Title: Hotel Chicago West Loop, SureStay Collection by Best Western Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=829&destination=Chicago%2C+Illinois%2C+United+States+of+America&selected=15118262&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chicago West Loop, SureStay Collection by Best Western This West Loop urban retreat combines style with convenience, offering express check-in and easy access to United Center for sports fans and concert-goers. ## Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western ![Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2560x3y0-3ffe01fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2560x3y0-a9ff3f90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/91d586ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/28e1f7d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/2535dbb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chicago West Loop, in the vibrant West Loop district, offers free WiFi throughout your stay. Maintain routines in the 24-hour gym, and enjoy coffee and tea in the lobby. Guests praise the attentive staff and on-site shopping options. ## Reviews 8.2 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym - Business services - Housekeeping £97 includes taxes & fees 5 Apr - 6 Apr ## Room options ### Check availability for these dates Tonight [Mar 18 - Mar 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 19 - Mar 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 12 of 12 rooms ### View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/6a3a7b13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave 7.8 Good 12 reviews - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2557x3y3-5ce9dc1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave 7.4 Good 10 reviews - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2556x3y4-9a2e7fad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave 7.0 Good 2 reviews - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking ![Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/8b573d76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking ![Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3840h2556x0y4-4942dd44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Non Smoking - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room) ![Standard Room, 1 Double Bed, Non Smoking (Small Room) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2560x3y0-82c16092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking (Small Room) - Sleeps 2 - 1 Double Bed ### 1 Double Bed, Non-Smoking, Microwave And Refrigerator - Sleeps 2 ### Queen Room With Microwave And Refrigerator-Non-Smoking - Sleeps 2 ### King Room With Microwave And Refrigerator-Non-Smoking - Sleeps 2 ### 1 Double Bed, Non-Smoking, Small Room, Microwave And Mini-Refrigerator - Sleeps 2 ### Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking - Sleeps 2 ### Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking - Sleeps 2 ## You may also like Ad ![Premium bedding, in-room safe, desk, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26800/26728/7ede237e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel 55 Chicago Downtown Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,572 reviews £115 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Chicago-Hotels-Hotel-55.h26728.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=cd44cc3c-c058-4457-8fe5-ffa65de8e192&top_cur=GBP) Ad ![Rooftop bar, al fresco dining, open daily](https://images.trvl-media.com/lodging/8000000/7070000/7063300/7063210/4bc08adf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Godfrey Hotel Chicago Downtown Chicago - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Hotel-Chicago-West-Loop.h15118262.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Hotel-Chicago-West-Loop.h15118262.Hotel-Information) ## About the area Located in Near West Side, a neighbourhood in Chicago, Hotel Chicago West Loop, SureStay Collection by Best Western is in the entertainment district. Skydeck Ledge is a notable landmark, and the area's natural beauty can be seen at Anna and Frederick Douglass Park and Millennium Park. Looking to enjoy an event or a match? See what's going on at United Center or Credit Union 1 Arena. [Visit our Chicago travel guide](https://www.expedia.co.uk/Chicago.dx178248) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.87777%2C-87.66777&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ClFPZQb-zT_V_ybMriZoGi0Bs_E=) 1622 W Jackson Blvd, Chicago, IL, 60612 ### What's nearby - ![Chicago_UnitedCenter_6064077_01](https://images.trvl-media.com/place/6064077/45e0cfe3-9e5f-4653-8161-042a957b09fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) United Center 8 min walk \- 0.5 miles - ![Tri Taylor](https://images.trvl-media.com/place/6064083/510a09ea-94c5-44a3-9ca1-0c370cf8aba5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Illinois Chicago 10 min walk \- 0.6 miles - Rush University Medical Center 5 min walk \- 0.3 miles - Union Park 8 min walk \- 0.5 miles - Credit Union 1 Arena 13 min walk \- 0.7 miles ### Getting around - Chicago Western Avenue Station (BNSF) 3 min drive - Illinois Medical District Station 7 min walk - Chicago O'Hare International Airport (ORD) 36 min drive ### Restaurants - The Barn - Hockey Bar 3 min walk - Starbucks 7 min walk - Queenie's Supper Club & Cocktails 10 min walk - Billy Goat Tavern 6 min walk - This Little Goat Went To The Taqueria 11 min walk ## About this property ### Hotel Chicago West Loop, SureStay Collection by Best Western Hotel near Rush University Medical Center Located close to United Center and Credit Union 1 Arena, Hotel Chicago West Loop, SureStay Collection by Best Western provides a 24-hour gym and a 24-hour business centre. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Express check-out, express check-in and concierge services - Luggage storage, a vending machine and ATM/banking services - Coffee/tea in reception, tour/ticket information and multilingual staff - Guest reviews say great things about the helpful staff Room features All 115 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 50-inch flat-screen TVs with premium channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/871940a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Chicago West Loop by IHG Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 2,012 reviews £110 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2510000/2506500/2506471/b573f792.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Chicago Downtown Downtown Chicago - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 2,718 reviews £115 includes taxes & fees 22 Mar - 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25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=3964916&PinnedHotelID=3964916&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/27000000/27000000/26998800/26998765/58ac280a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Chicago Mag Mile Downtown Chicago - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 3,136 reviews £100 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=26998765&PinnedHotelID=26998765&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15118262,1293276,2506471,6452,196959) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Coffee and tea in common areas ### Things to do - 24-hour gym ### Family friendly - In-room microwave - In-room refrigerator ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Luggage storage - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift (122 centimetre wide door) - Portable shower seat - Stair-free path to entrance - Thin carpet in public areas - Tile flooring in public areas - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (122 centimetre high) - Wheelchairs on site ### More - 1 building - 4 floors - Built in 2016 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 50-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, key retrieval ### Pets Pets are allowed for an extra charge of USD 50 per pet, per stay Service animals are welcome, and are exempt from fees 1 total (up to 11 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 50 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards Property Registration Number 60612 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Illinois Medical District Chicago Illinois Medical District Hotel Chicago Illinois Medical District Hotel Loop Hotel Chicago West Loop ## Frequently asked questions ### Is Hotel Chicago West Loop, SureStay Collection by Best Western pet-friendly? ### How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western? ### How much is parking at Hotel Chicago West Loop, SureStay Collection by Best Western? ### What time is check-in at Hotel Chicago West Loop, SureStay Collection by Best Western? ### What time is check-out at Hotel Chicago West Loop, SureStay Collection by Best Western? ### Where is Hotel Chicago West Loop, SureStay Collection by Best Western located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Chicago West Loop, SureStay Collection by Best Western Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.4 Amenities ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 508 8 - Good 252 6 - Okay 151 4 - Poor 74 2 - Terrible 61 ## Reviews Verified ### 10/10 Excellent #### angelique 21 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service as well as the room was clean and comfortable ##### angelique Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### angelique 11 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good customer service room very nice and good house keeping service ##### angelique Stayed 3 nights in Jan 2026 Verified ### 6/10 Okay #### Briana 19 Nov 2025 staff was nice and room was clean ##### Briana Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Douglas 30 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and awesome service! Really appreciated how friendly and helpful all the staff was, from the front desk to housekeeping! They made the whole trip much better!! ##### Douglas Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### angelique 19 Dec 2025 Liked: Cleanliness, staff & service, amenities Good customer service everything was good ##### angelique Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### brenda 1 Dec 2025 Liked: Cleanliness, staff & service, amenities Clean, comfortable room. Great location! Staff were friendly! Coffee was good. Gym was nice and free bottled water was provided. ##### brenda Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Anthony 5 Jan 2026 Liked: Amenities, property conditions & facilities Room was nice no problems checking in or out, staff was pretty friendly only problem was my sheets had urine stains on them ##### Anthony Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Colin 14 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and clean option for anyone working in the area. Very nice host! Thank you for a simple and enjoyable stay! ##### Colin Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Cathy 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay here! Nice park nearby, walkable to Union Square and staff was wonderful!!! ##### Cathy Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Stacie 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was friendly and helpful. The hotel was in the center of every where we wanted to go. ##### Stacie Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Sarahi 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very nice! ##### Sarahi Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Dawn 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay for United Center Event Hotel Chicago was an ideal stay close to the United Center. The event was walking distance, the hotel was simple yet chic and the service was excellent. ##### Dawn Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Jen 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and within walking distance of our concert! Highly recommend! ##### Jen Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Louise 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for United Center event weekend Great hotel and staff. The room was clean and perfect for my stay. Hotel is located near the United Center which is very convenient. ##### Louise Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Thuy 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Small, perfect rooms for the night! Good staff! Very helpful for trying to get around. ##### Thuy Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Rezan 10 Nov 2025 Liked: Cleanliness, property conditions & facilities Room was clean and had everything i needed. Cheap early check in fee and accessible parking ##### Rezan Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Verified traveller 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel The room was very nice and comfortable, all the staff we interacted with were very nice and helpful! ##### Verified traveller Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Thomas 3 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff very helpful. ##### Thomas Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Steven 11 Nov 2025 Liked: Cleanliness, property conditions & facilities Good friendly customer service ##### Steven Stayed 3 nights in Nov 2025 Verified ### 6/10 Okay #### Edwin 29 Dec 2025 Liked: Cleanliness, property conditions & facilities nice renovated building near the United Center. walking was convenient to watch basketball game. There were 2 Mexican restaurants nearby and that was it for dining options. The nearby bar was closed by 9:30 p.m. Not much to do in the area. Parking was a bit confusing. ##### Edwin Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### DANIEL 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was in a convenient location close to the United Center where we attended a concert. Not a fancy hotel,but it was a pleasant stay and there are restaurants within walking distance. ##### DANIEL Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### tracey 29 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice clean property ##### tracey Stayed 3 nights in Sep 2025 Verified ### 8/10 Good #### Madeleine 15 Oct 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The lobby area could use a deep cleaning and better lighting. The staff was very kind and helpful! ##### Madeleine Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Amy 15 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was helpful. The room was very small and had only the bare necessities but the cleanliness of the room was great. The bed was awful! It was like sleeping on a brick. We were so uncomfortable we barely slept. There's no star rating for comfort, maybe there should be one. ![](https://a.travel-assets.com/ugc/hotel-reviews/89c3d457-568e-44b2-ae83-d8b93192dd9d-1765811285704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b513bfc1-ee69-4683-a8b7-0c4504786908-1765811305164.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amy Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Norma 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was near downtown and i had no issues parking on the street. Staff was so helpful and provided great recommendations. ##### Norma Stayed 2 nights in Aug 2025 ### Expedia's Latest Trends ### Hotels > - [TownePlace Suites by Marriott Champaign Urbana/Campustown](https://www.expedia.co.uk/Champaign-Hotels-TownePlace-Suites-By-Marriott-Champaign-UrbanaCampustown.h11070560.Hotel-Information) > - [EIGHTY2 ON M - Fluent Serviced Apartments](https://www.expedia.co.uk/Cape-Town-Hotels-EIGHTY2onM-Luxury-Apartments.h107042653.Hotel-Information) > - [Sports Illustrated Resorts Chicago](https://www.expedia.co.uk/Chicago-Hotels-Sports-Illustrated-Resorts-Chicago.h9119528.Hotel-Information) > - [Level Chicago – Old Town](https://www.expedia.co.uk/Chicago-Hotels-LEVEL-Furnished-Living-Chicago.h39805843.Hotel-Information) > - [All-Inclusive Hotels in Hawaii Island](https://www.expedia.co.uk/Hawaii-Island-Hotels-All-Inclusive-Hotel.0-0-d180074-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > - [Hotels near Lac de Montriond](https://www.expedia.co.uk/Lac-De-Montriond-Hotels.0-l553248621561241968-0.Travel-Guide-Filter-Hotels) > - [Villas Jimbaran](https://www.expedia.co.uk/Jimbaran-Villas.d601389-aaVillas.Travel-Guide-Accommodation) > - [Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical](https://www.expedia.co.uk/Chicago-Hotels-Sonesta-ES-Suites-Chicago-Downtown.h25929.Hotel-Information) > - [Hotel Versey Chicago Lincoln Park](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Versey-Chicago-Lincoln-Park.h22993.Hotel-Information) > - [FOUND Hotel Chicago River North](https://www.expedia.co.uk/Chicago-Hotels-FOUND-Hotel-Chicago.h113779814.Hotel-Information) > - [The Royal Sonesta Chicago Downtown](https://www.expedia.co.uk/Chicago-Hotels-Royal-Sonesta-Chicago-Downtown.h17543.Hotel-Information) > - [Hotels near London Bridge](https://www.expedia.co.uk/London-Bridge-Hotels.0-l508412-0.Travel-Guide-Filter-Hotels) > - [Hotels in Monterey](https://www.expedia.co.uk/Monterey-Hotels.d180045.Travel-Guide-Hotels) > - [Trump International Hotel & Tower Chicago](https://www.expedia.co.uk/Chicago-Hotels-Trump-International-Hotel-Tower-Chicago.h1723215.Hotel-Information) > - [The Chicago Hotel Collection - Magnificent Mile](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Audrey.h21619.Hotel-Information) > - [Club Quarters Hotel, Central Loop, Chicago](https://www.expedia.co.uk/Chicago-Hotels-Club-Quarters-Hotel.h565746.Hotel-Information) > - [Hotel Riu Plaza Chicago](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Riu-Plaza-Chicago.h102622712.Hotel-Information) > - [travelodgeuk Hotels in Sunderland](https://www.expedia.co.uk/Sunderland-Hotels-Travelodge-UK.0-0-d5706--bTravelodgeUK.Travel-Guide-Filter-Hotels) ### Flights > - [Flights from Birmingham (BHM) to Kloten (ZRH)](https://www.expedia.co.uk/lp/flights/bhm/zrh/birmingham-to-zurich) ### Cars > - [Car hire in Mountain Ash](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Mountain-Ash.d553248634493714681.Car-Hire-Guide) > - [luxury Car Hire in Zimbabwe](https://www.expedia.co.uk/Luxury-Car-Rentals-In-Zimbabwe.d200-tLuxury.Car-Rental-Destination-Class) ### Activities ### Packages > - [Great Globe](https://www.expedia.co.uk/Great-Globe-Swanage.d6092139.Attraction) ### General > - [Visit Bar Beach](https://www.expedia.co.uk/Newcastle-Bar-Beach.dx6352152) ---