Title: Hotel Chicago West Loop, SureStay Collection by Best Western Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15118262&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chicago West Loop, SureStay Collection by Best Western This West Loop urban retreat combines style with convenience, offering express check-in and easy access to United Center for sports fans and concert-goers. ## Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western ![Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2560x3y0-3ffe01fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2560x3y0-a9ff3f90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/28e1f7d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/2535dbb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/91d586ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chicago West Loop, in the vibrant West Loop district, offers free WiFi throughout your stay. Maintain routines in the 24-hour gym, and enjoy coffee and tea in the lobby. Guests praise the attentive staff and on-site shopping options. ## Reviews 8.2 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym - Business services - Housekeeping £90 includes taxes & fees 8 Feb - 9 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 12 of 12 rooms ### View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/6a3a7b13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave 8.0 Very good 11 reviews ### Highlights Air conditioning Fridge Flat-screen TV Down duvet Premium bedding Hairdryer Private bathroom Microwave - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2557x3y3-5ce9dc1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave 7.0 Good 7 reviews ### Highlights Air conditioning Fridge Flat-screen TV Down duvet Premium bedding Hairdryer Private bathroom Microwave - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2556x3y4-9a2e7fad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave 7.0 Good 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Down duvet Premium bedding Hairdryer Private bathroom Microwave - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking ![Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/8b573d76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Down duvet Premium bedding Hairdryer Private bathroom Microwave - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking ![Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3840h2556x0y4-4942dd44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Down duvet Premium bedding Hairdryer Private bathroom Microwave - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room) ![Standard Room, 1 Double Bed, Non Smoking (Small Room) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2560x3y0-82c16092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking (Small Room) ### Highlights Air conditioning Fridge Flat-screen TV Down duvet Premium bedding Hairdryer Private bathroom Microwave - Sleeps 2 - 1 Double Bed ### 1 Double Bed, Non-Smoking, Microwave And Refrigerator - Sleeps 2 ### Queen Room With Microwave And Refrigerator-Non-Smoking - Sleeps 2 ### King Room With Microwave And Refrigerator-Non-Smoking - Sleeps 2 ### 1 Double Bed, Non-Smoking, Small Room, Microwave And Mini-Refrigerator - Sleeps 2 ### Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking - Sleeps 2 ### Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking - Sleeps 2 ## You may also like Ad ![Exterior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19390000/19381200/19381112/d235a6b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Emily Hotel Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,300 reviews £108 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Ace-Hotel-Chicago.h19381112.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=f5191974-23fd-4b90-8142-ac865c10b479&top_cur=GBP) Ad ![Traditional Room, 2 Queen Beds | Property entrance](https://images.trvl-media.com/lodging/6000000/5470000/5461400/5461400/c699f38c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Chicago Downtown River North Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,202 reviews £95 includes taxes & fees 6 Feb - 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Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,225 reviews £87 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Fairfield-Inn-Suites-Chicago-DowntownRiver-North.h5511082.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=f5191974-23fd-4b90-8142-ac865c10b479&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1770000/1760900/1760845/c91f6cdb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Springhill Suites by Marriott Chicago Downtown/ River North Downtown Chicago - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,034 reviews £91 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Springhill-Suites-By-Marriott-Chicago-Downtown-River-North.h1760845.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=f5191974-23fd-4b90-8142-ac865c10b479&top_cur=GBP) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/24000000/23610000/23604900/23604891/89d1e746_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Chicago Hotel Collection - Wrigleyville Lakeview - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 7.0 Good 962 reviews £87 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Chicago-Hotels-The-Chicago-Hotel-Collection-Wrigleyville.h23604891.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=f5191974-23fd-4b90-8142-ac865c10b479&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/5400/5356/8338e46c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Chicago North-Evanston by IHG Downtown Evanston - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.6 Excellent 1,756 reviews £62 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Holiday-Inn-Chicago-North-Evanston.h5356.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=f5191974-23fd-4b90-8142-ac865c10b479&top_cur=GBP) Ad ![Breakfast, lunch and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/19800/19722/a000c68f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Orrington / Evanston Downtown Evanston - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 7.6 Good 1,002 reviews £88 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Hilton-Orrington-Evanston.h19722.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=f5191974-23fd-4b90-8142-ac865c10b479&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/22300/22287/437499f7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Chicago - Magnificent Mile by IHG Downtown Chicago - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 8.4 Very good 1,003 reviews £75 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Holiday-Inn-Express-Chicago-Magnificent-Mile.h22287.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=f5191974-23fd-4b90-8142-ac865c10b479&top_cur=GBP) Ad ![City view from property](https://images.trvl-media.com/lodging/36000000/35840000/35834300/35834237/d1cc0289.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt House Chicago West Loop Downtown Chicago - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 1,171 reviews £124 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Chicago-Hotels-Hyatt-House-Chicago-West-Loop.h35834237.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=f5191974-23fd-4b90-8142-ac865c10b479&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Hotel-Chicago-West-Loop.h15118262.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Hotel-Chicago-West-Loop.h15118262.Hotel-Information) ## About the area Located in Near West Side, a neighbourhood in Chicago, Hotel Chicago West Loop, SureStay Collection by Best Western is in the entertainment district. Skydeck Ledge is a notable landmark, and the area's natural beauty can be seen at Anna and Frederick Douglass Park and Millennium Park. Looking to enjoy an event or a match? See what's going on at United Center or Credit Union 1 Arena. [Visit our Chicago travel guide](https://www.expedia.co.uk/Chicago.dx178248) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.87777%2C-87.66777&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ClFPZQb-zT_V_ybMriZoGi0Bs_E=) 1622 W Jackson Blvd, Chicago, IL, 60612 ### What's nearby - ![Chicago_UnitedCenter_6064077_01](https://images.trvl-media.com/place/6064077/45e0cfe3-9e5f-4653-8161-042a957b09fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) United Center 8 min walk \- 0.5 miles - ![Tri Taylor](https://images.trvl-media.com/place/6064083/510a09ea-94c5-44a3-9ca1-0c370cf8aba5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Illinois Chicago 10 min walk \- 0.6 miles - Rush University Medical Center 5 min walk \- 0.3 miles - Union Park 8 min walk \- 0.5 miles - Credit Union 1 Arena 13 min walk \- 0.7 miles ### Getting around - Chicago Western Avenue Station (BNSF) 3 min drive - Illinois Medical District Station 7 min walk - Chicago O'Hare International Airport (ORD) 36 min drive ### Restaurants - The Barn - Hockey Bar 3 min walk - Starbucks 7 min walk - Queenie's Supper Club & Cocktails 10 min walk - Dunkin' 10 min walk - Billy Goat Tavern 6 min walk ## About this property ### Hotel Chicago West Loop, SureStay Collection by Best Western Hotel near Rush University Medical Center Located close to United Center and Credit Union 1 Arena, Hotel Chicago West Loop, SureStay Collection by Best Western provides a 24-hour gym and a 24-hour business centre. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Express check-out, express check-in and a gift shop - A computer station, coffee/tea in reception and concierge services - Tour/ticket information, multilingual staff and a water dispenser - Guest reviews say great things about the helpful staff Room features All 115 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 50-inch flat-screen TVs with premium channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/54000000/53170000/53166000/53165905/3edad5a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Chicago Medical/University District Near West Side - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 9.0 Wonderful 1,459 reviews £75 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=53165905&PinnedHotelID=53165905&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/50000000/49320000/49315100/49315022/958fa60b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt House Chicago Medical/University District Near West Side - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,359 reviews £87 includes taxes & fees 8 Feb - 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Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,944 reviews £82 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96840000/96832200/96832125/8f556219.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### STAY West Town - Free Wi-Fi - Air-conditioning - Business services - Laundry room 7.8 Good 189 reviews £57 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=96832125&PinnedHotelID=96832125&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3970000/3965000/3964916/9bea5a17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HI Chicago Hostel Downtown Chicago - Free Wi-Fi - Restaurant - Air-conditioning - Business services 9.0 Wonderful 1,124 reviews £53 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=3964916&PinnedHotelID=3964916&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/23000000/22680000/22671000/22670906/41972c50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mccormick Place Guest House Bronzeville - Parking included - Free Wi-Fi - Air-conditioning - Microwave 8.8 Excellent 46 reviews £64 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=22670906&PinnedHotelID=22670906&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/103000000/102240000/102236700/102236658/4f2b2c13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Chicago Medical District UIC Near West Side - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.6 Exceptional 468 reviews £107 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=102236658&PinnedHotelID=102236658&HadPinnedHotel=true®ionId=-1&adults=2) ![Cocktail bar](https://images.trvl-media.com/lodging/10000000/9420000/9418300/9418281/3b3ade3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Freehand Chicago Downtown Chicago - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 2,729 reviews £56 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=9418281&PinnedHotelID=9418281&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15118262,53165905,49315022,33450517,13320264) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Coffee and tea in common areas ### Things to do - 24-hour gym ### Family friendly - In-room microwave - In-room refrigerator ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Luggage storage - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift (122 centimetre wide door) - Portable shower seat - Stair-free path to entrance - Thin carpet in public areas - Tile flooring in public areas - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (122 centimetre high) - Wheelchairs on site ### More - 1 building - 4 floors - Built in 2016 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 50-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, key retrieval ### Pets Pets are allowed for an extra charge of USD 50 per pet, per stay Service animals are welcome, and are exempt from fees 1 total (up to 11 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 50 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards Property Registration Number 60612 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Illinois Medical District Chicago Illinois Medical District Hotel Chicago Illinois Medical District Hotel Loop Hotel Chicago West Loop ## Frequently asked questions ### Is Hotel Chicago West Loop, SureStay Collection by Best Western pet-friendly? ### How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western? ### How much is parking at Hotel Chicago West Loop, SureStay Collection by Best Western? ### What time is check-in at Hotel Chicago West Loop, SureStay Collection by Best Western? ### What time is check-out at Hotel Chicago West Loop, SureStay Collection by Best Western? ### Where is Hotel Chicago West Loop, SureStay Collection by Best Western located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Chicago West Loop, SureStay Collection by Best Western Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.4 Amenities ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 503 8 - Good 250 6 - Okay 153 4 - Poor 74 2 - Terrible 64 ## Reviews ### 10/10 Excellent #### angelique 21 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service as well as the room was clean and comfortable ##### angelique Stayed 1 night in Dec 2025 ### 10/10 Excellent #### angelique 11 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good customer service room very nice and good house keeping service ##### angelique Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Briana 19 Nov 2025 staff was nice and room was clean ##### Briana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### angelique 19 Dec 2025 Liked: Cleanliness, staff & service, amenities Good customer service everything was good ##### angelique Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Anthony 5 Jan 2026 Liked: Amenities, property conditions & facilities Room was nice no problems checking in or out, staff was pretty friendly only problem was my sheets had urine stains on them ##### Anthony Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Colin 14 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and clean option for anyone working in the area. Very nice host! Thank you for a simple and enjoyable stay! ##### Colin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stacie 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was friendly and helpful. The hotel was in the center of every where we wanted to go. ##### Stacie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Cathy 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay here! Nice park nearby, walkable to Union Square and staff was wonderful!!! ##### Cathy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sarahi 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very nice! ##### Sarahi Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Dawn 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay for United Center Event Hotel Chicago was an ideal stay close to the United Center. The event was walking distance, the hotel was simple yet chic and the service was excellent. ##### Dawn Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jen 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and within walking distance of our concert! Highly recommend! ##### Jen Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Thuy 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Small, perfect rooms for the night! Good staff! Very helpful for trying to get around. ##### Thuy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Rezan 10 Nov 2025 Liked: Cleanliness, property conditions & facilities Room was clean and had everything i needed. Cheap early check in fee and accessible parking ##### Rezan Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Louise 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for United Center event weekend Great hotel and staff. The room was clean and perfect for my stay. Hotel is located near the United Center which is very convenient. ##### Louise Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Edwin 29 Dec 2025 Liked: Cleanliness, property conditions & facilities nice renovated building near the United Center. walking was convenient to watch basketball game. There were 2 Mexican restaurants nearby and that was it for dining options. The nearby bar was closed by 9:30 p.m. Not much to do in the area. Parking was a bit confusing. ##### Edwin Stayed 1 night in Dec 2025 ### 8/10 Good #### Steven 11 Nov 2025 Liked: Cleanliness, property conditions & facilities Good friendly customer service ##### Steven Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Thomas 3 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff very helpful. ##### Thomas Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel The room was very nice and comfortable, all the staff we interacted with were very nice and helpful! ##### Verified traveller Stayed 3 nights in Aug 2025 ### 8/10 Good #### DANIEL 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was in a convenient location close to the United Center where we attended a concert. Not a fancy hotel,but it was a pleasant stay and there are restaurants within walking distance. ##### DANIEL Stayed 1 night in Sep 2025 ### 6/10 Okay #### Amy 15 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was helpful. The room was very small and had only the bare necessities but the cleanliness of the room was great. The bed was awful! It was like sleeping on a brick. We were so uncomfortable we barely slept. There's no star rating for comfort, maybe there should be one. ![](https://a.travel-assets.com/ugc/hotel-reviews/89c3d457-568e-44b2-ae83-d8b93192dd9d-1765811285704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b513bfc1-ee69-4683-a8b7-0c4504786908-1765811305164.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### tracey 29 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice clean property ##### tracey Stayed 3 nights in Sep 2025 ### 8/10 Good #### Madeleine 15 Oct 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The lobby area could use a deep cleaning and better lighting. The staff was very kind and helpful! ##### Madeleine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Norma 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was near downtown and i had no issues parking on the street. Staff was so helpful and provided great recommendations. ##### Norma Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jacqueline 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean and ideal for solo travelers. I liked the area and the proximity to the United Center. ##### Jacqueline Stayed 2 nights in Sep 2025 ### 8/10 Good #### Robyn 30 Nov 2025 Liked: Cleanliness, property conditions & facilities The 4 stars was for my needs. It was close to the United Center. There was a nice bar & grill down the street and a great Mexican cafe around the corner. The staff was kind, the bed comfortable, and the room clean. If you're picky, this is an old building. The floor was uneven. Some bathroom corners were old and in not great shape. I had a full mattress which probably wasn't an adult size so my toes could hang over the end. But I will stay there again. ##### Robyn Stayed 2 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Hawaii Island](https://www.expedia.co.uk/Hawaii-Island-Hotels-All-Inclusive-Hotel.0-0-d180074-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotel Versey Chicago Lincoln Park](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Versey-Chicago-Lincoln-Park.h22993.Hotel-Information) > > [Hotels in Monterey](https://www.expedia.co.uk/Monterey-Hotels.d180045.Travel-Guide-Hotels) > > [Hotel Riu Plaza Chicago](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Riu-Plaza-Chicago.h102622712.Hotel-Information) > > [TownePlace Suites by Marriott Champaign Urbana/Campustown](https://www.expedia.co.uk/Champaign-Hotels-TownePlace-Suites-By-Marriott-Champaign-UrbanaCampustown.h11070560.Hotel-Information) > > [Hotels near Lac de Montriond](https://www.expedia.co.uk/Lac-De-Montriond-Hotels.0-l553248621561241968-0.Travel-Guide-Filter-Hotels) > > [FOUND Hotel Chicago River North](https://www.expedia.co.uk/Chicago-Hotels-FOUND-Hotel-Chicago.h113779814.Hotel-Information) > > [Trump International Hotel & Tower Chicago](https://www.expedia.co.uk/Chicago-Hotels-Trump-International-Hotel-Tower-Chicago.h1723215.Hotel-Information) > > [Sports Illustrated Resorts Chicago](https://www.expedia.co.uk/Chicago-Hotels-Virgin-Hotels-Chicago.h9119528.Hotel-Information) > > [EIGHTY2 ON M - Fluent Serviced Apartments](https://www.expedia.co.uk/Cape-Town-Hotels-EIGHTY2onM-Luxury-Apartments.h107042653.Hotel-Information) > > [Villas Jimbaran](https://www.expedia.co.uk/Jimbaran-Villas.d601389-aaVillas.Travel-Guide-Accommodation) > > [The Royal Sonesta Chicago Downtown](https://www.expedia.co.uk/Chicago-Hotels-Royal-Sonesta-Chicago-Downtown.h17543.Hotel-Information) > > [The Chicago Hotel Collection - Magnificent Mile](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Audrey.h21619.Hotel-Information) > > [travelodgeuk Hotels in Sunderland](https://www.expedia.co.uk/Sunderland-Hotels-Travelodge-UK.0-0-d5706--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Level Chicago – Old Town](https://www.expedia.co.uk/Chicago-Hotels-LEVEL-Furnished-Living-Chicago.h39805843.Hotel-Information) > > [Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical](https://www.expedia.co.uk/Chicago-Hotels-Sonesta-ES-Suites-Chicago-Downtown.h25929.Hotel-Information) > > [Hotels near London Bridge](https://www.expedia.co.uk/London-Bridge-Hotels.0-l508412-0.Travel-Guide-Filter-Hotels) > > [Club Quarters Hotel, Central Loop, Chicago](https://www.expedia.co.uk/Chicago-Hotels-Club-Quarters-Hotel.h565746.Hotel-Information) ### Flights > [Flights from Birmingham (BHM) to Kloten (ZRH)](https://www.expedia.co.uk/lp/flights/bhm/zrh/birmingham-to-zurich) ### Cars > [Car hire in Mountain Ash](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Mountain-Ash.d553248634493714681.Car-Hire-Guide) > > [luxury Car Hire in Zimbabwe](https://www.expedia.co.uk/Luxury-Car-Rentals-In-Zimbabwe.d200-tLuxury.Car-Rental-Destination-Class) ### Activities ### Packages > [Great Globe](https://www.expedia.co.uk/Great-Globe-Swanage.d6092139.Attraction) ### General > [Visit Bar Beach](https://www.expedia.co.uk/Newcastle-Bar-Beach.dx6352152) ---