Pee spots on bathroom floor.
Needed a motel near the loop for a quick trip into the city for some personal business. Decided on the Fairmont because of location. Didn't realize getting there would be so difficult. Google maps had no idea how to navigate the elevated streets and traffic flow to get to the front door.
Hotel was nice. Rate was crazy high. But we were upgraded to a suite, which had a nice view.
Floor around toilet hadn't been mopped in a couple days, clearly. Numerous "splash and drip" spots On the floor in front of toilet. I'm sure house keeping would have come up and mopped if we'd called the desk, but who wants a crew mopping in your room at 10pm?
For $500 a night, I expect a clean bath room floor. You should too.
I can't give this property a totally bad rating because I'm sure pee stains were the exception not the rule. Again, I'm sure they would have rectified if I complained, which we didn't. But we wanted to get to sleep, not wait up for the emergency mop crew to show up. So a wet wash cloth and a couple swipes later, we were good. Didn't tip the maid, though...
Comment from Hotel Management
30-Nov-2016 by Fred Pare, Hotel Management
Thank you for taking the time to post a review on Expedia. I am disappointed that your stay did not meet your expectations. I appreciate your comments. I have shared with the Director of Housekeeping to ensure that this never happens again.
I hope you will give us another opportunity to give you a true Fairmont experience.
Director of Operations