Title: Cozy and Modern Stay in the Heart of C Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=112511541&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cozy and Modern Stay in the Heart of C Motel in Chicago ## Photo gallery for Cozy and Modern Stay in the Heart of C ![Private kitchen - Cozy and Modern Stay in the Heart of C (Chicago)](https://images.trvl-media.com/lodging/113000000/112520000/112511600/112511541/12bedd2e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Living area - Cozy and Modern Stay in the Heart of C (Chicago)](https://images.trvl-media.com/lodging/113000000/112520000/112511600/112511541/b60b9645.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hair dryer, towels, soap, shampoo - Cozy and Modern Stay in the Heart of C (Chicago)](https://images.trvl-media.com/lodging/113000000/112520000/112511600/112511541/f4992275.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Cozy and Modern Stay in the Heart of C (Chicago)](https://images.trvl-media.com/lodging/113000000/112520000/112511600/112511541/2fdb6395.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Iron/ironing board, free WiFi - Cozy and Modern Stay in the Heart of C (Chicago)](https://images.trvl-media.com/lodging/113000000/112520000/112511600/112511541/f265ffc5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to United Center, Cozy and Modern Stay in the Heart of C has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 6.2 ## Popular amenities - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=112511541&PinnedHotelID=112511541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=112511541&PinnedHotelID=112511541&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=112511541&PinnedHotelID=112511541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=112511541&PinnedHotelID=112511541&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=112511541&PinnedHotelID=112511541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=112511541&PinnedHotelID=112511541&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=112511541&PinnedHotelID=112511541&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=112511541&PinnedHotelID=112511541&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Double Queen | Premium bedding, in-room safe, individually decorated, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/24000000/23610000/23604900/23604891/89d1e746_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Chicago Hotel Collection - Wrigleyville Lakeview - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 7.0 Good 952 reviews £85 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Chicago-Hotels-The-Chicago-Hotel-Collection-Wrigleyville.h23604891.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=57dd83fd-c510-4c6c-9429-de8319f164d9&top_cur=GBP) Ad ![Front of property – evening/night](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/897200/897168/82d9c4c6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eaglewood Resort and Spa Itasca - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Cozy-And-Modern-Stay-In-The-Heart-Of-C.h112511541.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Cozy-And-Modern-Stay-In-The-Heart-Of-C.h112511541.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.86132%2C-87.66180&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SYAj76YkRQ4QAYzyz0UJxmGyl-I=) 1407 w 15th St Chicago, Chicago, IL, 60608 #### What's nearby - University of Illinois Chicago \- 11 min walk \- 0.6 miles - Rush University Medical Center \- 16 min walk \- 0.9 miles - University of Illinois Hospital \- 16 min walk \- 0.9 miles - Credit Union 1 Arena \- 3 min drive \- 1.3 miles - United Center \- 3 min drive \- 1.8 miles #### Getting around - 18th Station (Pink Line) - 12 min walk - Chicago Halsted Station - 17 min walk - Chicago Midway Airport (MDW) - 32 min drive #### Restaurants - ‪McDonald's - ‬5 min walk - ‪La Casa Del Pueblo - ‬6 min walk - ‪Atotonilcos - ‬6 min walk - ‪Taquería Los Comales 3 - ‬9 min walk - ‪Coyotes Restaurant - ‬7 min walk ## About this property ### Cozy and Modern Stay in the Heart of C Motel near United Center Close to Willis Tower, Cozy and Modern Stay in the Heart of C has plenty to offer. Guests can connect to free in-room WiFi. Room features All guest rooms at Cozy and Modern Stay in the Heart of C feature comforts, such as air conditioning, as well as Other conveniences in all rooms include: - Hairdryers and shampoo ## Similar properties ![Junior Room | Bed sheets](https://images.trvl-media.com/lodging/98000000/97040000/97031900/97031840/4728cae1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cindy Lyn Motel Cicero - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 5.6 102 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=97031840&PinnedHotelID=97031840&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-sized fridge, microwave, oven, coffee/tea maker](https://images.trvl-media.com/lodging/23000000/22680000/22671000/22670906/b6c2dad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mccormick Place Guest House Bronzeville - Parking included - Free Wi-Fi - Air-conditioning - Microwave 8.8 Excellent 46 reviews £70 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=22670906&PinnedHotelID=22670906&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/74000000/73400000/73398900/73398847/27e93211.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Shamrock Cicero - 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2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=13320264&PinnedHotelID=13320264&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) ### Parking and transport - No on-site parking available ### Family friendly - In-room washing machine/dryer ### Conveniences - Virtual front desk ### Accessibility - No lift ## Room amenities ### Bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### More - Air conditioning - Heating - Iron/ironing board - Laundry detergent - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 19 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 16 September 2025 to 31 December 2025 (dates subject to change). The property will be renovating from 16 September 2025 to 31 December 2025 (completion date subject to change). The following areas are affected: - Exterior - Guestrooms - Hallway - Lobby Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance. The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday: - Bar/lounge - Children's pool - Restaurant - Fitness facility - Full-service spa - Health club - Hot springs - Indoor pool - Outdoor pool - Public bath - Sauna - Hot tub ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fees vary based on unit and length of stay - A damage deposit of USD 300 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Cozy Modern Stay in the Heart of C ## Frequently asked questions ### Is Cozy and Modern Stay in the Heart of C pet-friendly? ### How much is parking at Cozy and Modern Stay in the Heart of C? ### What time is check-in at Cozy and Modern Stay in the Heart of C? ### What time is check-out at Cozy and Modern Stay in the Heart of C? ### Where is Cozy and Modern Stay in the Heart of C located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cozy and Modern Stay in the Heart of C Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.0 Amenities ### 6.6 Staff & service ### 7.0 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 12 8 - Good 1 6 - Okay 3 4 - Poor 0 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Donald 22 Jul 2025 Liked: Cleanliness, property conditions & facilities Clean and quiet. ##### Donald Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Quiana 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mother’s Day trip I had a wonderful stay if I come back I will book with them again it was in a nice quiet neighborhood ##### Quiana Stayed 4 nights in May 2025 ### 8/10 Good #### Ariel 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities There were some small balls of hair and dust on the floor in the room, and it was a little confusing at first how to get into the building/room and out with the phone app, but otherwise it was excellent! The apartment seemed pretty modern and well-maintained, I used the gym at one point, and it was a great location! Definitely worth the money. ##### Ariel Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kevin 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasantly surprised, unsure at first I had a great stay overall! Communication started about 24 hours before check-in, which included instructions and a note that I’d receive a link to the JustIN app for entry. Unfortunately, I never received the app, which made me very anxious/nervous about getting into the property. Thankfully, there was a responsive property manager (via text) on site who provided me with a physical key fob and room key, so I didn't end up needing the app at all. The property itself is clean, modern, and spacious. My room had a private bathroom, which was a nice touch, but it's worth noting that not all rooms have this—so double-check if that’s important to you. The shared kitchen and living areas were tidy and well-maintained, and the location felt safe with easy access to excellent Latin food nearby (highly recommend Pollo Express!). It’s also not too far from downtown Chicago—Uber rides were typically 10–15 minutes. Overall, a simple, clean, and pleasant stay. While there was a hiccup with the entry process, it was quickly resolved and didn’t affect my experience in the end. ##### Kevin Stayed 1 night in May 2025 ### 10/10 Excellent #### Oghenewoma 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay, and the host was truly phenomenal and extremely responsive whenever anything small came up. Roommates were all great and respectful. The surrounding area is nice too. very bike-able area. Comes with a very convenient bike room that's key card accessible. Would definitely come back again. ##### Oghenewoma Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Giselle 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here for Lollapalooza and had a comfortable stay. Area is close to downtown and is in a quiet area. The room and bathroom were clean, and felt secure. The kitchen and living room are shared spaces but there isn't much traffic between units. Would recommend a stay here but keep in mind there are quiet hours late night to morning. The staff I was in contact with was very attentive and accommodating during our stay. ##### Giselle Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### angelique 15 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and quiet ##### angelique Stayed 6 nights in May 2025 ### 2/10 Terrible #### Darryl 12 Jul 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities DON'T STAY HERE!!! Couldn't check in properly, nobody to get in contact with. No accountability. Just dont do it. ##### Darryl Stayed 1 night in May 2025 ### 2/10 Terrible #### Ashley 12 Jun 2025 First night we were locked out and no one was there to help us. ##### Ashley Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### angelique 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was okay except when I first got there I couldn't get in ##### angelique Stayed 2 nights in May 2025 ### 2/10 Terrible #### Ruben 1 Jun 2025 Disliked: Staff & service, amenities, property conditions & facilities Horrible experience I reserved a double room and they only gave me one room with a small bed. I asked to get another blanket so my friend can sleep on the floor and they refused. The shower wasn’t working either. ![](https://a.travel-assets.com/ugc/hotel-reviews/c3053b00-fb02-4e5c-9e1e-110be6bf9e2e-1748774866180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ruben Stayed 1 night in May 2025 ### 2/10 Terrible #### Sharon 5 Jul 2025 I was very disappointed. I tried to cancel my booking the Monday before but was told by Expedia they would not answer the phone. Not only was I charged but it included an 80 cleaning fee and I did not even stay there. I reached out to them to get them to not charge me or at least reduce the amount but was told it was "their policy". ##### Sharon Stayed 1 night in May 2025 ### 2/10 Terrible #### DJIMRA 3 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities What an horror story! I landed at 9:22PM and arrived at this residence around 11PM; there was no way for me to get inside of the building... Earlier in the morning, I reached out to this residence and advised that the application (I was asked to download) did NOT work because \[apparently\] my phone number wasn't registered. Some one texted me about a lockbox that would on-site with my key... There was no lockbox on-site. I ended reaching out to Expedia and was credited for this big inconvenience. I was left outside from 11PM to 2AM when I finally booked another hotel. PLEASE STAY AWAY FROM THIS LOCATION. EXPEDIA NEEDS TO REMOVE THIS RESIDENCE AS WELL. ##### DJIMRA Stayed 3 nights in May 2025 ### 2/10 Terrible #### Martin 3 Jun 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I had a terrible experience with this property and strongly advise others to be cautious. Prior to arrival, we were told to use a "smart door lock" at the gate to access the building, but there was no smart lock in sight. Instead, there was a directory screen that required a unit number we were never given. We immediately called the number provided by the property and received no answer. We then contacted Expedia customer service, who also tried calling and got no response. Eventually, we received a vague text asking if we had downloaded an app to get in. There was absolutely no mention of an app in the check-in instructions. By this point, we had been stranded outside the property with our luggage for nearly an hour tired, frustrated, and without any support. Only after all this time did we get another text asking if we were still outside, saying that staff was there to help. By then we had already left to get help for a last minute booking at another hotel. The entire process was annoying: poor communication, missing or misleading instructions, and unhelpful staff. We ended up having to find alternative accommodation. This was a total waste of time and money. Do yourself a favor and book elsewhere. ##### Martin Stayed 3 nights in May 2025 ### 2/10 Terrible #### Dale 21 Jun 2025 Disliked: Cleanliness, staff & service I arrived at the property and was unable to gain access via the intercom or the phone number listed in the confirmation email and on the Hotels.com website. I waited outside for around 20–30 minutes before being let in by someone who happened to be entering the building. Once inside, I was unsure where to go as my app hadn’t been set up correctly. I eventually found an office with two staff members and asked for assistance. The listing did not clearly state that this is shared accommodation, with communal kitchen facilities and other occupants, more like a hostel. This was not suitable for the nature of my trip, and had I known, I would not have booked. The listing did not clearly state that the accommodation was shared, with communal kitchen facilities and other occupants—similar to a hostel setup. This was not suitable for the nature of my trip, and had this been disclosed, I would not have made the booking. In addition, the room itself had several issues: there was a constant noise from the air conditioning unit that could not be turned off, and the window blinds were poorly fitted with no curtains provided, making it difficult to block out light and get a proper night’s rest, I was also told by several taxi drivers the area wasn’t a nice area to be in. Due to these issues and the misleading listing, I was forced to book another hotel for several nights at additional personal cost. ![](https://a.travel-assets.com/ugc/hotel-reviews/a21d7174-48d0-4a86-a4fa-050a941db7c2-1750549015825.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/28851d6a-7868-4366-937d-e57df953ea66-1750549015601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dale Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Rishab 26 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities Had a horrible experience here and it came down to two things. It was extremely hard to get into this property. Before arrival, someone had sent an email with a link to an app I could download on my phone that would have a key to enter the building. However, they had not set that up prior to my arrival. To set it up, I had to wait over 40 min outside the building with multiple unsuccessful attempts to call them and no answer. Finally someone shows up and directs me to a different room where they supposedly activated my key, however it kept not working. The lady that came to show me how it works also could not get it to work on my phone but she provided no solution for that. The second reason for the bad experience was that I was not aware it was a shared bathroom. Nowhere in the mobile app listing did it state it would be a shared bathroom. I have provided some screenshots and it doesn’t say anything about a shared bathroom. Ultimately we did not end up sleeping one night here and had to book another hotel last minute in Chicago at a really expensive rate. On top of this, I was refused a refund even though we did not sleep here a single night. Spend more money and get a better place. This place is not worth it, don’t ruin your trip. ##### Rishab Stayed 3 nights in May 2025 ### 2/10 Terrible #### Abdul Qahar 5 Jun 2025 Terrible and irresponsible staff. I was sent instructions that on arrival you will receive a digital key in JustIn app, when I arrived it was late hours and followed every instruction but couldn’t find any key. I had to stay outside for hours till 1 a.m in the morning in total unsafe environment and my phone battery dead, couldn’t even had other options to got to at such late hour. I had to then sleep on the couch, there was not a single person responding, tried tens of different numbers. Then in the morning a person came and gave me physical keys, I went to my work meetings and again when I came back tired, my keys were not functioning. I had to sit on the floor for several hours and call tens of different people each one saying I am not responsible, I should call that person, expedia or third party etc. I made video and send it to them/emailed, then they send another key after several hours. The place is literally like a bank locker, have three different heavy doors with digital locks. It gave me a terrible time, thinking I might be locked again and there will be no one responding again. The place doesn’t even have someone there at the reception to talk to and they don’t pick up the phone either. I almost missed important meetings, was sleep tired and had a terrible experience. Please don’t book it unless they address the key issues, apparently people before me had similar issues and I read it after getting stuck in their mess. ##### Abdul Qahar Stayed 5 nights in May 2025 ### 6/10 Okay #### Rosa Maria 19 Jun 2025 Sucia ##### Rosa Maria Stayed 1 night in Jun 2025 ### 6/10 Okay #### Rosa Maria 19 Jun 2025 Sucia ##### Rosa Maria Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Hyeli 5 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was good to stay there. Had good traveling. Thank you for taking care of staying safety! ##### Hyeli Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Julianne 5 Jun 2025 Disliked: Cleanliness, property conditions & facilities I paid roughly $300+ for a property that was filthy, was a shared space with men, and also was given only one bed when I paid for two (which was not disclosed), the fob rarely worked and who had no one on sight. I have tried to get my money back, even if only partial but they have not responded to me or Expedia. I WILL NEVER EVER use the property and will actually be filing a fraud claim through my bank. I will say the folks cleaning downstairs were nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/4781fafe-7897-46a5-b844-22679bb69da3-1749158518114.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80885075-93a5-4da4-af02-02b65616d0bb-1749158520426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ae0caf6f-c4e4-4348-9fcb-252a7926fc30-1749158520055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f4e9a00-0c32-4e8b-bc9a-789c554bcab3-1749158494321.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julianne Stayed 1 night in May 2025 ### 2/10 Terrible #### Verified traveller 23 May 2025 Disliked: Staff & service #### Unsure if this is a real property I contacted the property via Hotels.com site to let them know my arrival time. Instructions on the site was that the property was supposed to send me a link to register and then send me access details to the building. That never happened. I called, left messages, sent several emails and they didn't respond until the day before my arrival - they had asked for my mobile number so that they can link it to an key application, which I had emailed to them. They NEVER responded until well AFTER my arrival time and by then, I had to book another hotel. Hotels.com need to do a better job vetting these private properties. This was completely unacceptable! I had to book last minute and ended up spending triple the amount! ##### Verified traveller Stayed 3 nights in May 2025 ### 6/10 Okay #### MyKayla 21 Aug 2025 Disliked: Staff & service ##### MyKayla Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### danny 13 Aug 2025 ##### danny Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Mia 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mia Stayed 2 nights in Jun 2025 ---