Title: Best Western Chicago - Downers Grove Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Best Western Chicago - Downers Grove

Travelers start their day with a hearty breakfast buffet at this Downers Grove hotel, where they can stay connected with WiFi and cool off in the outdoor pool

## Photo gallery for Best Western Chicago - Downers Grove

![Lobby - Best Western Chicago - Downers Grove (Downers Grove)](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/ca5256fe.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Restaurant - Best Western Chicago - Downers Grove (Downers Grove)](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/7783e5f4.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds - Best Western Chicago - Downers Grove (Downers Grove)](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/9b323660.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Reception - Best Western Chicago - Downers Grove (Downers Grove)](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/4220679f.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds - Best Western Chicago - Downers Grove (Downers Grove)](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/1fc6e147.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Located in the business district, Best Western Chicago - Downers Grove offers a practical retreat with complimentary breakfast and dry cleaning. Guests appreciate the in-room WiFi, outdoor pool, and gym. Visitors consistently highlight the staff's helpfulness.

## Reviews

8.6

Excellent

## Popular amenities

- Pet-friendly
- Parking included
- Free Wi-Fi

£55

includes taxes & fees

10 Feb - 11 Feb

## Check prices for these days

[Tonight

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[Tomorrow

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## Room options

All rooms

1 bed

2 beds

Showing 20 of 20 rooms

### View all photos for Standard Room, 1 King Bed, Non Smoking

![Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/7b031985.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 1 King Bed, Non Smoking

8.8

Excellent

133 reviews

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 2
- 1 King Bed

### View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

![Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/8b677dd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0

Exceptional

1 review

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed

### View all photos for Standard Room, 1 King Bed, Non Smoking

![Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/4d142c8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 1 King Bed, Non Smoking

9.0

Wonderful

34 reviews

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 2
- 1 King Bed

### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/6662bec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 1 King Bed, Accessible, Non Smoking

9.2

Wonderful

7 reviews

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 2
- 1 King Bed

### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/6662bec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 1 King Bed, Accessible, Non Smoking

9.2

Wonderful

5 reviews

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 2
- 1 King Bed

### View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

![Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/9b323660.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6

Exceptional

5 reviews

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed

### View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

![Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/1fc6e147.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4

Very good

10 reviews

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed

### View all photos for Standard Room, 2 Double Beds, Non Smoking

![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/bba2f88b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 2 Double Beds, Non Smoking

8.8

Excellent

62 reviews

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 4
- 2 Double Beds

### View all photos for Standard Room, 2 Double Beds, Non Smoking

![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/bba2f88b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 2 Double Beds, Non Smoking

9.2

Wonderful

21 reviews

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 4
- 2 Double Beds

### View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

![Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/11300/11297/eac96495.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0

Exceptional

3 reviews

### Highlights

Air conditioning 

Free cots/infant beds 

Fridge 

Flat-screen TV 

Private bathroom 

Hairdryer 

Microwave 

Coffee/tea maker 

- Sleeps 4
- 2 Double Beds

### 2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator

- Sleeps 4

### Mini 2 Double Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

- Sleeps 4

### Mini 2 Double Bed Communication Accessible Microwave Refrigerator Non Smoking

- Sleeps 4

### 1 King Bed, Non-Smoking, Communication Assistance, Microwave and Mini-Refrigerator

- Sleeps 2

### 1 King Bed, Non-Smoking, Microwave and Mini-Refrigerator

- Sleeps 2

### Mini 1 King Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

- Sleeps 2

### Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

- Sleeps 2

### 1 King Bed, Non-Smoking, Sofabed, Microwave and Mini-Refrigerator

- Sleeps 4

### Suite-1 King Bed, Non-Smoking, Sofabed, Corner Room, Microwave and Mini-Refrigerator, Kitchen Sink

- Sleeps 4

### Corner King Suite with Separate Living Area

- Sleeps 4

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## About the area

Located in Downers Grove, Best Western Chicago - Downers Grove is in the business district. Drury Lane Theater and Lizzadro Museum of Lapidary Art are cultural highlights, and some of the area's landmarks include Mayslake Peabody Mansion and Lilacia Park. Looking to enjoy an event or a game while in town? See what's happening at Naperville Yard Indoor Sports Complex or Addison Ice Arena. Spend some time exploring the area's activities, including golfing. [Visit our Downers Grove travel guide](https://www.expedia.co.uk/Downers-Grove.dx181500)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.83254%2C-88.02675&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9bTRqa-SJkAVusjEm3xaxHo-MfE=)

3010 Finley Rd, Downers Grove, IL, 60515

### What's nearby

- ![Chicago_UnitedCenter_6064077_01](https://images.trvl-media.com/place/6064077/45e0cfe3-9e5f-4653-8161-042a957b09fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
United Center  
28 min drive \- 22.8 miles
- ![Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept](https://images.trvl-media.com/place/6156167/9a44be22-322b-4187-8844-e2aa99b46184.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Michigan Avenue  
32 min drive \- 25.3 miles
- ![Wrigley Field showing a city and landscape views](https://images.trvl-media.com/place/6034754/7e4dd8d1-ab93-4796-8cf1-197bcdfe18f6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Wrigley Field  
38 min drive \- 28.9 miles
- Yorktown Shopping Center  
19 min walk \- 1.0 mile
- Donald E. Stephens Convention Center  
21 min drive \- 18.5 miles

### Getting around

- Downers Grove Belmont Station  
6 min drive
- Chicago O'Hare International Airport (ORD)  
33 min drive

### Restaurants

- Portillo's  
10 min walk
- Starbucks  
11 min walk
- Cooper's Hawk Winery & Restaurant  
2 min drive
- Burger King  
9 min walk
- The Patio  
3 min drive

## About this property

### Best Western Chicago - Downers Grove

Hotel in the business district 

A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at Best Western Chicago - Downers Grove. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi. 

You'll also enjoy the following perks during your stay: 

- A seasonal outdoor pool, along with sunloungers
- Free self-parking
- Express check-out, express check-in and a banquet hall
- A vending machine, coffee/tea in reception and concierge services
- Guest reviews speak highly of the helpful staff and location

Room features 

All 120 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property. 

Extra conveniences in all rooms include: 

- Bathrooms with showers and baths or showers
- Flat-screen TVs with premium channels
- Fridges, microwaves and free infant beds

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet

### Parking and transport

- Free uncovered self parking on site
- Free RV/bus/lorry parking on site
- Limited on-site self parking
- Wheelchair-accessible parking and van parking available

### Food and drink

- Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
- A restaurant
- Coffee and tea in common areas

### Things to do

- Gym
- Outdoor pool

### Family friendly

- In-room cot
- In-room microwave
- In-room refrigerator
- Laundry facilities
- Outdoor pool

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff

### Business services

- 800 square feet of conference space
- Business centre
- Meeting room

### Outdoors

- Pool loungers

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille/raised signage
- Handrails in stairways
- Lift
- Pool hoist on site
- Stair-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking

### More

- 1 building
- 3 floors
- Banquet hall
- Designated smoking areas

## Room amenities

### Bedroom

- Bedsheets provided
- Free cot

### Bathroom

- Bathtub or shower
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided

### Entertainment

- Flat-screen TV with premium cable channels
- Pay films

### Food and drink

- Coffee/tea maker
- Microwave
- Refrigerator

### More

- Air conditioning
- Desk
- Free local calls
- Iron/ironing board
- Laptop workspace

## Policies

### Check-in

Check-in start time: 3 PM; check-in end time: 2 AM 

Express check-in available

Minimum check-in age - 21 

### Check-out

Check-out before 11 AM

Contactless check-out 

Express check-out available

### Special check-in instructions

Front desk staff will greet guests on arrival at the property 

Information provided by the property may be translated using automated translation tools 

### Access methods

Staffed front desk

### Pets

Pets are allowed for an extra charge of USD 25, per pet, per night, plus a deposit of USD 150 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

### Children and extra beds

Children are welcome

3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

### Payment types at the property

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 

- Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property. 

### Optional extras

- Pet deposit: USD 150 per stay
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted 

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards 

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) 

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### We should mention

The seasonal pool will be open from June to September 

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

### Property is also known as

Comfort Inn Downers Grove

Comfort Inn Hotel Downers Grove

Best Chicago Downers Grove

Comfort Inn Downers Grove Lombard

Best Western Chicago Downers Grove

Best Western Chicago - Downers Grove Hotel

Best Western Chicago - Downers Grove Downers Grove

Best Western Chicago - Downers Grove Hotel Downers Grove

## Frequently asked questions

### Does Best Western Chicago - Downers Grove have a pool?

### How much does it cost to stay at Best Western Chicago - Downers Grove?

### Is Best Western Chicago - Downers Grove pet-friendly?

### How much is parking at Best Western Chicago - Downers Grove?

### What time is check-in at Best Western Chicago - Downers Grove?

### What time is check-out at Best Western Chicago - Downers Grove?

### Where is Best Western Chicago - Downers Grove located?

## Have a question?

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Get instant answers with AI powered search of property information and reviews.

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## Reviews

## Best Western Chicago - Downers Grove Reviews

8.6

### Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 8.6

Cleanliness

### 8.2

Amenities

### 8.8

Staff & service

### 8.2

Property conditions & facilities

10 - Excellent

896

8 - Good

397

6 - Okay

176

4 - Poor

72

2 - Terrible

80

## Reviews

### 10/10 Excellent

#### christian

4 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel is a good value for the money. The rooms are pleasant and clean. The staff is very nice. Breakfast was consistently good.

##### christian

Stayed 1 night in Jan 2026

### 10/10 Excellent

#### Sohail

4 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Well-maintained and clean place to stay!

##### Sohail

Stayed 3 nights in Nov 2025

### 10/10 Excellent

#### Dina

18 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice quiet good breakfast 

##### Dina

Stayed 1 night in Nov 2025

### 10/10 Excellent

#### Donald

2 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room looks great. No problems checking in

##### Donald

Stayed 1 night in Jan 2026

### 10/10 Excellent

#### Tanesha

14 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was helpful and pleasant. The room was clean.

##### Tanesha

Stayed 1 night in Dec 2025

### 10/10 Excellent

#### Catherine

4 Nov 2025

Great breakfast 

##### Catherine

Stayed 4 nights in Jul 2025

### 10/10 Excellent

#### Natalia

12 Jan 2026

Liked: Cleanliness, amenities

The staff was amazing, one staff member stood out to me I don’t know here name but she helped me so much with guiding me through Expedia reservations. She had long black hair and bangs super nice person. 

##### Natalia

Stayed 2 nights in Jan 2026

### 10/10 Excellent

#### Nancy

11 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were all very nice

##### Nancy

Stayed 2 nights in Nov 2025

### 10/10 Excellent

#### Rsghunath

6 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

They have the best breakfast in town 

##### Rsghunath

Stayed 2 nights in Oct 2025

### 10/10 Excellent

#### Saiamit

14 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The Room Was Great. The Staff was very nice.

##### Saiamit

Stayed 2 nights in Nov 2025

### 10/10 Excellent

#### Luis Jesus

11 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Nice stay 

Very clean rooms, excellent breakfast and the staff was very helpful 

##### Luis Jesus

Stayed 6 nights in Aug 2025

### 10/10 Excellent

#### Destinie

17 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean and fast service 

##### Destinie

Stayed 1 night in Oct 2025

### 8/10 Good

#### Falguni

8 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff more courteous 

##### Falguni

Stayed 2 nights in Oct 2025

### 8/10 Good

#### Mary Pat

20 Oct 2025

Liked: Cleanliness, staff & service

Nice Hotel. Clean and safe. It was quiet too. 

##### Mary Pat

Stayed 2 nights in Oct 2025

### 8/10 Good

#### Meredith

11 Nov 2025

Clean, friendly staff, great location, we felt very comfortable and safe. Anna at the front desk was amazing! The only reason for 4 stars is the breakfast wasn’t the best. Okay

##### Meredith

Stayed 3 nights in Nov 2025

### 6/10 Okay

#### Michele

5 Nov 2025

Liked: Staff & service, amenities

They are understaffed rught now. The room was clean when we arrived and breakfast was good. 

##### Michele

Stayed 2 nights in Oct 2025

### 10/10 Excellent

#### chengcheng

17 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The décor and atmosphere were great, and the room was very spacious and clean. I especially loved the shower. However, there was one small incident that left me speechless — my key card kept getting deactivated, and I had to go to the front desk three times before I could finally get into my room.

##### chengcheng

Stayed 2 nights in Nov 2025

### 6/10 Okay

#### Cindy

17 Nov 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Decent. Was clean. Nothing special. 

##### Cindy

Stayed 1 night in Nov 2025

### 10/10 Excellent

#### Danny A Asberry

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like that the staff was very attentive

##### Danny A Asberry

Stayed 3 nights in Sep 2025

### 10/10 Excellent

#### Max

24 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel was clean and comfortable; every staff member I interacted with was friendly and helpful. Price was very reasonable, especially for the Chicago area. Would definitely book again!

##### Max

Stayed 2 nights in Sep 2025

### 10/10 Excellent

#### Victoria

27 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience at the Best Western Downers Grove location is always phenomenal! They have great service, clean and comfortable rooms, and hot breakfast every morning. The location is also convenient and close to many restaurants. I highly recommend! 

##### Victoria

Stayed 1 night in Sep 2025

### 10/10 Excellent

#### John

29 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place, clean room, and quiet. The glass elevator was a nice accent. Had no problems getting to or leaving the hotel.

##### John

Stayed 2 nights in Sep 2025

### 4/10 Poor

#### kamal Kumar

16 Dec 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

very poor staff service . general area like lobby and floor hallway smelly and not clean. 

##### kamal Kumar

Stayed 7 nights in Dec 2025

### 10/10 Excellent

#### AnneMarie

30 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was very friendly. I just suggest the breakfast buffet goes a little bit longer.

##### AnneMarie

Stayed 2 nights in Aug 2025

### 10/10 Excellent

#### Shelly

27 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful front desk .Nice pleasant smell throughout the building. Room was very clean and comfortable.will stay again.

##### Shelly

Stayed 2 nights in Jul 2025

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