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Ace Hotel Chicago

4 out of 5

Photo gallery

Featured image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Flat-screen TV
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.7 out of 5 Exceptional
352 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Gym
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

311 North Morgan Street, Chicago, IL

Explore the area

Popular LocationChicago Riverwalk19 min walk
Popular LocationUnited Center9 min drive
Popular LocationWillis Tower11 min drive
AirportChicago, IL (ORD-O'Hare Intl.)30 min drive

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  • Small

    Photos of Small

    4.9/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSmall

  • Loft

    Photos of Loft

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsLoft

  • Double

    Photos of Double

    5/5 guest room rating

    Room amenities

    • 335 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDouble

  • Medium

    Photos of Medium

    4.8/5 guest room rating

    Room amenities

    • 315 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsMedium

  • Large

    Photos of Large

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsLarge

About this area

Chicago

Located in Chicago's Near West Side neighbourhood, Ace Hotel Chicago is in the entertainment district and near a metro station. Merchandise Mart and Civic Opera House are notable landmarks, and travellers looking to shop may want to visit Water Tower Place and Navy Pier. Skydeck Ledge and Chicago Children's Museum are not to be missed.
Visit our Chicago travel guide
Map
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Popular Location

What's nearby

  • Chicago Riverwalk - 19 min walk
  • United Center - 9 min drive
  • Willis Tower - 11 min drive
  • Millennium Park - 12 min drive
  • Art Institute of Chicago - 13 min drive

Getting around

  • Chicago Halsted Station - 4 min drive
  • Grand Station (Blue Line) - 9 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.) - 30 min drive

Restaurants

  • The Publican - 3 min walk
  • Momotaro - 5 min walk
  • Vera - 5 min walk
  • Formento's - 5 min walk
  • Leña Brava - 5 min walk

About this property

Ace Hotel Chicago

4-star Chicago hotel in Near West Side, near Chicago Riverwalk
A 24-hour fitness centre, self parking and concierge services are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning, a 24-hour front desk and wedding services. All 159 rooms provide complimentary wireless Internet access, room service (during limited hours) and flat-screen TVs. Hairdryers, safes and showers are among the other amenities that guests will find.
Ace Hotel Chicago offers 159 forms of accommodation with a safe and complimentary bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 25 per night
  • Limited parking spaces

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Dogs only
2 per room (up to 25 lb/11 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.00 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 25 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property registration number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago Hotel
Ace Hotel Chicago Chicago
Ace Hotel Chicago Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel Chicago and receive a full refund?
Yes, Ace Hotel Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel Chicago cancellation policy on our site for more details about any exclusions or requirements.
Is Ace Hotel Chicago pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Ace Hotel Chicago?
Self-parking is available for USD 25 per night. Limited spots are available.
What time is check-in at Ace Hotel Chicago?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Ace Hotel Chicago?
Checkout is at noon.
Where is Ace Hotel Chicago located?
Located in Near West Side, this hotel is within 1 mile (2 km) of Union Park, Chicago Riverwalk and University of Illinois Chicago. Merchandise Mart and Cadillac Palace Theatre are also within 1 mile (2 km). Grand Station (Blue Line) is 9 minutes by foot and Clinton Station (Green Line) is 12 minutes.
4.7
Exceptional
5 - Excellent
261
4 - Good
76
3 - Okay
12
2 - Poor
3
1 - Terrible
0

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool property, good restaurant, great location! I didn’t find the pillows very comfortable but otherwise loved it.
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 1 night in Feb 2020

4/5 Good

Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

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