Title: Hotel El Dorado Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6050872&destination=Chetumal%2C+Quintana+Roo%2C+Mexico&selected=10117506&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Dorado Urban sanctuary with a peaceful garden offers panoramic city views from its rooftop retreat - a perfect balance of downtown energy and quiet relaxation ## Photo gallery for Hotel El Dorado ![Property grounds - Hotel El Dorado (Chetumal)](https://images.trvl-media.com/lodging/11000000/10120000/10117600/10117506/3e68d5bb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel El Dorado (Chetumal)](https://images.trvl-media.com/lodging/11000000/10120000/10117600/10117506/7f2f0e6b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel El Dorado (Chetumal)](https://images.trvl-media.com/lodging/11000000/10120000/10117600/10117506/937e096e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Hotel El Dorado (Chetumal)](https://images.trvl-media.com/lodging/11000000/10120000/10117600/10117506/83b81719.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel El Dorado (Chetumal)](https://images.trvl-media.com/lodging/11000000/10120000/10117600/10117506/b6fb5d34.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel El Dorado offers a serene escape in the city center. Enjoy breathtaking views from the quiet terrace or wander through the garden with WiFi. The 24-hour front desk and express check-out add practical convenience to this tranquil city haven. ## Reviews 4.8 ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=10117506&PinnedHotelID=10117506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=10117506&PinnedHotelID=10117506&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=10117506&PinnedHotelID=10117506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=10117506&PinnedHotelID=10117506&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10117506&PinnedHotelID=10117506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10117506&PinnedHotelID=10117506&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10117506&PinnedHotelID=10117506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10117506&PinnedHotelID=10117506&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Room, 1 Bedroom, Terrace ![Standard Room, 1 Bedroom, Terrace | Living area | Plasma TV](https://images.trvl-media.com/lodging/11000000/10120000/10117600/10117506/5814f847.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom, Terrace - City view - 322 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-El-Dorado.h10117506.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-El-Dorado.h10117506.Hotel-Information) ## About the area Located in Chetumal, Hotel El Dorado is in the city centre. Lighthouse Museum and Oxtankah Ruins are local landmarks, and the area's natural beauty can be seen at Lake Bacalar and Explanada de la Bandera. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting. [Visit our Chetumal travel guide](https://www.expedia.co.uk/Chetumal.dx6050872) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.49565%2C-88.29589&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_HKBGJNyLGHGq8IICeg9LylQUXs=) Av. 5 de Mayo 42, Esq Av Othón P. Blanco, Chetumal, QROO, 777000 ### What's nearby - Explanada de la Bandera 3 min walk \- 0.2 miles - Chetumal Ferry Terminal 5 min walk \- 0.3 miles - Palacio de Gobierno 5 min walk \- 0.3 miles - Palacio Municipal De Othon P. Blanco 11 min walk \- 0.6 miles - Museum of Maya Culture 13 min walk \- 0.7 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 4 min drive ### Restaurants - hot dogs de la obregon 2 min walk - Winner's 6 min walk - Café del Puerto 2 min walk - Café café 3 min walk - Sergio's Pizzas 2 min walk ## About this property ### Hotel El Dorado Hotel in the city centre Hotel El Dorado provides amenities, such as a terrace and a garden. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Express check-out, a 24-hour front desk and concierge services Room features All guest rooms at Hotel El Dorado include comforts, such as air conditioning, as well as Other conveniences in all rooms include: - Bathrooms with showers - Plasma TVs with cable channels - Balconies, ceiling fans and daily housekeeping ## Similar properties ![International cuisine](https://images.trvl-media.com/lodging/36000000/35590000/35581900/35581866/5825c127.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Arges - Centro Chetumal Chetumal - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 551 reviews £41 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=35581866&PinnedHotelID=35581866&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/10000000/9760000/9752900/9752823/07313a30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marlon Chetumal - 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Free Wi-Fi - Restaurant 7.8 Good 697 reviews £39 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=7976198&PinnedHotelID=7976198&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9280000/9279300/9279209/18cdda17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Juliet Chetumal - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 130 reviews £39 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=9279209&PinnedHotelID=9279209&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/49285c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Chetumal Chetumal - Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 1,000 reviews £69 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=6577059&PinnedHotelID=6577059&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/11000000/10020000/10019200/10019198/5ed5f42b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Cocos Chetumal Chetumal - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 384 reviews £56 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=10019198&PinnedHotelID=10019198&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/14000000/13200000/13198600/13198525/04dd4277.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Blanca Chetumal - Free Wi-Fi - Air-conditioning - Parking available - Business services 8.8 Excellent 935 reviews £55 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=13198525&PinnedHotelID=13198525&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds | Hypo-allergenic bedding, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/w2736h2000x264y0-02eeb990.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Colibri Chetumal - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 5.0 32 reviews £26 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9050000/9049200/9049194/be42c5e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Principe Chetumal - Pool - Kids’ pool - Free Wi-Fi - Restaurant 7.2 Good 265 reviews £38 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=9049194&PinnedHotelID=9049194&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=10117506&PinnedHotelID=10117506&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10117506,35581866,9752823,83809202,7976198) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building ## Room amenities ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Plasma TV with cable channels ### More - Air conditioning - Ceiling fan ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5 PM Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel El Dorado Chetumal El Dorado Chetumal Hotel El Dorado Hotel Hotel El Dorado Chetumal Hotel El Dorado Hotel Chetumal ## Frequently asked questions ### Is Hotel El Dorado pet-friendly? ### How much is parking at Hotel El Dorado? ### What time is check-in at Hotel El Dorado? ### What time is check-out at Hotel El Dorado? ### Where is Hotel El Dorado located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel El Dorado Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.6 Cleanliness ### 9.0 Location ### 5.2 Staff & service ### 4.4 Property conditions & facilities 10 - Excellent 0 8 - Good 2 6 - Okay 0 4 - Poor 2 2 - Terrible 2 ## Reviews Verified ### 2/10 Terrible #### Mike 30 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy desagradable!!!!! Pésimo servicio, sucio, viejo, sin mantenimiento, lucran con la necesidad de uno, reserva uno por expedia y se quejan de todo, porque ellos no saben usar la tecnología, mal trato, no hay orden, niños corriendo por todo el hotel a las 11 de la noche y nadie les puede decir nada, es el peor hotel en el que he estado ##### Mike Stayed 1 night in Jul 2018 Verified ### 2/10 Terrible #### Miguel 30 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo Pésimo servicio, sucio, viejo, sin mantenimiento, lucran con la necesidad de uno, reserva uno por expedia y se quejan de todo, porque ellos no saben usar la tecnología, mal trato, no hay orden, niños corriendo por todo el hotel a las 11 de la noche y nadie les puede decir nada, es el peor hotel en el que he estado ##### Miguel Stayed 2 nights in Jul 2018 Verified ### 8/10 Good #### Verified traveller 21 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was extremely helpful at a time when I was in need of a room. They made sure I got a room. Worth the rate I paid. ##### Verified traveller Verified ### 4/10 Poor #### Marianne 30 Dec 2015 Disliked: Property conditions & facilities, room comfort #### Good location, cheap but very worn out hotel The hotel has a good location near the sea and close to the main streets. The hotel receptionists were friendly and helpful. The room was clean, but it didn't have any windows, no hot water and the toilet couldn't flush. It was very noisy on the hotel floor as well. ##### Marianne Verified ### 8/10 Good #### july 13 Apr 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to the beach very nice. The price change when we reach at the hotel, it was $20 more that we had to pay. And they gave us our towel, soap and shampoo and hr after. ##### july Verified ### 4/10 Poor #### Verified traveller 30 Dec 2018 Disliked: Property conditions & facilities ##### Verified traveller Stayed 13 nights in Dec 2018 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - 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