Châteauneuf-du-Pape Holidays from £309

Disappointing Stay – Only the Location Delivers The hotel feels tired and dated, and the decor is confusing—almost as if several design ideas were tested but none fully committed to. The rooms are quite small, and our balcony door didn’t close properly, which made soundproofing virtually nonexistent. This became especially problematic at night with all the street noise and a nearby festival that went late. Service at the front desk was underwhelming. Most staff seemed bothered by basic questions, with the exception of one older gentleman at checkout who was courteous and helpful. The one standout is the location—right on the Vieux-Port, within walking distance of excellent dining and the charming Le Panier district. Unfortunately, that alone doesn’t make up for the other shortcomings.

Excellent experience.

To start what really makes this property unique is the staff they are very friendly and willing to help. I had an issue with the WIFI as I needed to join a zoom call for a work emergency and the wifi in the room was sooo bad - inexistant- called the reception and they offered to change the room rightaway, unfortunately the other room had the same issue but I do appreciate how reactive they were. Beside, the property is very nice. The only thing I really didn't appreciate is the wifi, and very limited food options at the bar, beside, its a lovely place

Nice and clean. Walking distance to the shops and old port.

What a beautiful property in a fabulously serene location, with really terrific facilities and amenities, including a spa, gym, two pool areas, steam room and sauna, plus a lovely restaurant. The staff was welcoming and superbly attentive. One of the nicest places we’ve had the pleasure of visiting.