Pretty resort but staff needs some training/manner
I wanted to fall in love with the resort since you are paying a premium. Rooms are spacious and very clean. Pools are fine except you can't get a chair unless you are up at 7am or after 4pm. Wifi in most of the resort is terrible! Their hotspot doesn't work well, even in the lobby. Only if you are in the VIP rooms can you find a dependable connection. Very frustrating for an expensive resort. My biggest issue was the staff. Front desk staff was fine and helpful. Lots of people were around to help with baggage and questions. My issue is with the cleaning staff and restaurant staff. As a Greek-American fluent in the language, I was astonished to overhear how some of the staff spoke around guests. Do they assume no one is Greek? Lots of Dutch, Polish, Norwegians, and Italians. I overheard in the hallways from the cleaning staff frustration about people not leaving their rooms so that they could clean them and then also in the restaurant when guests showed up last minute or late to their buffet breakfast. I couldn't believe how bitter and frankly lazy they sounded. Very inappropriate to speak badly of guests that way and assuming no one understands them! You don't even need to know Greek to see their outward frustration. I would happily give my money to a smaller establishment who appreciates me, especially in these hard times for Greece. Disappointed I spent so much money considering staff and wifi problems.