"Interesting and beautiful place to stay. Barrel rooms are comfortable. Staff are very pleasant and accomodating. Food at the restaurant was fantastic. Shower was not the best."
"Interesting and beautiful place to stay. Barrel rooms are comfortable. Staff are very pleasant and accomodating. Food at the restaurant was fantastic. Shower was not the best."
"Honestly from the moment Alex met us in the reception and we got a full tour of the patios, game room and breakfast room to Gabriela's constant smile and patience with us to Johnny's very early farewell breakfast it was a perfect stay at a most charming hotel!"
"Honestly from the moment Alex met us in the reception and we got a full tour of the patios, game room and breakfast room to Gabriela's constant smile and patience with us to Johnny's very early farewell breakfast it was a perfect stay at a most charming hotel!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
A comfortable, family run friendly place to stay. It's a bit quirky, and full of interesting memorabilia, but just perfect for us, with a swimming pool and a couple of excellent restaurants within 1 min walking for dinner. Spot on.
A comfortable, family run friendly place to stay. It's a bit quirky, and full of interesting memorabilia, but just perfect for us, with a swimming pool and a couple of excellent restaurants within 1 min walking for dinner. Spot on.
Adrienne
Reviewed January 10, 2026Reviewed January 10, 2026
A stunning property with real charm. Fabulous room. A perfect stay. Would definitely recommend and stay again. Our hotel manager was warm, friendly, helpful and accommodating when our flight was cancelled. The one who replaced him on his day off was a bit grumpy though!
A stunning property with real charm. Fabulous room. A perfect stay. Would definitely recommend and stay again. Our hotel manager was warm, friendly, helpful and accommodating when our flight was cancelled. The one who replaced him on his day off was a bit grumpy though!
Heidi
Reviewed December 18, 2023Reviewed December 18, 2023
Most importantly- the hotel breakfast! Which was amazing. And after a long day of walking the beach to get into down (because you’re about 7km from downtown, more on the beautiful beach side) the hot tub was also amazing to sink into and ease my legs.
I had one concern when a maid did not lock my room door after cleaning it, which I reported to Reception. As a solo female guest, I found this a safety concern. But the woman at Reception agreed with me and said she’d tackle it. The radiator in...
Most importantly- the hotel breakfast! Which was amazing. And after a long day of walking the beach to get into down (because you’re about 7km from downtown, more on the beautiful beach side) the hot tub was also amazing to sink into and ease my legs.
I had one concern when a maid did not lock my room door after cleaning it, which I reported to Reception. As a solo female guest, I found this a safety concern. But the woman at Reception agreed with me and said she’d tackle it. The radiator in...
Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Michael
Reviewed October 21, 2024Reviewed October 21, 2024
A haven of peace and tranquility. It was a real privilege to be here. The traditional building has been beautifully restored with very interesting internal decor. The staff are super-helpful. Thank you, Matildas, for 2 memorable visits.
A haven of peace and tranquility. It was a real privilege to be here. The traditional building has been beautifully restored with very interesting internal decor. The staff are super-helpful. Thank you, Matildas, for 2 memorable visits.
The hotel was extremely comfortable - lots of places to sit and chill inside and outside if you wanted to rest from walking up and down those hills! Located near many good restaurants and local art and craft shops. The staff were very friendly and helpful in booking restaurants and providing tips for places to visit. This was more expensive than some hotels we looked at, but we thought it was well worth the price. Valparaiso can be tiring (all those hills in the heat!) and this was a welcome...
The hotel was extremely comfortable - lots of places to sit and chill inside and outside if you wanted to rest from walking up and down those hills! Located near many good restaurants and local art and craft shops. The staff were very friendly and helpful in booking restaurants and providing tips for places to visit. This was more expensive than some hotels we looked at, but we thought it was well worth the price. Valparaiso can be tiring (all those hills in the heat!) and this was a welcome...
Anonymous traveller
Reviewed December 26, 2015Reviewed December 26, 2015
the reception guys at Ishmael made our stay here. they were incredibly friendly, helpful and genuinely just wanted to make our stay as good and stress free as possible (we had lost luggage issues and they couldn't have been more helpful). the rooms were clean, bed comfy, shower great and rooftop pool area great for relaxing in the sun or with a glass of wine in the evening. They also let you have the included breakfast at whatever time you want each day - which for someone who likes to lie in...
the reception guys at Ishmael made our stay here. they were incredibly friendly, helpful and genuinely just wanted to make our stay as good and stress free as possible (we had lost luggage issues and they couldn't have been more helpful). the rooms were clean, bed comfy, shower great and rooftop pool area great for relaxing in the sun or with a glass of wine in the evening. They also let you have the included breakfast at whatever time you want each day - which for someone who likes to lie in...
Anonymous traveller
Reviewed February 7, 2016Reviewed February 7, 2016
Quiet hotel in excellent location for a city centre stay. Staff always helpful and friendly. Wide breakfast selection. The wifi was strong in the lounge area but weak with dropouts in our room. On balance good value and we would be happy to return.
Quiet hotel in excellent location for a city centre stay. Staff always helpful and friendly. Wide breakfast selection. The wifi was strong in the lounge area but weak with dropouts in our room. On balance good value and we would be happy to return.
Paul
Reviewed October 28, 2024Reviewed October 28, 2024
The hotel is located 10 minutes walk from the nearest metro but the neighborhood is nice and safe so it was not a problem.
Staff only speaks Spanish and it caused some difficulties to check in. They are also very strict with the check in/check out time. As we arrived at 13:45 and the lady refused to check us in 15 minutes earlier. This was a bit strange to us as we just were seating in a lobby and waiting for 2 PM to be able to check in.
The room and hotel itself were were clean.
The...
The hotel is located 10 minutes walk from the nearest metro but the neighborhood is nice and safe so it was not a problem.
Staff only speaks Spanish and it caused some difficulties to check in. They are also very strict with the check in/check out time. As we arrived at 13:45 and the lady refused to check us in 15 minutes earlier. This was a bit strange to us as we just were seating in a lobby and waiting for 2 PM to be able to check in.
The room and hotel itself were were clean.
The...
Always very friendly and welcoming. Good price for the area and you get breakfast and an apartment. Very close to Costanera centre. Only small thing is the rooms are very tired looking. There is a lot of wear and tear but still a great place.
Always very friendly and welcoming. Good price for the area and you get breakfast and an apartment. Very close to Costanera centre. Only small thing is the rooms are very tired looking. There is a lot of wear and tear but still a great place.
Room was very spacious and great aircon. Staff were lovely and we enjoyed our time immensely by the pool on the sun. Great breakfast as well.
Maybe a bit on the dates side and the gym was tiny with only the treadmill working.
Room was very spacious and great aircon. Staff were lovely and we enjoyed our time immensely by the pool on the sun. Great breakfast as well.
Maybe a bit on the dates side and the gym was tiny with only the treadmill working.
Noel
Reviewed January 11, 2026Reviewed January 11, 2026
This is the best location if you are waiting to join a cruise ship in San Antonio. Or just want a good place to stay. Little bungalow type accommodation really comfortable. Breakfast usual but ample continental. A bar attached, tours and taxis can be arranged. Lovely restaurant very close. Good parking, disabled friendly but a little challenging however the staff are very watchful and helpful if needed to ascend a couple of very small inclines. The room is perfectly disabled friendly. Views...
This is the best location if you are waiting to join a cruise ship in San Antonio. Or just want a good place to stay. Little bungalow type accommodation really comfortable. Breakfast usual but ample continental. A bar attached, tours and taxis can be arranged. Lovely restaurant very close. Good parking, disabled friendly but a little challenging however the staff are very watchful and helpful if needed to ascend a couple of very small inclines. The room is perfectly disabled friendly. Views...
The Holitel hotel in Santiago, Los Leones, Providencia is a friendly and well run hotel. The rooms are comfortable and plenty of Wifi for internet roaming. And added bonus is the breakfast included in this hotel. I thoroughly enjoyed my stay at the Holitel Hotel.
The Holitel hotel in Santiago, Los Leones, Providencia is a friendly and well run hotel. The rooms are comfortable and plenty of Wifi for internet roaming. And added bonus is the breakfast included in this hotel. I thoroughly enjoyed my stay at the Holitel Hotel.