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Almacruz Hotel y Centro de Convenciones (Ex Galerías)

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Outdoor pool
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk

Overview of Almacruz Hotel y Centro de Convenciones (Ex Galerías)

VIP Access

Almacruz Hotel y Centro de Convenciones (Ex Galerías)

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationPlaza de Armas7 min walk
  • Popular LocationPalacio de la Moneda7 min walk
  • Popular LocationMetropolitan Cathedral9 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)15 min drive

Choose dates to view prices

About this area

Santiago

In the city centre and near a metro station, Almacruz Hotel y Centro de Convenciones (Ex Galerías) is in an area with great airport proximity. Metropolitan Cathedral and National Archive are local landmarks, and the area's natural beauty can be seen at O'Higgins Park and Cajon del Maipo. National History Museum and Chilean National Zoo are also worth visiting. Spend some time exploring the area's activities, including winery tours. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • San Francisco Church - 2 min walk
  • Municipal Theatre of Santiago - 2 min walk
  • Plaza de Armas - 7 min walk
  • Palacio de la Moneda - 7 min walk
  • Metropolitan Cathedral - 9 min walk

Getting around

  • Santiago Central Station - 4 min drive
  • Santa Lucia Station - 4 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 15 min drive

Restaurants

  • Vichuquen — 1 min walk
  • La Piccola Italia - 3 min walk
  • Le Due Torri - 3 min walk
  • Lung Fung - 3 min walk
  • Cafe Colonia - 3 min walk

About this property

Almacruz Hotel y Centro de Convenciones (Ex Galerías)

4-star Santiago hotel in Downtown Santiago, walk to Plaza de Armas
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre. All 162 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and down duvets.
Almacruz Hotel y Centro de Convenciones (Ex Galerías) offers 162 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Local area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Hotel y Centro de Convenciones (Ex Galerías) Hotel
Almacruz Hotel y Centro de Convenciones (Ex Galerías) Santiago

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 102 out of 300 reviews
5 - Excellent 34%
Rating 4 - Good. 129 out of 300 reviews
4 - Good 43%
Rating 3 - Okay. 44 out of 300 reviews
3 - Okay 15%
Rating 2 - Poor. 15 out of 300 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 300 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel charged me for the stay, in addition to what Orbitz charged me. It never returned money after repeated disputes.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very centrally located in a pedestrian friendly part of the old city.
Stayed 2 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ssy Suites South America style. Friendly staff.
friendly and helpful staff. The attached restaurant had great food for dinner.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly answered any questions they could and called on someone else if they weren’t sure
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good. The pool was nice and refreshing. The staff was very nice and accomodating. The only thing that was a little disconcerting was when we arrived after midnight the hotel was all locked up. Luckily our driver knew how to contact the staff to let us in.
Stayed 3 nights in Jan 2020