Search Hotels by Rosewood Hotels in Central America from £1,246

"Honestly you get what you pay for but there were some things that were annoying AC in the room was too loud requested for repairs and the problem persisted so we just slept without the air on at night. Limited food options after 11p"

"Food was poor quality , the place had bad odors everywhere and was messy. Never go back to a Riu "

"Very clean Nice staff"

"Sunscape Cancun All-inclusive was AMAZING! The customer service was spectacular. This was our 3rd time in Cancun. The food was fabulous. We got to know many of the servers by name. The entire staff made us feel so special! The entertainment at the hotel is so good. We went to a Mexican show one night. A magic show one night, and a light show on our last night. Oh, another thing i loved is the snacks. Other All-inclusive are just breakfast/lunch/dinner. Sunscape has a 24 hr coffee shop, a ice cream/ fruit / candy shop that are ALL-INCLUSIVE. That is a big deal. When we were up early for an excursion and the buffet wasnt open, we could eat at the 24 hour coffee shop that had coffee, milk, bagels, cinnamon rolls, toast. That is a big deal to me. To be able to get an ice cream sundae, or ice cream cone after a day in the sun was so refreshing. The beach was spectacular. I did request a "ocean view" room on expedia, and i did not get that. I am sure if i would have made a fuss, that i would have gotten it, but did not say anything about that because we were SO PLEASED with everything else. Also, the location of this hotel is good. We were able to walk to La Isla shopping Mall. I highley recommend this property. It is a GREAT Price, for a GREAT stay."

"We had a view of the next door resort to our front. To the left, the ocean, to the right, golf course and lagoon! It wasn’t too bad! Food was mostly decent. Comfy beds & pillows. Did not like the fact the you only get so many nights for dinner reservations based on the length of your stay…. And I absolutely hate the towel/towel card program. But all in all it was a decent stay. "

"Pool was great. Room clean and roomy. Food choices met our expectations."

"Dear Guest Relations, I am writing regarding our stay beginning March 2, 2026. We originally booked an Ocean Front Junior Suite with a king bed at RIU Palace Baja California. When we arrived at the front desk at RIU Palace Baja California, we were informed that our reservation was instead at RIU Palace Cabo San Lucas, which was not the hotel we intended to stay at or believed we had booked. We asked whether we could remain at RIU Palace Baja California. The front desk informed us that it would be possible but that we would need to pay an additional charge. Under protest, we agreed, as we had already arrived and did not want to relocate again. Unfortunately, the only room available was an Ocean View Junior Suite with twin beds, which is an inferior room type compared with the Ocean Front King Junior Suite we originally booked. In addition, we incurred $250.88 in extra charges plus taxi fees as a result of this change. Given that we paid more for a room that was a downgrade from our original booking, we believe some form of compensation or refund would be appropriate. We would appreciate your assistance in reviewing this situation and advising what can be done to resolve it fairly. Thank you for your time and attention. I look forward to your response. Sincerely,"

"Very relaxing "

"Overall we had a very fun stay at Temptations Resort. The biggest highlight was the daily pool parties and games. Many of the staff and performers were excellent, hardworking, and clearly take pride in creating a lively atmosphere. The resort itself was generally clean and well maintained, the entertainment was energetic, with wild parties and the performances were a lot of fun. Unfortunately our trip ended on a very disappointing note. Our airport transfer was scheduled for 4:30 pm. When we checked in and again when we checked out, we were told we could remain at the resort and enjoy the facilities until our ride arrived. However, at exactly 3 pm we were abruptly told to leave the pool and the common areas. We were literally pulled out of the pool and directed to the lobby. Because we had been told we could stay until 4:30, we were not prepared for that. We had chlorine on us, had not showered, and had to awkwardly use the lobby bathrooms to get organized while waiting for our ride. It was an embarrassing and frustrating way to end what had otherwise been a great trip. The confusing and inconsistent communication between staff created an unnecessary situation. Temptations is a fun place with great energy, but experiences like this leave the impression that once your stay is technically over, the hospitality quickly disappears. We'd probably go back but probably for a much shorter period of time and we'd be more careful with important details that staff describe."