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Overview of Garden & City Cauterets Balneo

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  • 2 communicating studios for 8 people

    Room amenities

    • 538 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 8
    • 2 Single Bunk Beds, 1 Double Bed and 1 Double Sofa Bed
    More details
  • Apartment for 10 people

    Room amenities

    • 753 sq ft
    • 3 bedrooms
    • 1 bathroom
    • Sleeps 10
    • 1 Double Bed, 2 Single Beds, 1 Single Bunk Bed and 2 Double Sofa Beds
    More details
  • Duplex (For 6)

    Room amenities

    • 431 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 6
    • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bunk Bed
    More details
  • Studio for 4

    Room amenities

    • 269 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 4
    • 1 Double Sofa Bed and 1 Single Bunk Bed
    More details
  • Studio for 4

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 4
    • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
    More details
  • Studio for 2

    Room amenities

    • 205 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Double Sofa Bed
    More details
  • Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • 205 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
3.7
Good
Rating 5 - Excellent. 25 out of 117 reviews
5 - Excellent 21%
Rating 4 - Good. 53 out of 117 reviews
4 - Good 45%
Rating 3 - Okay. 25 out of 117 reviews
3 - Okay 21%
Rating 2 - Poor. 12 out of 117 reviews
2 - Poor 10%
Rating 1 - Terrible. 2 out of 117 reviews
1 - Terrible 2%

3.9/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

3.4/5

Property conditions & facilities

2/5 Poor

Travelled with family
Sad face IconDisliked: Room comfort
Cauterets is stunning by this hotel is average
Very basic standard. Ikea furniture, terrible beds, no service. The Balneo that refer to thermal bath are only large jacuzzi. it is ok for young on budget. C'est très basic, l'ameublement vient de chez Ikea et il n y a aucun service. le personnel de reception est tres gentil, mais incapable de nous donner quelque information que ce soit sur la station et sans oublier qu on vous demande de vider vos poubelle. Un minimum de service "hotelier" serait pas mal. on voulais emmener les enfants faire de la luge, la seule réponse a nos questions ont été d'aller voir l office du tourisme ( chose que nous n'ont pas fait car ils étaient ferme). Résultat, nous sommes aller au col du tourmalet,La prochaine fois nous essayerons Barege ou la mongie.
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
A trip to Cauterets.
The location of the hotel was fantastic- right in the middle of everything. Unfortunately we arrived during a heat wave and they had no airconditioning so we were most uncomfortable. The pool allowed great relief from the sweltering heat! The rooms were very dated but all and all the bed were comfortable and the towels were fluffy!
Stayed 2 nights in Aug 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
True to pictures, nothing luxury but nice

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, room comfort
Good pools.
Fantastic pools and spa area. Wonderfully friendly staff. Extremely expensive overall. We had the last room and paid a fortune for it!! Do book parking before you get there as it was full on our arrival and there is no where to park in the resort when it is busy.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

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