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Garden & City Cauterets Balneo

3.0 star property
Residence with a full-service spa, a quick walk to Cirque du Lys Gondola

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Photo gallery for Garden & City Cauterets Balneo

Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Apartment for 10 people | Private kitchen
Studio for 2 | 1 bedroom, free WiFi, bed sheets
Studio for 4 | 1 bedroom, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Pool
  • Pet-friendly
The current price is £80
includes taxes & fees
7 Jul - 8 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Apartment for 10 people

Apartment for 10 people | Living room | Flat-screen TV, table football

Apartment for 10 people

Highlights

Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
3 bedrooms
Private bathroom
Microwave
  • 753 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 10
  • 1 Double Bed, 2 Single Beds, 1 Single Bunk Bed and 2 Double Sofa Beds

View all photos for Studio for 2

1 bedroom, free WiFi, bed sheets

Studio for 2

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 205 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Double Room

Single Double Room | 1 bedroom, free WiFi, bed sheets

Single Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 205 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, free WiFi, bed sheets

Superior Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Espresso maker
Coffee/tea maker
Daily housekeeping
  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio for 4

Studio for 4 | 1 bedroom, free WiFi, bed sheets

Studio for 4

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for 2 communicating studios for 8 people

Private kitchen

2 communicating studios for 8 people

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 2 Single Bunk Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio for 2

Studio for 2 | 1 bedroom, free WiFi, bed sheets

Studio for 2

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 205 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Duplex, 1 Bedroom (For 6)

Comfort Duplex, 1 Bedroom (For 6) | Living area | Flat-screen TV, table football

Comfort Duplex, 1 Bedroom (For 6)

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Apartment for 10 people

Apartment for 10 people | Living area | Flat-screen TV, table football

Apartment for 10 people

Highlights

Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
4 bedrooms
Private bathroom
Microwave
  • 753 sq ft
  • 4 bedrooms
  • 1 bathroom
  • Sleeps 10
  • 2 Double Beds, 2 Single Bunk Beds and 1 Double Sofa Bed
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About the area

Map
11 avenue du General Leclerc, Cauterets, Hautes-Pyrenees, 65110

What's nearby

  • Cauterets Baths - 3 min walk - 0.2 miles
  • Cirque du Lys Gondola - 5 min walk - 0.3 miles
  • Pyrénées National Park - 2 min drive - 1.6 miles
  • Lac de Gaube - 8 min drive - 4.1 miles
  • Pont d'Espagne - 12 min drive - 4.3 miles

Getting around

  • Lourdes Station - 27 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 50 min drive

Restaurants

  • ‪Le Bistrot du Boulevard - ‬3 min walk
  • ‪L'Abri du Benques - ‬3 min drive
  • ‪Royalty - ‬4 min walk
  • ‪Sarl le Refuge de la Cascade - ‬3 min drive
  • ‪Le braséro - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Garden & City Cauterets Balneo

Residence with a full-service spa, a quick walk to Cirque du Lys Gondola
This smoke-free residence features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Garden & City Cauterets Balneo offers 136 accommodations. Flat-screen televisions are featured in guestrooms. This Cauterets residence provides complimentary wireless Internet access.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the residence's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, French, Spanish

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Property amenities

Ski

  • Close to skiing
  • Ski passes
  • Ski shuttle nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Pool loungers
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Turkish bath

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • Street parking available
  • Ski shuttle nearby

Family friendly

  • Playground

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Meeting room

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 12 per pet per day (maximum EUR 54 per stay)
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Foosball table
  • Gym
  • Ski passes
  • Ski storage
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 136 units
  • 2 buildings
  • 6 floors
  • Banquet hall
  • Bicycle rentals

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 16 December:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day (maximum EUR 54 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 14 for children
  • Pet fee: EUR 12 per pet, per day (maximum EUR54 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 15 June to 01 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Odalys Hotel-Residence Aladin
Odalys Hotel-Residence Aladin Cauterets
Odalys Hotel-Residence Aladin House
Odalys Hotel-Residence Aladin House Cauterets
Odalys Hotel Residence Aladin
Odalys Hotel Residence Aladin
Garden & City Cauterets Balneo Residence
Garden & City Cauterets Balneo Cauterets
Garden & City Cauterets Balneo Residence Cauterets

Frequently asked questions

Does Garden & City Cauterets Balneo have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Garden & City Cauterets Balneo?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Garden & City Cauterets Balneo on 7 Jul 2025 start from £80.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garden & City Cauterets Balneo pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much is parking at Garden & City Cauterets Balneo?

There is free parking nearby.

What time is check-in at Garden & City Cauterets Balneo?

Check-in start time: 4:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garden & City Cauterets Balneo?

Checkout is at 10 AM. Late checkout is available for EUR 30 (subject to availability).

Where is Garden & City Cauterets Balneo located?

Situated near a boardwalk, this spa residence is 0.2 mi (0.3 km) from Cirque du Lys Gondola and 1.7 mi (2.8 km) from Pyrénées National Park. Pont d'Espagne and Lac de Gaube are also within 6 mi (10 km).

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Garden & City Cauterets Balneo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 80 out of 229 reviews
Rating 8 - Good. 94 out of 229 reviews
Rating 6 - Okay. 35 out of 229 reviews
Rating 4 - Poor. 18 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great, clean and functional accommodation. Especially liked the outdoor pool & the fact you are right in the centre of the town.
Stayed 1 night in Aug 2024

10/10

Nice central place in Cauterets. Only problem is the parking situation if you didn’t reserve in advance.
Stayed 3 nights in Feb 2024

10/10

Stayed 2 nights in Mar 2025

10/10

Stayed 5 nights in Feb 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Feb 2025

8/10

Bel Hôtel très bien situé, agréable avec un bon restaurant
Stayed 6 nights in Jan 2025

6/10

Nous avons apprécié d'avoir tous les commerces sous la main, loueur de ski, boulangerie en face de l'hôtel. Idéalement situé pour accéder aux telecabines et aux agences de guide de montagne. Le restaurant interne à l'hôtel est tout a fait convenable. Un espace bar, avec des jeux de sociétés a disposition. L'espace piscine, sauna, hammam est ideal pour se détendre apres une journée de ski. Cela manque de revues ou journaux a disposition. Et le petit déjeuner devrait afficher un prix plus raisonnable. C'est excessif rapport qualite-prix.
Stayed 3 nights in Feb 2025

4/10

6 nuits, 3 nuits blanches.... samedi à notre arrivée et malgré nos inquiétudes transmises à l acceuil dès 17h... comme prévu un groupe de jeunes toute la nuit dans le couloir, music, portes qui claquent et vacarme jusque 5h du matin. Mardi soir, soirée Techno au bar.... pour le plus grand plaisir des Ravers du coin et pas pour les clients de l'hotel... music et bruits sur la terrasse du bar de 22h à 3h du matin... Jeudi... une petite soirée improvisée dans l'hôtel jusque 4h30 du matin.... Dommage, les chambres sont correctes, le Spa très bien, le retaurant toujours aussi bien même si le prix du petit dej à 19€ est excessif... Nous comprenons que vous avez besoin de remplir l'établissement mais pas à n'importe quel prix! L'hotel par definition est un endroit avant tout de repos nocturne. Impossible de donner un meilleur avis malgré les bons côtés de l établissement. La réception de groupes non maîtrisés par la direction de l'hôtel, le choix des soirées peuvent rendre les situations ingérables même pour vos propres équipes.... sans compter votre responsabilité engagée en cas de débordement avec l'alcool et la cigarette qui pourrait tendre à une situation catastrophique. Poir les clients traditionnels qui attendent avec impatience leur semaine de vacances pour se ressourcer en famille, vous n'êtes pas forcément au bon endroit... Encore une fois, dommage car le sentiment de départ est plutôt positif.
Stayed 6 nights in Jan 2025

10/10

Stayed 2 nights in Jan 2025

8/10

Boa localização, boa estrutura
Stayed 2 nights in Jan 2025

6/10

Stayed 4 nights in Dec 2024

10/10

Stayed 1 night in Jan 2025

8/10

Stayed 2 nights in Jan 2025

8/10

Stayed 4 nights in Jan 2025

8/10

Nous avons passé un bon séjour au Garden & city de Cauterets. Personnel très accueillant. Chambre propre. Un petit bémol sur les dimensions de la chambre (je n'ai pas vraiment "vu" les 19 m2) et du lit de 140. .
Stayed 3 nights in Jan 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Très correct, bien situé, bon accueil. Je recommande.
Stayed 4 nights in Jan 2025

10/10

Excelente ubicación, el mayor problema es encontrar estacionamiento en la zona pues en esta temporada esta totalmente lleno cauterets
Stayed 3 nights in Dec 2024

10/10

Stayed 3 nights in Dec 2024

10/10

Stayed 2 nights in Oct 2024

10/10

Stayed 3 nights in Oct 2024

10/10

Stayed 1 night in Aug 2024

6/10

Stayed 1 night in Aug 2024