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Reviews of Motel 6 Carson City, NV

2 out of 5
Motel 6 Carson City, NV
2749 S. Carson Street, Carson City, NV

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 166 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 88 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms need to be renovated.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place around for the price! great staff
Stayed 2 nights in Apr 2024

8/10 Good

Richard

Disliked: Property conditions & facilities
Many, many deep and big potholes in the whole parking lot!
Stayed 1 night in Apr 2024

2/10 Terrible

ESTUARDO

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph J., Carson City

Liked: Cleanliness, staff & service, property conditions & facilities
🤘
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Joseph,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and shower was hot. Bed was comfortable and fridge was cold. You can park right out front of your room. It's not the Ritz-Carlton but for a night's sleep it worked great.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Max,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and very great service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Natasha, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

6/10 Okay

Shera

Liked: Cleanliness, staff & service
This is just base on my experience for this visit. I appreciate the fact they ask if I prefer up or downstairs. Staff are attentive. No issues with staff services. Seems professional. Our room and I believe our section is non-smoking. However, we did smell smoke, probably seeping from the vents the next day early in the morning.. I do feel safe, room seems decent. I don’t have any complaints for the most part. It is pretty quiet what I consider renting there again next time I’m in the area yes.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Spades

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n quiet
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Erick

Stayed 1 night in Mar 2024

6/10 Okay

Kendall, Morro Bay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Uncomfortable bed! Room could be cleaner, appliances could be updated. Staff very pleasant!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Kendall,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Kristin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here with my dog to get away from Reno for a day, walked a bit and found a trail up one of the hills to get a gorgeous view of the city. Rooms are clean and well maintained, I really enjoy the shower style. Front desk was awesome. Property wasn’t loud minus some people’s vehical preferences, felt safe and had plenty of shops within walking distance. TV was a decent smart TV, had YouTube and stuff you can log into. I like motel 6, and I’ve really had no issues with them even with the locations in Reno.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

2/10 Terrible

Jenniffer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very thin walls, so loud, limited discount options, room stunk
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Jeniffer,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Yingjie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The soundproofing of the room was poor, the microwave and refrigerator were broken, and the TV was unusable.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Yingjie,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Maksym

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Maksym,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Jeffery, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean & bed comfy, Staff was friendly & quick. Room only cleaned on request. Parking lot full of deep potholes. Overall stay was good and I would stay here again.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Jeffery, Spring

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and bed was comfy. Good Wifi. Staff was friendly & efficient but room was not serviced unless I asked for it. Parking lot in rough shape. Good stay though and I would gladly stay again
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Jeffery,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

8/10 Good

Jeffery, Spring

Liked: Cleanliness, amenities
Room was super clean and in good condition. Bed was comfy and good Wifi. Parking lot in terrible condition. Room not serviced daily. Staff. Was friendly and overall stay was good. Would stay here again.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Lauren Joy

Liked: Staff & service
You get what you pay for… if you just need a night or two it’s double.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Kewei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Kewei,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean floors
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi Angelica,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Zaira

Travelled with partner
I booked a deluxe room, 2 double beds, non smoking, refrigerator & microwave. As soon we unlocked the door, it reeked of cigarette.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Zaira, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Patrick L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus Motel 6 is better than some of the more expensive places in the area. Microwave and refrigerator included. That can't be said of other places that i paid more for in the area.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hey Patrick, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

8/10 Good

Viacheslav

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and clean
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Dustin

Stayed 3 nights in Jan 2024

4/10 Poor

Jose

The shower very small, no room service, the parking area was terrible whit holes everywhere
Stayed 4 nights in Dec 2023
Response from Nancy Y. on 16 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Chanthong

Stayed 4 nights in Dec 2023

4/10 Poor

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Well cleaned room
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet place
A place you can always take your pets Very grateful
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi HayleyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Phuong Thao

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good price and good location
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Phuong,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Lynne, Carson City

Liked: Cleanliness, staff & service
Desk staff and GM were always helpful.
Stayed 3 nights in Dec 2023

2/10 Terrible

Zheng-Hang

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Okay, but not highly recommended
The room is okay, just a couple of things we think doesn’t meet our expectations: 1. No hair dryer 2. No shampoo 3. No cup to drink water or coffee
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Zheng-Hang,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated
We chose this hotel over others in the area because it has better rating (7.4). After my say, I will give it a 2. Check-in process took too long. Hotel requires IDs for all guests. Huge potholes in the parking lot everywhere. No shampoo in the room. Terrible wi-fi. Room smells,
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Virginia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

singh

Travelled with family and small children
Liked: Staff & service
Need little bit more cleaning in the rooms otherwise just for 1 night its not bad.
Stayed 1 night in Dec 2023
Response from Lilith on 8 Jan 2024
Hi Singh,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 Okay

Christy

Disliked: Cleanliness, amenities, property conditions & facilities
Door handle was broke on the outside door. I received the back outside corner room. didn't feel very safe with the people in the room beside me and above me
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Christy,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 Excellent

Audomar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Ok place to stay. In-room microwave and frig was nice. The room was next to the stairs and the metal stairs banged against the wall. More towel bars/holders in bathroom Why don’t they provide shampoo & conditioner? I’d be willing to pay $1 more.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 2 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
There are huge pot holes right at the entrance that need to be filled in otherwise it was a nice stay.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi SandraThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Joseph J., Carson City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph J., Carson City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Colleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023