Search Hotels Near Carribbean Cinemas Fine Arts Popular, San Juan

"Clean it is walking dosta"

"Amazing"

"Nice,clean,pricy, and just hoped it had more kids entertainment "

"Two days in a row we did not get any towels m. Our room was clean but literally zero towels. We called and it took an hour the first time and the second time took more than 2 hours, several calls , and 2 front desk visits. With two small kids in wet bathing suits including myself we could not make our dinner reservations without being able to take showers. Room smelled moldy and staff was not friendly at all. "

"This hotel was very nice, very clean and the staff was great. The only thing I didn't like is that they had no microwave. And the hotel at all, I'm not in the rooms or Nowhere else on the resort."

"The Royal Sonesta is the to go to hotel for us. It is perfectly situated that you can go for a walk and find stores. The staff is friendly and accommodating especially at the buffet and lobby entrance. Rooms are clean and bed comfortable."

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"Not in tourist area it served my purpose I would stay again comfortable and clean "

"We would never stay here again, there was cockroaches in our room. I wanted a refund but they wouldn't give me one, did give me a better room. The first room had toilet paper stuffed in the bottom of the window to try to block a gap. There was a cracked bulge below the window in the wall. The new room had a hole in the ceiling panel. The inside of the elevator had something spilled down the length of the door. The virtual greeter system was weird, there was a person right there to help us...we needed washclothes and hand towels no instructions on how to call on the phone to the front desk, tried dialing 0, got the virtual greeter who couldn't keep us so had to go to the front desk to ask. No shelf in the shower.. The street parking sucked, not enough room. Dixie size cups for the tea and the coffee. Rooms small, overpriced rooms.Only good parts of the stay were the tea offered, locks on doors, lobby and outside area."