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"This is an absolutely beautiful hotel with stunning views over Lake Windermere. Add in the lovely staff and the amazing food in Mizumi and you will struggle to find a better hotel anywhere in the UK. We will definitely be back. "

"We had an excellent overnight stopover with family and or dog. Staff were very courteous and dog friendly. Good breakfast. Great value. "

"Wonderful views"

"Lovely view's "

"Such a lovely stay. Lovely welcome and friendly receptionist very helpful and nothing was too much trouble. Enjoyed the pool & spa area, didn’t get to the gym but it looked good with a great view. Would highly recommend. "

"We loved the way the property- an old tannery- had been converted into a hotel with a lot of unique properties. Unfortunately, it had some challenges for disabled people: going up and down stairs, for example. They had a little chair lift in two places, but the wheelchair had to be carried manually up and down stairs. There was great difficulty for going from our ground floor room to breakfast on 2nd floor. They offered to accommodate by bringing breakfast down to us in the bar area of ground floor, and helping us with the stairs in several ways, but it was still challenging. The rooms were nice and clean and comfortably large, but there was no A/C, and no microwave or fridge, and little space for unpacking clothes. We had a wonderful view out over the river from our room. The bar or dining room, "The Tannery", had a nice selection of options for evening meals, which we used a couple of times, but they seemed to be out of the things that we would have enjoyed most. We loved the ancient feeling of the city, including a beautiful cathedral and an enchanting old castle."

"the hotel is absolutely first class, superb food in the Hemrock restaurant, and service outstanding. Well done"

"Really nice hotel."

"Hotel is under modernisation, our room was comfortable and had excellent views and the changes made to the hotel reception are so much better "