Ratings based on 451 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from swansea

One night stay

Posted 06-Feb-2016
Pros: Couldn't fault anything about this hotel liked everything.
Cons: The look from outside could be improved
Location: Very central to most bars, restaurants and only a short walk from the motor point areana.
The hotel was very central to all bars and restaurants yet the hotel was quiet and peaceful. The rooms were modern clean and the staff were very pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield.

Great Central Location.

Posted 01-Feb-2016
Pros: Reception. Staff. Beds. Shower. Room.
Cons: Room not near noisy Nightlife.
Location: Central Location. Near Bars. Restaurants & Shopping.
Check in Quick. Friendly & Attentive Staff. Like the idea, of Going up a Floor to Reception. Had a third Floor Room. Loved it. Very Comfortable. Amazing Restful Sleep. Minor Problems. Room was facing Nightlife outside. Cardiff gets very Lively at Night. Small Problem with Toilet Flush. Did not take away from Good Stay. Bar looked good. Had Full schedule. So no time to try it. Would use hotel again, for Sure.
5 out of 5
Recommended
for Everyone
by A verified traveller from Waterloo, Canada

Great location and staff

Posted 01-Feb-2016
Cons: Sound-proofing.
I just got back from spending 8 days at the Royal Hotel. The location was ideal for my first visit to Cardiff. There's lots to do in terms of sight-seeing, nightlife and dining, all within walking distance. The rooms are nicer and more modern than you'd expect from looking at the façade of the hotel. But the best thing about the Royal was the staff! I came home to Canada with nothing but love for the Welsh! I can't say enough good things about Ashley and Agnes (the latvian girl) who were always so helpful and friendly (during my stay I locked myself out of the room one night, locked the safe by accident on another, kept struggling to charge my phone until Agnes noticed I had no idea about UK safety on/off switches...which made for a great laugh! and a good story to tell my friends). Beware the noise of late-night revellers, though! I am not a light sleeper and they woke me up a few times. All things considered, I would recommend this hotel if you're looking for a good time in Cardiff.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cardiff

bon hôtel

Posted 30-Jan-2016
Pros: Dans le centre ville
Cons: Propreté de la chambre
Location: Centre ville, beaucoup de magasins, restaurants
Proche du centre ville. Chambre bien, salle de bain avec baignoire, télévision et wifi dans la chambre
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington D.C.

Right in downtown Cardiff

Posted 29-Jan-2016
Close to Cardiff Castle, right among shops and restaurants. Great location with a very tidy room.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 25-Jan-2016
A reasonably priced hotel in the heart of Cardiff's shopping arcade district. Plenty to see and do in the immediate surrounding area. The hotel is within walking distance of the central rail station and the Castle. The room at the hotel was fine for our one-night stay. However, the sounds of pipes clanging and water running through the walls kept us awake for the majority of the evening. We made the most of this by going out again - late at night - to Dorothy's for fish.
4 out of 5
Recommended
for Everyone
by A verified traveller from bristol

Weekend break

Posted 16-Jan-2016
Cons: Thought thr breakfast was a bit expensive
A realy nice hotel right in thr heart of Cardiff surrounded by shops bars restaurants perfect position
5 out of 5
Recommended
for Everyone
by A verified traveller

駅近で快適なホテル

Posted 21-Dec-2015
セントラル駅から徒歩5分弱で,シティセンターも目の前。カーディフベイやその他近郊へ向かうバス停も近い。 泊まった部屋は,通常のものよりワンランク上だったこともあり,とても広く,清潔で,1泊ごとにワイン1本が用意されるなど,アメニティも充実していた(イギリスのホテルは10か所以上泊まっているが,初めて歯ブラシが用意されていた。)。 スタッフもとても良い人たちで,列車のEチケットを持参し忘れたため,印刷してくれないかと頼んだところ,印刷してくれたり,チェックイン前も後も,無料で荷物預かりをしてくれた。 なお,冷蔵庫はない。
4 out of 5
Recommended
for Everyone
by A verified traveller from Thorold ontario Canada

Excellent location to everything downtown

Posted 02-Dec-2015
Pros: great location,
Location: shopping, pubs, tourists stuff
Excellent, great staff, very clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveller

Royal hotel cardiff

Posted 02-Dec-2015
Lovely hotel, perfect location for any trip to the city centre staff were helpful, room was clean, comfortable and stylish, will definitely return to this hotel.