Ratings based on 1,469 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Across the road from John Lewis

Posted 23-May-2017
Pros: It provided all the things I need when staying in a hotel. Pleasant very clean room, well marked fire escape, good breakfast.
Cons: I was happy with things as they were.
Location: Absolutely central with shops just one minute away. Minutes from the station with trains to the bay every few minutes.
The hotel was perfect for my needs. Not far from queen street station with very frequent trains to the bay.
Comment from Hotel Management
24-May-2017 by Sameer , Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

great family holiday

Posted 13-May-2017
Pros: close to rail,and major sites
Location: close to shopping, Cardiff castle, and boat transport to bay
friendly staff,multiple rooms booked together on same floor was nice,check in was fast
Comment from Hotel Management
24-May-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-May-2017
Just passing through 1 night stay. Restaurant food and staff excellent.
Comment from Hotel Management
24-May-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller from West Bromwich

Great city centre hotel

Posted 04-May-2017
Pros: Beds are really comfortable but could do with a second pillow. Location is superb for Cardiff city centre and is right next to the St David's Centre.
Cons: Parking is the only limiting factor about this hotel
Location: City centre shops are right next door. Cardiff Bay is only a £5.00 taxi ride away ( didn't want to risk the car park a second time once I was in).
An overnight stay whilst in Wales for a family funeral. The hotel is having a few renovations but overall a great experience. Parking is however a challenge with limited spaces which are very small for a large car.
Comment from Hotel Management
24-May-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
2 out of 5
by A verified traveller from Hertfordshire

Great location, but not 4 star!

Posted 03-May-2017
Pros: Location
Cons: Cleanliness and modernised
Location: Great location to shops and restaurants and a few minutes drive to the bay
Easy to find, great location, easy check in experience. Room was a good size but very dated and most certainly not clean. Hairs on pillows (in 2 of 3 rooms that we booked) and carpets filthy. Bathroom was clean and nice but the room overall lacked cleanliness, freshness and was not in keeping with the Radisson Blu group.
Comment from Hotel Management
10-May-2017 by Customer Care, Hotel Management
Dear Laura, Thank you for your review. We are glad you liked the location and service you received during your stay. We apologize you were disappointed with the cleanliness and condition of your rooms. We appreciate your comments and will use your feedback to ensure all guest rooms are up to Radisson Blu standards.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lancaster

Comfortable, convenient Cardiff hotel

Posted 27-Apr-2017
Pros: The location, the staff, the general relaxed but efficient atmosphere.
Cons: -
Location: Walking distance to the Bay which has numerous attractions, shops, cycles to hire, numerous cafes and bars, even a shop just selling Welsh cakes.
This hotel is very efficient and the staff are charming and helpful. The reception is very welcoming and nothing is too much trouble. The room was clean and comfortable and quiet. Breakfast was excellent.
Comment from Hotel Management
24-May-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Good Location

Posted 25-Apr-2017
Ideal location. In town centre, close to train station. Small car park available if driving. Large rooms, lovely staff in reception and bar. A hotel we would return to and recommend to friends.
Comment from Hotel Management
24-May-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller from Leicester

Great Location; Great Staff - Rooms...

Posted 24-Apr-2017
Pros: Location; ease of check-in; staff;
Cons: Rooms do need some updating; pricing of car park should be considered - NCP car parks locally are significantly cheaper and within two minutes walk;
Location: Very central - excellent access to town - Cardiff Bay - five minute taxi ride
Excellent and attentive staff; great location; met up with some old friends for a weekend in Cardiff; staff managed to get us all rooms on same floor - rooms were of a good size and bathrooms had been recently renovated; unfortunately although the room was very clean - the décor was a little dated. There are signs up saying the hotel is being renovated so perhaps the room was on the list 'to be done'. Cannot fault any of the staff who were all polite, efficient and really welcoming (including the bar and food staff)
Comment from Hotel Management
24-May-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
3 out of 5
by A verified traveller from kuwait

Nice hotel in downtown Cardiff.

Posted 10-Apr-2017
Location excellent,very nutritious and healthy breakfast,my only distraction was car park charges were exaggerated.
Comment from Hotel Management
24-May-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2017
Excellent location and helpful staff. Would highly recommend this hotel to anybody wishing to stay in the city.