Ratings based on 1,531 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from swansea

Enjoyed

Posted 14-Jan-2018
Very pleasing hotel, got an earlier check in as room was ready and a late check out of 12pm is standard. Couldn’t say a bad thing
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Nice hotel great locaction

Posted 12-Jan-2018
Stayed as a couple on Saturday night as a birthday treat . Had a lovely birthday tray delivered to my room which was a nice touch .Short walk from train station and in city centre. Upgraded on arrival to business class so enjoyed a top floor room and a free bar from six until eight and a buffet breakfast. Staff very friendly and helpfull. view was amazing and a comfortable bed. Enjoyable stay would return.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jan-2018
It was very cold when we got into our room and couldnt get it warm even after we rung reception
Comment from Hotel Management
09-Jan-2018 by Sameer, Hotel Management
Dear Valued Guest, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologise for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Sameer Gangoli, Front Office Manager,Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller from monmouth

All needed for shopping visit within reach outside

Posted 08-Jan-2018
From reception helpful and happy staff to the helpful and kind waiter who brought coffee and a smile to our morning breakfast experience every thing was just right and the stay was a pleasurable experience and hope to come visit again
Comment from Hotel Management
09-Jan-2018 by Sameer, Hotel Management
Dear Martie, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller from melbourne Australia

Very helpful

Posted 13-Dec-2017
We were able to check in early. Lovely big bed and room. Pillows a bit hard but everything else perfect
Comment from Hotel Management
15-Dec-2017 by Sameer, Hotel Management
Dear Terri, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller

Concert

Posted 11-Dec-2017
Very close to Motorpoint arena where we were going to concert , clean and comfortable. Parking expensive though had to park opposite at John Lewis !
Comment from Hotel Management
15-Dec-2017 by Sameer, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
3 out of 5
by A verified traveller from London

Good location, but overpriced

Posted 27-Nov-2017
Pros: Location, friendly staff
Cons: Maybe some biscuits with the tea and coffee??
Friendly staff and a nice bar, but the high cost per night getting a room where we could hear the trains was not ideal.View over railway tracks and scaffolding
Comment from Hotel Management
28-Nov-2017 by Sameer Gangoli, Hotel Management
Dear SJ, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Sameer Gangoli, Front Office Manager,Radisson Blu Cardiff
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel ok

Posted 24-Nov-2017
Really good breakfast, Hotel was ok, room ok, no hot water in morning when tried to shower
4 out of 5
Recommended
for Everyone
by A verified traveller from seattle

Great location

Posted 22-Nov-2017
Modern hotel. Very clean and comfortable. There was some construction being done during the day and some loud noise attributed to that. Always done by late afternoon.
Comment from Hotel Management
24-Nov-2017 by Sameer Gangoli, Hotel Management
Dear Joe, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
3 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel great location

Posted 22-Nov-2017
On the whole very pleasing would of preferred not to have a disabled room as I had booked well in advance. Bed was very comfortable.
Comment from Hotel Management
22-Nov-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff