Ratings based on 1,283 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 09-Aug-2016
Stayed here for one night on business. The hotel is great and have stayed here previously. Great location, friendly and accommodating staff.
3out of 5
by A verified traveller

Close to Station and shopping

Posted 06-Aug-2016
Pros: Proximity to where we wanted to be
Cons: Tired furniture and not very clean carpeting on the luggage rack.
Location: Shops, transport and food.
Nothing special about this hotel other than the bed was comfortable. Refurbishing means that this review will be out of date in days but the hotel is within walking distance of the station and city shopping area of Cardiff. Staff are very helpful and multi-lingual. Be aware that Cardiff buses are exact fare only so if you have large denomination notes get them changed before heading to Cardiff Bay or any other destination.
4out of 5
by A verified traveller

A comfortable hotel located at city center

Posted 30-Jul-2016
Pros: Clean and tidy room and toilet with reasonale size
Cons: The speed of the elevator is slow. Long waiting time especially when one is out of service
Location: Cardiff castle
Right at the city center. Easy access to carparks and restaurants. The Cardiff castle and a big park is within walking distance. The check-in and check-out is efficient. The buffet breakfast is quite good which serves freshly squeezed orange juice and reasonale variety of food.
3out of 5
by A verified traveller

Nice hotel. Close to the city centre.

Posted 24-Jul-2016
Pros: The lobby was nice. The staff was nice. The bar and restaurant was nice.
Cons: I think they're in the process of remodeling. It had a funky smell in the hallways. I think it could be from the water perhaps? Air freshers maybe?
Location: Great location. Really close to many restaurants and shopping.
The Radisson Blu needs to update their hotels. The stay was comfortable and manageable. The room was big enough but needed to have two queen size beds in it. I am not use to this single bed stuff. The view from our room was of another building that looked run down and in transition.
4out of 5
by A verified traveller from Esbo

Posted 18-Jul-2016
Pros: Sijainti oli hyvä
Location: Ostosmahdollisuudet lähellä
Vastaanoton henkilökunta oli ystävällinen ja auttava
4out of 5
by A verified traveller

Posted 17-Jul-2016
Hotel was kept in a good condition and is located in an ideal location as its close to the main city centre and shopping areas.
4out of 5
by A verified traveller from surrey

Town centre hotel

Posted 16-Jul-2016
Pros: Breakfast !
Cons: Only one lift in use at the time which made it a long affair if needing to go to and from your room
Great hotel . Staff were lovely . We were mistaken with breakfast time and went down for 6 am - we weren't turned away and were allowed to have a seat , tea etc until the cooked breakfast arrived . Fantastic breakfast - one of the best !
5out of 5
by A verified traveller from San Francisco, CA, USA

Wonderful Experience

Posted 15-Jul-2016
We, a family of four, booked junior suite, had wonderful stay. Nice staff, comfortable and spacious room, very good breakfast, free movies for VIPs, very good location, good service for booking taxi etc. Wonderful stay!
4out of 5
by A verified traveller from Pompey

Would definitely stay here again

Posted 11-Jul-2016
Pros: The location of this hotel is right near the city centre and perfect for shopping and all other attractions and venues.
Cons: The parking facility
Location: we stayed here twice for events at the Millenium /Principality stadium, but the hotel is great for hopping too.
I stayed at this hotel in July 2015 and was extremely pleased with the service and facilities, as well as the room we had. Based on this, we decided to stay here again in July 2016. One of the customer service staff was not as friendly as the rest, and unfortunately, we had to deal with her twice, however, the rest were lovely. The room was very clean and the bed was lovely and comfortable if you like soft beds. The problem we had, besides the toilet seat being loose, was the horrendous noise from the water system. When using the water from the sink taps or the shower the whole system made a noise. It wasn't only in our room that this happened, as we could hear it from other rooms too. It wasn't enough to make us complain but it was annoying. The only downside to this hotel is the car park. Luckily, we have found parking spots in the car park on both occasions we have used this hotel but the spaces are quite tight to get in and out of especially when the turning circle of your car is not great.
2out of 5
by A verified traveller from california

Worst nights sleep

Posted 11-Jul-2016
Pros: The staff, location.
There was what sounded like a rave party going on downstairs with loud music. Very small bed, not worth a 3rd of what I paid.
Comment from Hotel Management
15-Jul-2016 by Customer Care, Hotel Management
Dear Paul, Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize noise from an event in the hotel disrupted your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.