Ratings based on 1,364 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Gwynedd

Nice hotel central location

Posted 28-Nov-2016
Pros: Location
Check in receptionist helpful and friendly, central location.
4out of 5
by A verified traveller from vordingborg

Placering lige i centrum.

Posted 25-Nov-2016
Pros: Beliggenhed
For lidt lys på værelset. Vandtryk minimeret i bruser og håndvask. Irriterende forsøg på besparelse. Meget støjende hotel.
5out of 5
by A verified traveller from Glos

Great hotel

Posted 24-Nov-2016
We stayed in junior suite on 20th floor with amazing views and lovely room. Bed was v comfortable. Breakfast was nice with quality ingredients. Very convenient for centre and bay.
5out of 5
by A verified traveller from Lancashire

Convenient location

Posted 23-Nov-2016
Right opposite John Lewis and very close to station and arena . Large comfortable room
5out of 5
by A verified traveller from cornwall

Fabulous room, service and view great.

Posted 15-Nov-2016
Pros: Friendly, helpful staff, great location for the city centre.
Cons: Coffee at breakfast was pretty poor which was a shame as the breakfast was very good.
Location: Right opposite John Lewis in the city centre.
5out of 5
by A verified traveller

Posted 14-Nov-2016
Nothing was too much trouble. It was our anniversary and the hotel put a little treat in the room when we returned after our meal which was very sweet.
3out of 5
by A verified traveller from Hong Kong

No Bottle water & Tooth Brush in the room provided

Posted 10-Nov-2016
Room space is big. Breakfast is good. But, No bottle water provided in the room. No toothbrush or tooth paste provided in the toilet. As a 4 star hotel they said, it is ridiculous. Because room rate is not cheap.
4out of 5
by A verified traveller from wales

Posted 06-Nov-2016
Location: excellent location for the motorpoint across the road Millenium stadium 3min walk
the wife has mobility issues so we asked for a disabled friendly room no problem.the room had a walk in shower and the bathroom was a wetroom the only gripe i had with the hotel was the building works going on around the place.
5out of 5
by A verified traveller from Bristol

Central to everything

Posted 06-Nov-2016
Location: 2 minutes walk from St David's shopping centre and the Motorpoint arena, made my stay especially easy, 5 minutes from train station.
Friendly and efficient staff, breakfast was superb, room was more than adequate.
4out of 5
by A verified traveller from Canada

Excellent, except for....

Posted 01-Nov-2016
Having a television installed in our room, after we had been given our room key. Clearly some communication improvements required between the front desk and those installing the new televisions. Aside from this, no issues, newly renovated rooms were lovely and the location by the train station was ideal.