Ratings based on 1,552 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 15-Sep-2017
A walking distance from the train station and downtown. Perfect for business. Only negative is old furniture, excluding the bed. Great food. Nice helpful staff. Gret price.
Comment from Hotel Management
19-Sep-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
3 out of 5
by A verified traveller

Close to town centre but parking is a nightmare

Posted 15-Sep-2017
Pros: Staff were helpful and resolved the issues with the room
Cons: Checking by room service staff
Difficult finding parking space, had to use John Lewis' parking across the road. The room had several faults: 1) Front entrance light was not working 2) No tissue in the bathroom 3) A/C was not working
4 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Very nice large room close to bus and train

Posted 10-Sep-2017
Pros: The room size and location to the train station and bus services.
The hotel is about a five minute walk from the train stations. There is a bus stop just across the street that offers easy access to the waterfront. I got in a bit late so ordered room service and the pizza was rather large and tasty. The staff were kind and provided directions when asked. The room was very large with an incredible bed and bathroom.
3 out of 5
Recommended
for Everyone
by A verified traveller from Dubai, UAE

Good location but hotel could use an update.

Posted 04-Sep-2017
Loved Cardiff. Hotel was located in easy walking distance to most everything.
Comment from Hotel Management
06-Sep-2017 by Sameer Gangoli, Hotel Management
Dear Michelle, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Sameer Gangoli, Front Office Manager,Radisson Blu Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller from Kuwait

Nice hotel in the city center

Posted 04-Sep-2017
Pros: Location
The hotel condition and facilities are average. Breakfast is very good. Location is excellent. The room was really comfortable.
Comment from Hotel Management
06-Sep-2017 by Sameer Gangoli, Hotel Management
Dear Mohammed, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller from Leicestershire

Very central

Posted 23-Aug-2017
Close to shops, railway station and tourist landmarks. Very comfortable hotel with lovely staff.
Comment from Hotel Management
25-Aug-2017 by Sameer Gangoli, Hotel Management
Dear JC, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
3 out of 5
by A verified traveller from Reading

Its fine. Just didn't wow me!

Posted 17-Aug-2017
Pros: Large room.
Cons: The lift lobby looks like a service area
Location: Good central location
The room was large and comfortable but a bit bland, nothing special. The corridor smelled a bit stale. Everything was just OK.
Comment from Hotel Management
18-Aug-2017 by Sameer Gangoli, Hotel Management
Dear David, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Sameer Gangoli, Front Office Manager,Radisson Blu Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel close to town centre.

Posted 31-Jul-2017
Cons: On arrival booking was for twin bedded rooms. This had been ignored and/or not passed on. They did provide extra beds free of charge.
Good hotel, I use Radisson hotels all over Europe. Same high standard as I have come to expect. The only downside was the failure to reserve the rooms I had requested. I would recommend phoning to confirm the room type.
Comment from Hotel Management
02-Aug-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller from Nova Scotia

Posted 30-Jul-2017
Excellent reakfast. Close to shopping and walking distance to many attractions.
Comment from Hotel Management
30-Jul-2017 by Sameer Gangoli, Hotel Management
Dear Sharon, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
3 out of 5
Recommended
for Everyone
by A verified traveller from Coventry

OK hotel

Posted 29-Jul-2017
Everything okay except for the charge of £18 for the parking.
Comment from Hotel Management
30-Jul-2017 by Sameer Gangoli, Hotel Management
Dear RS, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Sameer Gangoli, Front Office Manager,Radisson Blu Cardiff