Ratings based on 1,261 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Nice hotel. Close to the city centre.

Posted 24-Jul-2016
Pros: The lobby was nice. The staff was nice. The bar and restaurant was nice.
Cons: I think they're in the process of remodeling. It had a funky smell in the hallways. I think it could be from the water perhaps? Air freshers maybe?
Location: Great location. Really close to many restaurants and shopping.
The Radisson Blu needs to update their hotels. The stay was comfortable and manageable. The room was big enough but needed to have two queen size beds in it. I am not use to this single bed stuff. The view from our room was of another building that looked run down and in transition.
4out of 5
by A verified traveller from Esbo

Posted 18-Jul-2016
Pros: Sijainti oli hyvä
Location: Ostosmahdollisuudet lähellä
Vastaanoton henkilökunta oli ystävällinen ja auttava
4out of 5
by A verified traveller

Posted 17-Jul-2016
Hotel was kept in a good condition and is located in an ideal location as its close to the main city centre and shopping areas.
4out of 5
by A verified traveller from surrey

Town centre hotel

Posted 16-Jul-2016
Pros: Breakfast !
Cons: Only one lift in use at the time which made it a long affair if needing to go to and from your room
Great hotel . Staff were lovely . We were mistaken with breakfast time and went down for 6 am - we weren't turned away and were allowed to have a seat , tea etc until the cooked breakfast arrived . Fantastic breakfast - one of the best !
5out of 5
by A verified traveller from San Francisco, CA, USA

Wonderful Experience

Posted 15-Jul-2016
We, a family of four, booked junior suite, had wonderful stay. Nice staff, comfortable and spacious room, very good breakfast, free movies for VIPs, very good location, good service for booking taxi etc. Wonderful stay!
4out of 5
by A verified traveller from Pompey

Would definitely stay here again

Posted 11-Jul-2016
Pros: The location of this hotel is right near the city centre and perfect for shopping and all other attractions and venues.
Cons: The parking facility
Location: we stayed here twice for events at the Millenium /Principality stadium, but the hotel is great for hopping too.
I stayed at this hotel in July 2015 and was extremely pleased with the service and facilities, as well as the room we had. Based on this, we decided to stay here again in July 2016. One of the customer service staff was not as friendly as the rest, and unfortunately, we had to deal with her twice, however, the rest were lovely. The room was very clean and the bed was lovely and comfortable if you like soft beds. The problem we had, besides the toilet seat being loose, was the horrendous noise from the water system. When using the water from the sink taps or the shower the whole system made a noise. It wasn't only in our room that this happened, as we could hear it from other rooms too. It wasn't enough to make us complain but it was annoying. The only downside to this hotel is the car park. Luckily, we have found parking spots in the car park on both occasions we have used this hotel but the spaces are quite tight to get in and out of especially when the turning circle of your car is not great.
2out of 5
by A verified traveller from california

Worst nights sleep

Posted 11-Jul-2016
Pros: The staff, location.
There was what sounded like a rave party going on downstairs with loud music. Very small bed, not worth a 3rd of what I paid.
Comment from Hotel Management
15-Jul-2016 by Customer Care, Hotel Management
Dear Paul, Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize noise from an event in the hotel disrupted your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
5out of 5
by A verified traveller from Cardiff

Quiet, efficient and central

Posted 04-Jul-2016
Pros: Location, staff, spacious room
Cons: Nothing I could see.
Location: Cafes, restaurants, The Millennium Stadium, shopping streets from designer to discount, Cardiff Bay.
Everything was smooth and professional. The room was large, clean and close to the train station plus the city centre. Staff helpful and efficient. Room well equipped but alarming noises from the plumbing. Overall, perfect for my needs.
2out of 5
by A verified traveller

Der Schein trügt...

Posted 29-Jun-2016
Pros: Personal
Cons: Sauberkeit, Aufzug, Ausstattung
Location: Im Zentrum
Sehr zentrales Hotel. Bei unserem dritten Besuch in Cardiff wollten wir mal nicht am Bay wohnen, wo die Hotels doch sehr abgenutzt sind und versprachen uns viel von den schönen Bildern des Radissons. Leider wurden wir hier enttäuscht. Das Hotel hat seinen Glanz schon vor langem verloren. Auf die 2 Aufzüge zu warten dauerte im Durchschnitt über 5 Minuten. Daher sahen wir dass das Treppenhaus ab dem 4 oder 5ten Stock nur noch Rohbau ist. Die Zimmer sind abgenutzt und schmuddelig, so auch das Bad. Vor unserem Fenster hatten wir ein Baugerüst (hier sind gerade Instandsetzungsarbeiten an der Fassade im Gange). Einzig die nette Dame am Empfang war sehr hilfsbereit. Leider werden wir aufgrund des doch hohen Preises und der schlechten Ausstattung dieses Hotel nicht mehr nehmen. Tiefgarage war sehr eng aber OK.
Comment from Hotel Management
05-Jul-2016 by ccare, Hotel Management
Sehr geehrter Mike, vielen Dank, dass Sie sich die Zeit genommen haben, ueber unser Hotel zu berichten. Es freut uns, dass Sie mit dem freundlichen Personal im Hotel zufrieden waren. Es tut uns leid zu hoeren, dass der Aufenthalt in unsem Hotel nicht Ihren Erwartungen entsprochen hat und es bei Ihrem Aufenthalt zu etlichen Problemen gekommen ist. Wir werden Ihr Anliegen untersuchen und an das Hotelmanagement weiterleiten. Kontaktieren Sie bitte unseren Kundendienst, wenn Sie Ihren Aufenthalt weiter besprechen moechten. Wir hoffen, dass Sie Radisson Hotels weiterhin eine Chance geben, damit wir Sie von unserer Qualitaet unserem Service ueberzeugen koennen.
4out of 5
by A verified traveller from liverpool

Nice central hotel

Posted 19-Jun-2016
Pros: Central for city centre
Cons: Improve bar menu
Location: Close to city centre and 25 minutes walk to bay area
Nice staff, comfortable rooms, very clean. Close to lots of shops and restaurants ,main railway station close by Rooms large and beds comfortable