Ratings based on 1,511 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from P

Perfect location for stadium and shopping centre

Posted 14-Jul-2017
Great hotel. Only criticism is no dressing table and chair to sit to dry hair etc in junior business suite I expected this at least most hotels have a dressing table of some sort
Comment from Hotel Management
14-Jul-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your feedback left on this website. We were really pleased that you enjoyed your stay. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Hotel, Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Close to town

Posted 13-Jul-2017
Location: Close to town lot of shopping
On arrival we were offered a disabled room which we hadn't booked,we said no and we were then offered the room type we had booked.we feel that this is because Expedia had paid for the room at a discount??? The room could have been cleaned to a higher standard,the loo set was broken an a floor tile in the bathroom had a crack in it.
Comment from Hotel Management
18-Jul-2017 by Sameer Gangoli, Hotel Management
Dear Sydney, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Sameer Gangoli, Front Office Manager,Radisson Blu Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller from Bristol England

weekend break

Posted 11-Jul-2017
nice central hotel, undergoing refurb but did not affect our stay. would recommend
Comment from Hotel Management
11-Jul-2017 by Sameer Gangoli, Hotel Management
Dear Val, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Walking distance from train

Posted 04-Jul-2017
Stayed for a night. Very nice room. Walking distance to train station. Bus for airport leaves right outside the hotel.
Comment from Hotel Management
05-Jul-2017 by Sameer , Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your stay. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jun-2017
Great hotel friendly and helpful staff Highly recommended
Comment from Hotel Management
02-Jul-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
4 out of 5
Recommended
for Families
by A verified traveller from Nottinghamshire

Cardiff Singer of World stay

Posted 26-Jun-2017
Location: Difficult access for disabled to St David,s Centre since this was a pedestrianized area close by but requiring disabled guests to cross busy roadway
Hotel worked perfectly in all respects save for our bedroom being overshadowed by external scaffolding and work platforms. This should have been highlighted on booking since one of the advantages of staying in a tower block is the view which from our room, was non existent. I would not have booked if I had known this
Comment from Hotel Management
05-Jul-2017 by Sameer , Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your stay. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Great hotel in a great location!

Posted 03-Jun-2017
Pros: The location was fantastic - walking distance to the shops, Cardiff Castle & the quays!
Location: Across the road from the main shopping district. Definitely worth the walk down to the Quays and the Doctor Who experience.
Fantastic hotel just steps away from Cardiff city centre. We had an 11th floor room with great views out over Cardiff. The room was really spacious, clean and comfortable. We were driving and I was weary of parking in the hotel car park however as we were arriving at the end of a bank holiday weekend, we had no problems getting a space and with a small hatchback had no problem fitting in.
Comment from Hotel Management
05-Jun-2017 by Sameer Gangoli, Hotel Management
Dear Kate, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller from Powys

Fantastic views over Cardiff city

Posted 27-May-2017
A very short stay, but would definitely return. Friendly & professional staff. Room was very clean, only thing missing was a plug socket by a mirror for my wife to use. Other than that aa great room, modern and comfortable with a fantastic view across Cardiff centre. Also a nice breakfast with a good variety of choice.
Comment from Hotel Management
05-Jun-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Front Office Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Across the road from John Lewis

Posted 23-May-2017
Pros: It provided all the things I need when staying in a hotel. Pleasant very clean room, well marked fire escape, good breakfast.
Cons: I was happy with things as they were.
Location: Absolutely central with shops just one minute away. Minutes from the station with trains to the bay every few minutes.
The hotel was perfect for my needs. Not far from queen street station with very frequent trains to the bay.
Comment from Hotel Management
24-May-2017 by Sameer , Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

great family holiday

Posted 13-May-2017
Pros: close to rail,and major sites
Location: close to shopping, Cardiff castle, and boat transport to bay
friendly staff,multiple rooms booked together on same floor was nice,check in was fast
Comment from Hotel Management
24-May-2017 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your great review left on this website. We were really pleased that you enjoyed your recent stay at our hotel. We have shared your feedback with the team and they are very happy to see that our efforts to please you and make your stay special was appreciated on this platform. Me and my team thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Sameer Gangoli Rooms Division Manager Radisson Blu Cardiff