Ratings based on 1,564 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller

Posted 21-May-2018
Carpets looking a bit worn out. Lick of paint wouldnt go a miss
Comment from Hotel Management
21-May-2018 by varun kulkarni, Hotel Management
Dear Valued Guest, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologise for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Varun Kulkarni, Reception Manager,Radisson Blu Cardiff
5 out of 5
by A verified traveller

Posted 21-May-2018
Comment from Hotel Management
21-May-2018 by varun kulkarni, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Varun Kulkarni, Reception Manager Radisson Blu Cardiff
4 out of 5
by A verified traveller

Posted 21-May-2018
Comment from Hotel Management
21-May-2018 by varun kulkarni, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Varun Kulkarni, Reception Manager Radisson Blu Cardiff
5 out of 5
by A verified traveller

Posted 20-May-2018
All very good. More staff a breakfast would have been better but no problem really.
Comment from Hotel Management
20-May-2018 by Varun, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Varun Kulkarni, Reception Manager Radisson Blu Cardiff
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. just off the Main Street.

Posted 16-May-2018
Staff very nice and helpful. Room comfortable and clean
Comment from Hotel Management
16-May-2018 by varun kulkarni, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Varun Kulkarni, Reception Manager Radisson Blu Cardiff
3 out of 5
by A verified traveller from London

Posted 15-May-2018
close to station. good breakfast.. wanted to upgrade us when we checked it but because it was a rehearsed patter couldn't understand what she said she said it so fast. extractor fan in bathroom wasn't working and the previous nights ice bucket and bottle were not cleared when the room was cleaned.
Comment from Hotel Management
15-May-2018 by Varun, Hotel Management
Dear Fred, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologise for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Varun Kulkarni, Reception Manager,Radisson Blu Cardiff
4 out of 5
by A verified traveller from Oxford

Tired

Posted 14-May-2018
The staff are exemplary, however, the room was tired and in a relatively poor state of repair which is a crashing shame. Just expected more when staying in a suite. Worn soft furnishings, broken table leg amongst the niggling issues we noted.
Comment from Hotel Management
14-May-2018 by Varun, Hotel Management
Dear Mark, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologise for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Varun Kulkarni, Reception Manager,Radisson Blu Cardiff
5 out of 5
by A verified traveller

Posted 08-May-2018
Comment from Hotel Management
08-May-2018 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Varun Kulkarni, Reception Manager Radisson Blu Cardiff
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near to motorpoint and shops

Posted 07-May-2018
Really lovely hotel. Although building works going on the exterior. Breakfast excellent and a great stay. Opposite John Lewis and near to music venues.
Comment from Hotel Management
08-May-2018 by Sameer Gangoli, Hotel Management
Dear Valued Guest, Thank you for your review left on this website. We were really pleased that we were able to exceed your expectations and make your stay so special. We have shared your feedback with the team and they thank you in return for your kind words. We look forward to welcoming you very soon. Yours sincerely, Varun Kulkarni, Reception Manager Radisson Blu Cardiff
3 out of 5
Recommended
for Everyone
by A verified traveller

Quality room.. abrupt staff

Posted 07-May-2018
Room lovely but no parking left on arrival. Had to park in NCP. Staff quite abrupt and not very friendly. Quite officious. Room was great although low level and good quality. Would stay again but only if a deal was on. Price of this hotel is often very high. Bar or restaurant was closed but never told in advance. Didnt bother me as was out in Cardiff but hotel wasnt offering full facilities and no price reduction
Comment from Hotel Management
08-May-2018 by Sameer Gangoli, Hotel Management
Dear Valued Guest, We appreciate you taking the time to review us regarding your recent stay with us. On behalf of our entire staff here at the Radisson Blu we apologise for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely, Varun Kulkarni, Reception Manager,Radisson Blu Cardiff