Ratings based on 1,393 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from wales

Ideal for all amenities

Posted 23-Jan-2017
Pros: Position View from our 17 th floor room Easy access to lift
Cons: Welcoming reception staff generally the bar staff were helpful and friendly
Location: Shopping Cinema Sightseeing
The hotel was very easy to walk to from the rail station. Renovation of the outside was in progress which had I have been aware of on booking I may well not have booked it. This didn't spoil my stay though. Had booked a standard twin room which was quite basic but comfortable for the sort of weekend I had planned .
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 18-Dec-2016
Location is good, staff was super friendly and funny! Helpful too! Breakfast was good! Love it! Make sure you pre-book your parking with hotel!
4out of 5
Recommended
for Everyone
by A verified traveller

Perfect location

Posted 07-Dec-2016
Hotel exactly where you want to be close to the city centre and all that Cardiff offers
5out of 5
Recommended
for Everyone
by A verified traveller from Gwynedd

Nice hotel central location

Posted 28-Nov-2016
Pros: Location
Check in receptionist helpful and friendly, central location.
4out of 5
Recommended
for Everyone
by A verified traveller from vordingborg

Placering lige i centrum.

Posted 25-Nov-2016
Pros: Beliggenhed
For lidt lys på værelset. Vandtryk minimeret i bruser og håndvask. Irriterende forsøg på besparelse. Meget støjende hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Glos

Great hotel

Posted 24-Nov-2016
We stayed in junior suite on 20th floor with amazing views and lovely room. Bed was v comfortable. Breakfast was nice with quality ingredients. Very convenient for centre and bay.
5out of 5
Recommended
for Everyone
by A verified traveller from Lancashire

Convenient location

Posted 23-Nov-2016
Right opposite John Lewis and very close to station and arena . Large comfortable room
5out of 5
Recommended
for Everyone
by A verified traveller from cornwall

Fabulous room, service and view great.

Posted 15-Nov-2016
Pros: Friendly, helpful staff, great location for the city centre.
Cons: Coffee at breakfast was pretty poor which was a shame as the breakfast was very good.
Location: Right opposite John Lewis in the city centre.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Nov-2016
Nothing was too much trouble. It was our anniversary and the hotel put a little treat in the room when we returned after our meal which was very sweet.
3out of 5
by A verified traveller from Hong Kong

No Bottle water & Tooth Brush in the room provided

Posted 10-Nov-2016
Room space is big. Breakfast is good. But, No bottle water provided in the room. No toothbrush or tooth paste provided in the toilet. As a 4 star hotel they said, it is ridiculous. Because room rate is not cheap.