Search Hotels with Entertainment in Cardiff City Centre

"Check in was great. Allowed to the room early. Check out day was not so good. Check out is 12. We were showering and the cleaner knocked and walked in at 10.30 then a maintenance man knocked at 11 wanting to come in. The bar staff were not helpful and no room tab was allowed. Not a smile in sight. Lovely spa area and maintained well. Plenty of towels provided. But only 4 very old saggy loungers. People had to sit on the floor. Room for more or at least some chairs."

"The staff were very friendly, and upgraded us to a castle view room on arrival which was kind. The room was spacious, with a heated towel rack in the bathroom. Lots of little touches that made our stay here very enjoyable."

"As two young girls who booked this we didn’t spend one night here and ended up booking another hotel as an emergency. There’s no parking on site even though it says there is. You have to pay £30 a night at a different car park. The key cards are kept in a paper box labeled ‘key cards’ on the desk. The lift was crashing and scraping the whole way up and the hotel is not as advertised online. I have requested my money back but the hotel is not responding to Expedia."

"Had a lovely time at this hotel. Staff were very helpful and attentive. Room was clean and comfortable. Good price and better value than some higher priced hotels. Late check out which is great"

"The staff as always were extremely friendly and helpful, we mentioned it was our wedding anniversary and we went out after checking in and when we came back they had left a card, a bar of chocolate and a bottle of wine in our room! What a lovey gesture, excellent t customer service!"

"Lovely room, delicious breakfast"

"The Good: Staff were friendly and helpful. The food was great, plenty of options for places to eat. Plenty of activities available and easy to book. The Bad: No complimentary parking. Some of the lifts were broken and had been for several days before we arrived. There seemed to be no interest in getting them fixed. Quite disappointed overall, not sure I would ever come back. Would have been better booking a holiday abroad."

"It was really cold in the room at night. There seems not to be any heating in the room."

"Good clean room and helpful staff. Wifi was not great but that might have just been our room location. Great location in the city."