Title: Palace Hotel Canela Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=181119&destination=Canela%2C+Rio+Grande+do+Sul%2C+Brazil&selected=71533573&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palace Hotel Canela Travelers start their day with a hearty breakfast buffet before exploring, then return to store luggage and relax in a lobby designed for unwinding ## Photo gallery for Palace Hotel Canela ![Restaurant - Palace Hotel Canela (Canela)](https://images.trvl-media.com/lodging/72000000/71540000/71533600/71533573/cc6b65b7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Palace Hotel Canela (Canela)](https://images.trvl-media.com/lodging/72000000/71540000/71533600/71533573/71bea1d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Palace Hotel Canela (Canela)](https://images.trvl-media.com/lodging/72000000/71540000/71533600/71533573/77a6ade4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double or Twin Room | Laptop workspace, free WiFi, bed sheets, wheelchair access - Palace Hotel Canela (Canela)](https://images.trvl-media.com/lodging/72000000/71540000/71533600/71533573/04429197.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Palace Hotel Canela (Canela)](https://images.trvl-media.com/lodging/72000000/71540000/71533600/71533573/b483a8ea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palace Hotel Canela welcomes guests with a breakfast buffet and reliable in-room WiFi. The lobby offers coffee and tea service, and practical luggage storage helps travelers. The attentive 24-hour front desk earns consistent praise from visitors. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=71533573&PinnedHotelID=71533573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=71533573&PinnedHotelID=71533573&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=71533573&PinnedHotelID=71533573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=71533573&PinnedHotelID=71533573&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=71533573&PinnedHotelID=71533573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=71533573&PinnedHotelID=71533573&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=71533573&PinnedHotelID=71533573&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=71533573&PinnedHotelID=71533573&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Deluxe Quadruple Room ![Laptop workspace, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/72000000/71540000/71533600/71533573/b9d3199e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room - City view - Sleeps 4 - 2 Single Beds and 1 Queen Bed ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room | Laptop workspace, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/72000000/71540000/71533600/71533573/b36a83e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room - City view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Deluxe Triple Room ![Laptop workspace, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/72000000/71540000/71533600/71533573/b9d3199e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room 10.0 Exceptional 1 review - City view - Sleeps 3 - 1 Single Bed and 1 Queen Bed OR 3 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Palace-Hotel-Canela.h71533573.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Palace-Hotel-Canela.h71533573.Hotel-Information) ## About the area Canela is home to Palace Hotel Canela. Parque Fazenda da Serra and Caracol Castle are local landmarks, and the area's natural beauty can be seen at Pinheiro Grosso Municipal Park and Flor do Vale Park. Snowland Park and Ecoparque Sperry are also worth visiting. [Visit our Canela travel guide](https://www.expedia.co.uk/Canela.dx181119) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.36287%2C-50.79998&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QLFikbg5mXzOEbZa8JIKI_MqmDc=) Av. Brasília, 280, Canela, RS, 95680-000 ### What's nearby - Ecoparque Sperry 9 min walk \- 0.5 miles - Cathedral of Our Lady of Lourdes 14 min walk \- 0.8 miles - Joao Correa Square 18 min walk \- 1.0 mile - Teatro Municipal de Canela 18 min walk \- 1.0 mile - Alpen Park 2 min drive \- 0.9 miles ### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) 106 min drive ### Restaurants - Restaurante Sabor de Casa 11 min walk - Caracol Gourmet 15 min walk - Bistrô Sabor de Mel 17 min walk - Le Bari Café 17 min walk - Container Bistrot 16 min walk ## About this property ### Palace Hotel Canela Property highlights Palace Hotel Canela provides a free breakfast buffet and more. Stay connected with free in-room WiFi. Other perks include: - Self-parking (surcharge), a water dispenser and a 24-hour front desk - Luggage storage, a TV in reception and a lift - Coffee/tea in reception Room features All guest rooms at Palace Hotel Canela offer thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi. More conveniences in all rooms include: - Bathrooms with showers and hairdryers - 32-inch LED TVs with Netflix, Hulu and streaming services - Premium channels and housekeeping ## Similar properties ![Suite Premium | Private spa tub](https://images.trvl-media.com/lodging/32000000/31700000/31693000/31692905/32ff831f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flame Boutique Hotel by Unna Canela Centro - Free Wi-Fi - Air-conditioning - Gym - Games room 9.4 Exceptional 287 reviews £31 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=31692905&PinnedHotelID=31692905&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/38000000/37900000/37898500/37898426/d8330378.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estalagem Vila Suzana Vila Luiza - Pool - Breakfast included - Pet-friendly - Kids’ pool 9.2 Wonderful 60 reviews £28 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=37898426&PinnedHotelID=37898426&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/37000000/36140000/36132100/36132012/959684e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Serra Canela Canela - 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Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 13 reviews £50 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=112142978&PinnedHotelID=112142978&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/111000000/110170000/110160500/110160445/8f86c912.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mater Hotel Canela Centro - Free Wi-Fi - Air-conditioning - Bar - Housekeeping 10 Exceptional 12 reviews £94 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=110160445&PinnedHotelID=110160445&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/94000000/93040000/93038200/93038142/31ff6be7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Golden Hills Canela - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 9.4 Exceptional 21 reviews £23 includes taxes & fees 12 Apr - 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Breakfast included - Parking included - Free Wi-Fi - Housekeeping 9.8 Exceptional 10 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=113892369&PinnedHotelID=113892369&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=71533573&PinnedHotelID=71533573&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=71533573,31692905,37898426,36132012,109976760) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Secured, covered parking on site (BRL 35 per day) - Limited number of on-site self parking spaces - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM - Coffee and tea in common areas ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave - Water dispenser ### Guest services - Change of towels on request - Housekeeping on request - Proposal/romance packages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - Communal living room - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with premium digital channels - Hulu - Netflix - Streaming services ### More - Air conditioning - Laptop workspace ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Covered self-parking fee: BRL 35 per day - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. No pets and no service animals are allowed at this property ### Property is also known as Palace Hotel Canela Hotel Palace Hotel Canela Canela Palace Hotel Canela Hotel Canela ## Frequently asked questions ### Is Palace Hotel Canela pet-friendly? ### How much is parking at Palace Hotel Canela? ### What time is check-in at Palace Hotel Canela? ### What time is check-out at Palace Hotel Canela? ### Where is Palace Hotel Canela located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palace Hotel Canela Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 10 8 - Good 6 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 2/10 Terrible #### João Paulo 25 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A pior de todas as experiências. Em 10mai22, reservei 2 quartos, para o período de 19nov22 a 26nov22, para uma viagem com minha esposa e nossos 2 filhos(6 e 9anos) e meus sogros de 75anos. Ao chegarmos ao hotel(por volta das 20h, depois de 1 dia inteiro de viagem) fomos impedidos de entrar no estacionamento. Vimos a funcionária fechar o portão, que estava aberto pra um carro entrar, bem na nossa vez de entrar. De longe, ela sinalizou que não tinha vagas. Estacionei o carro na rua e na recepção do hotel, a funcionária nos informou não havia vagas no hotel. Informei que tinha uma reserva, desde mai22, ela informou que o hotel lotado e que eu resolvesse com o dono. Depois de muita pressão ela entrou em contato com o dono. Depois de muito esperar nos enviaram pra um outro hotel para passarmos a noite. Nos garantiram que os outros dias de 20 a 26nov estavam garantidos no Hotel Palace Canela. Para nos alocar em outro hotel, exigiram que pagassemos a estadia completa. No dia seguinte, retornamos ao Hotel começou nossas piores noites... 1 - colchão com deformação. Um buraco no meio impedindo deitarmos com o mínimo de conforto; 2 - solicitei a troca, a funcionária da recepção, que trabalha 24h todos os dias, me informou que os funcionarios que deveriam fazer isso chegariam no outro dia. Exigi a troca e a funcionára fez. No entanto, o colchão continuava RUIM; 3 - não limparam o quarto; 4 - não trocaram as toalhas (de péssima qualidade); 5 - a noite, não fica ninguém na recepção. INSEGURANÇA! NÃO RESERVE ESTE HOTEL! ##### João Paulo Stayed 7 nights in Nov 2022 Verified ### 6/10 Okay #### ROMULO 17 Jul 2022 Liked: Cleanliness, room comfort Disliked: Staff & service #### Hot palace canela Quartos limpos e arejados, recepcao limpa e sala de estar tb, no entanto toalhas pareciam envelhecidas e encardidas, a recepcao so funcionava até 22h e pouco e hospedes batiam na porta para entrar e pela manha havia uma uma funcionária q atuava em diversas funções logo a recepcao nem sempre tinha alguem para atender os hospedes pela manhã , ou seja faltava funcionarios, cafe sem muitas opcoes, sempre faltava algo ou nao faziam a reposicao como ovos, agua, talheres fora q os hospedes tinham de pedir a uma funcionaria apenas na cozinha para repor e de procurar utensilios para tomar cafe pois a mesma tb tinha de lavar e arrumar, goteiras no salao do café, fiquei com a familia no 1 andar e escutavamos o barulho de agua da descarga, ##### ROMULO Stayed 8 nights in Jul 2022 Verified ### 8/10 Good #### Thaisa Rubia 13 Jul 2022 Liked: Staff & service, property conditions & facilities, room comfort #### Muito bom! Boa localização, bom atendimento. Valeu a estadia e eu voltaria a me hospedar. ##### Thaisa Rubia Stayed 3 nights in Jun 2022 Verified ### 8/10 Good #### Jeferson 26 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Reserva estacionamento Há poucas vagas de estacionamento, e tem que ser solicitado com antecedência a vaga, mas isso não fica muito claro, quando se vai fazer a reserva pelos sites. Acredito que falta clareza neste requisito, no restante o hotel é ótimo! ##### Jeferson Stayed 2 nights in Apr 2022 Verified ### 10/10 Excellent #### Mirian 18 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima estadia Ótima estadia,quarto limpo,camas boas,café excelente com bastante variedades e bem gostoso. O local do hotel é bem arborizado. Mim sentir em casa. Só não gostei do estacionamento que é pago. ##### Mirian Stayed 3 nights in Apr 2022 Verified ### 10/10 Excellent #### Aline 11 Apr 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Pra mim é foi surpreendente incrível. O hotel não era no centro, é em um bairro tipo residencial(muito tranquilo), mas estávamos de carro e a distância não em nada, e nem era tão longe assim, mas tirando isso o hotel é muito confortável, me senti em casa, amei tudo, o lical do café e o café eram maravilhosos, espero voltar novamente. ##### Aline Stayed 3 nights in Apr 2022 Verified ### 10/10 Excellent #### Leonardo 16 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel perto do centro de Canela. Quarto espaçoso e confortável. Funcionários atenciosos e café da manhã muito bom. ##### Leonardo Stayed 2 nights in Feb 2022 Verified ### 8/10 Good #### Fabio R 24 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom Estadia muito boa, Hotel bem localizado. Se não tiver de carro fica um pouco afastado, mais de carro super tranquilo chegar nele. Limpeza e organização muito boas. Café muito bom. Ótimo custo beneficio! ##### Fabio R Stayed 1 night in Jan 2022 Verified ### 4/10 Poor #### Verified traveller 14 Jan 2022 Disliked: Cleanliness, room comfort #### Ótimo custo benefício considerando a região A cama era terrível estavam com buracos, no site selecionei a opção uma cama queensize e uma de solteira, no quarto tinha duas camas de solteiro grudadas uma na outra em vez da queensize. Não tinha limpeza diária, apenas arrumação, a pia do banheiro ficou molhada a água chegou a cair no chão, mas não secaram a pia. No site diz que tem estacionamento, mas não são para todos os hóspedes, pode chegar lá e estar lotado e quando esvazia ninguém avisa que já pode colocar o carro lá. O chuveiro e o café da manhã eram muito bons. O hotel no geral é bacana, só pecaram nas camas e na limpeza diária que podia ser melhor e a informação com relação ao estacionamento, mas pode ser uma opção com ótimo custo benefício, pois tudo nessa região é extremamente caro. ##### Verified traveller Stayed 7 nights in Jan 2022 Verified ### 10/10 Excellent #### efraim 10 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa curti quartos grandes camas boas recomendo ##### efraim Stayed 3 nights in Jan 2022 Verified ### 10/10 Excellent #### Paulo Fleck 17 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 100% recomendo Hotel novo.. muito limpo e organizado.. atendimento super cordial. Local um pouco afastado do centro.. mas muito rápido de chegar.. ótimo custo benefício ##### Paulo Fleck Stayed 1 night in Dec 2021 Verified ### 8/10 Good #### Saimon 7 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities Atendeu a expectativa. ##### Saimon Stayed 1 night in Dec 2021 Verified ### 8/10 Good #### Luiz g 6 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities Muito boa a estadia. O atendimento, o café da manhã maravilhosos. Deixo de sugestão para trocarem as cortinas por outras mais escuras, para o descanso ser melhor. ##### Luiz g Stayed 1 night in Dec 2021 Verified ### 10/10 Excellent #### Júlia Araceli 1 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Júlia Araceli Stayed 1 night in Feb 2022 Verified ### 10/10 Excellent #### Greyce 28 Feb 2022 ##### Greyce Stayed 1 night in Feb 2022 Verified ### 10/10 Excellent #### Márcio Resende da Costa 9 Feb 2022 ##### Márcio Resende da Costa Stayed 1 night in Jan 2022 Verified ### 10/10 Excellent #### Filipe Afonso 6 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Filipe Afonso Stayed 1 night in Feb 2022 Verified ### 10/10 Excellent #### Evandro 24 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Evandro Stayed 1 night in Jan 2022 Verified ### 8/10 Good #### TARCIANO 6 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### TARCIANO Stayed 1 night in Dec 2021 ---