Title: Hotel Los Cuates de Cancun Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Los Cuates de Cancun Hotel with free parking, near Ultramar Ferry Puerto Juárez ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489500/10489438/18fce4b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/11000000/10490000/10489500/10489438/966c7d7d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bed sheets](https://images.trvl-media.com/lodging/11000000/10490000/10489500/10489438/c0013932.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/11000000/10490000/10489500/10489438/09b640f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/11000000/10490000/10489500/10489438/a66e597e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Ultramar Ferry Puerto Juárez, Hotel Los Cuates de Cancun has plenty to offer. 6.2 ## Popular amenities - 24/7 front desk - Housekeeping - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=10489438&PinnedHotelID=10489438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=10489438&PinnedHotelID=10489438&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=10489438&PinnedHotelID=10489438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=10489438&PinnedHotelID=10489438&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10489438&PinnedHotelID=10489438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10489438&PinnedHotelID=10489438&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=10489438&PinnedHotelID=10489438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=10489438&PinnedHotelID=10489438&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 2 of 2 rooms ### Quadruple Room Standard - 193 sq ft - Sleeps 4 ![Standard Room, 2 Double Beds | Bed sheets](https://images.trvl-media.com/lodging/11000000/10490000/10489500/10489438/46676ddb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning LED TV Private bathroom Daily housekeeping - City view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Nightclub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2950000/2941600/2941578/c91ac488_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Riviera Cancun Resort & Spa - All Inclusive Puerto Morelos - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Los-Cuates-De-Cancun.h10489438.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Los-Cuates-De-Cancun.h10489438.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.17474%2C-86.82539&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BpKLoTXbZldNTsxaWcTkOkzRJAg=) Av. Lopez Portillo Mazana 9 Lote 8, Super manzana 64, Cancun, QROO, 77524 #### What's nearby - Las Palapas Park - 19 min walk - 1.0 mile - Ultramar Ferry Puerto Juárez - 8 min drive - 1.8 miles - Plaza 28 - 8 min drive - 1.6 miles - Puerto Cancun Marina Town Center - 9 min drive - 2.0 miles - Plaza Las Americas - 11 min drive - 2.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive #### Restaurants - ‪Tacos Beef - ‬4 min walk - ‪taqueria bonampak - ‬10 min walk - ‪Domino's Pizza - ‬3 min walk - ‪Salbutes y empanadas \[Doña Mery\] - ‬8 min walk - ‪Food Court - ‬4 min walk ## About this property ### Hotel Los Cuates de Cancun Hotel near Ultramar Ferry Puerto Juárez Located close to Cancun Mall, Hotel Los Cuates de Cancun has plenty to offer. Other perks at this hotel include: - Free self-parking - A 24-hour front desk Room features All 74 rooms boast comforts, such as air conditioning. 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20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1186441&PinnedHotelID=1186441&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transport - Free secured, covered self parking on site ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### More - Air conditioning ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Los Cuates Cancun Hotel Los Cuates Los Cuates Cancun Los Cuates De Cancun Cancun Hotel Los Cuates de Cancun Hotel Hotel Los Cuates de Cancun Cancun Hotel Los Cuates de Cancun Hotel Cancun ## Frequently asked questions ### Is Hotel Los Cuates de Cancun pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Los Cuates de Cancun? > Self-parking is free at this property. ### What time is check-in at Hotel Los Cuates de Cancun? > Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel Los Cuates de Cancun? > Checkout is at noon. ### Where is Hotel Los Cuates de Cancun located? > Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Museo Iconografico de la Carrera Panamericana and Benito Juarez Municipal Building are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Los Cuates de Cancun Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 12 8 - Good 34 6 - Okay 35 4 - Poor 10 2 - Terrible 19 ### 6.8/10 Cleanliness ### 6.6/10 Staff & service ### 5.8/10 Amenities ### 6.0/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 2/10 Terrible #### Yony 29 Mar 2023 Disliked: Staff & service No encontraban mi reservación, y al día siguiente me comentaron que tenía que dejar el hotel cuando se habían pagado 3 noches, después que me tenía que salir porque solo se había hecho una reserva de un día ##### Yony Stayed 3 nights in Mar 2023 ### 2/10 Terrible #### julian 27 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No me gustó nada, la recepcionista de la mañana es una grosera y prepotente, te entregan el cuarto con preservativos usados como si fuera motel ##### julian Stayed 1 night in Jul 2022 ### 6/10 Okay #### Ana 13 Jun 2022 Disliked: Amenities, property conditions & facilities Old no elevators linens beddings very old ##### Ana Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Carlos 16 Apr 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Eviten el hotel esta mucho mejor cualquier motel de paso ##### Carlos Stayed 1 night in Apr 2022 ### 8/10 Good #### Oscar 30 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fue buena la estancia ##### Oscar Stayed 4 nights in Mar 2022 ### 8/10 Good #### Jorge 4 Feb 2022 Liked: Staff & service, amenities Malo el internet en el cuarto ##### Jorge Stayed 2 nights in Jan 2022 ### 6/10 Okay #### santiago 26 Jan 2022 Disliked: Amenities Sólo el check on ,el personal .que estaba en ese momento .muy amable ##### santiago Stayed 1 night in Jan 2022 ### 6/10 Okay #### Silverio 22 Jan 2022 Regular ##### Silverio Stayed 1 night in Jan 2022 ### 4/10 Poor #### Alicia Noemi 17 Jan 2022 Liked: Cleanliness Disliked: Staff & service, amenities Regular. Muy básico todo. La recepción también. Estaba muy limpio. Muy Alejado. Zona bastante fea ##### Alicia Noemi Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Amado 12 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chido Muy buen servicio para el precio económico. ##### Amado Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 9 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicaciom El lugar es muy centrico Instalaciones adecuadas. Personal atento ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Laura, León 23 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El buen trato del personal y el poderte mover a varias zonas de la ciudad mediante el transporte público que pasa afuera del hotel me agradó ##### Laura Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Freddy, Oaxaca 31 May 2019 Liked: Cleanliness, staff & service, amenities Friendly, parking include, close to shopping area and other businesses. ##### Freddy Stayed 1 night in May 2019 ### 8/10 Good #### Elio, Chicago 19 Dec 2018 Liked: Cleanliness, staff & service Good good. . . ##### Elio Stayed 6 nights in Dec 2018 ### 6/10 Okay #### ROBERT, FLORIDA 5 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort stairs to my room are hard for me, twenty steps no elevatior ##### ROBERT Stayed 6 nights in Oct 2018 ### 8/10 Good #### J, Miami 7 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good experience ##### J Stayed 3 nights in Jul 2018 ### 6/10 Okay #### Lourdes, Mérida, Yuc 29 Jul 2018 #### Viaje de trabajo El hotel en general está bien a secas, la ubicación no me agradó ##### Lourdes Stayed 1 night in Jul 2018 ### 8/10 Good #### Lucy , Winnipeg, Manitoba. Canada 21 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The real Mexico I loved my stay at the hotel, right in the middle of everything, walking distance to all the main markets. I go to Mexico to see and live the real México not the tourist version of it. ##### Lucy Stayed 2 nights in Mar 2018 ### 2/10 Terrible #### Luz 1 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Hotel not booked due the previous reason. Recepcionist very rude. Hotel located on red zone. ##### Luz ### 4/10 Poor #### Verified traveller 24 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Falta una renovación a fondo de todo el hotel. El aire acondicionado hacia un ruido horrible, como la turbina de un avión. No lo recomiendo en absoluto ##### Verified traveller Stayed 1 night in Aug 2017 ### 6/10 Okay #### Camilla 29 Jun 2017 Disliked: Property conditions & facilities, room comfort #### Ok til prisen Meget lille hotel i et område uden andre europæiske turister. Personalet taler dårligt engelsk og på væggene på værelset var der noget der virkelig ligner skimmelsvamp. Sengene var heller ikke værd at skrive hjem om. Det positive er at bussen til stranden kører lige ovre på den anden side af gaden og koster 1 dollar for at komme ud til hotel zone. Så hvis man bare skal bo billigt og ikke være så meget på værelset er dette et ok hotel ##### Camilla ### 6/10 Okay #### Verified traveller 30 May 2017 #### muy cerca a la zona hotelera, diez minutos Estuve de paso por ahi y resalto la cercanía a la zona hotelera, playas o cualquier punto de la ciudad, los camiones pasan a toda hora . ##### Verified traveller ### 6/10 Okay #### mario, xalapa 22 Apr 2017 Disliked: Room comfort #### Hotel cerca de parada bus (hacia zona turística) Este hotel esta ubicado en un lugar llamado el crucero que conecta fácilmente con la zona turística y lugares de interés, además que esta a 5 minutos de la terminal de autobuses ##### mario ### 2/10 Terrible #### Verified traveller 11 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Roaches, staff not friendly, old and stinky room, my reservation didn't appear on the front desk .. Only good thing was the bathroom 0/10 ##### Verified traveller ### 2/10 Terrible #### Verified traveller 11 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay clear of this place -- Unbearable mold smell so I switched rooms, huge 2-inch cockroach crawled out of the bathroom, my fan smoked and burned and stopped due to 220 voltaje there and they would not accept the blame and the woman at the desk screamed at me even though I was very calmly talking to her. Could not sleep due to all-nighter parties accross the Street with super loud music. This is an old 1960 style hotel. 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