Title: Hotel Dos Playas Faranda Cancun Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Dos Playas Faranda Cancun Family-friendly hotel on the beach, with 2 outdoor pools ## Photo gallery for Hotel Dos Playas Faranda Cancun ![On the beach, white sand, sun-loungers, beach umbrellas - Hotel Dos Playas Faranda Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/814a2758_edited_b2cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/a73a3230-ef0f-4201-8c15-6feb678451a5-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Daily buffet breakfast (MXN 165 per person) - Hotel Dos Playas Faranda Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/eda7fdd5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - Hotel Dos Playas Faranda Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/b2da8b38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine - Hotel Dos Playas Faranda Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/d6b71ac4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Dos Playas Faranda Cancun sits between Tortuga Beach and Langosta Beach, offering a perfect blend of relaxation and activity. Guests enjoy beach massages on white sand, cool drinks at two poolside bars, and international dishes at three distinct restaurants. ## Reviews 6.6 ## Popular amenities - Spa - Bar - Breakfast available - 24/7 front desk - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ### View all photos for Standard Room ![Standard Room | Garden view](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/w2880h1904x0y0-46864ca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning TV Blackout curtains Designer toiletries Hairdryer - 365 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ## You may also like Ad ![Property amenity](https://images.trvl-media.com/lodging/19000000/18030000/18023600/18023570/e65d437a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Express Cancún Cumbres Cancun - 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Pool - Breakfast included - Parking included - Free WiFi 7.4 Good 1,002 reviews £56 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Cancun-Hotels-City-Express-Cancun.h1199347.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=ecbfe6db-b336-4805-bf79-c143bb97382f&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29380500/29380440/c3d342ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Plus by Marriott Cancún Aeropuerto Riviera Cancun - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,005 reviews £68 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Cancun-Hotels-City-Express-Plus-Cancun-Aeropuerto-Riviera.h29380440.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=ecbfe6db-b336-4805-bf79-c143bb97382f&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/70000000/69570000/69562400/69562378/0b3383b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Breathless Cancun Soul Resort & Spa - 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Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 3,561 reviews £406 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=ecbfe6db-b336-4805-bf79-c143bb97382f&top_cur=GBP) Ad ![Beach/ocean view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18910000/18904800/18904781/5d9dda5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Cancun All Villas Resort - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,172 reviews £358 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Cancun-Hotels-The-Royal-Cancun-All-Villas-Resort-All-Inclusive.h18904781.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=ecbfe6db-b336-4805-bf79-c143bb97382f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Dos-Playas-Faranda-Cancun.h976290.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Dos-Playas-Faranda-Cancun.h976290.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13894%2C-86.77065&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lkKZW3zt4HJt42uFw-qoFw4MTRQ=) Av Kukulkan Km 6.5, Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - Tortuga Beach \- 2 min walk \- 0.1 miles - Langosta Beach \- 16 min walk \- 0.9 miles - Cancun Golf Club at Pok Ta Pok \- 19 min walk \- 1.0 mile - Caracol Beach \- 4 min drive \- 2.0 miles - Cancun Convention Center \- 5 min drive \- 2.2 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive #### Restaurants - ‪Las Olas - ‬5 min walk - ‪Breakfast - ‬6 min walk - ‪Swim-up Bar - ‬8 min walk - ‪Lobby Bar - ‬13 min walk - ‪Wink Lobby Bar - ‬17 min walk ## About this property ### Hotel Dos Playas Faranda Cancun Family-friendly hotel near Tortuga Beach Langosta Beach is located near Hotel Dos Playas Faranda Cancun, which provides 2 poolside bars, a corner/local shop and a terrace. With a beachfront location, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as aromatherapy, a facial or a body wrap. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include beach volleyball, snorkelling and scuba diving. Free in-room WiFi is available to all guests, along with a garden and a playground. Other perks include: - 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking - Buffet breakfast (surcharge), tennis courts and smoke-free property - A gift shop, beach towels and concierge services Room features All 167 individually furnished rooms include thoughtful touches such as air conditioning, in addition to amenities such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - Balconies or patios, wardrobes/cupboards and cable channels ## Similar properties ![Sun deck](https://images.trvl-media.com/lodging/2000000/1150000/1146900/1146850/f3438c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Caribe Faranda Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 6.8 359 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=1146850&PinnedHotelID=1146850&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:30 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/9a9c72e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 6.2 787 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=83587&PinnedHotelID=83587&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/2000000/1860000/1858700/1858661/63b9be2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calypso Hotel Cancun Zona Hotelera - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MXN 165 for adults and MXN 100 for children - 2 bars/lounges - 2 poolside bars - 3 restaurants - Snack bar/deli ### Restaurants on site - Iguanas Restaurant - Oishii Koi Sushi Bar - Thai Restaurant ### Things to do - 2 outdoor pools - 24-hour gym - Beach volleyball - Children's pool - Evening entertainment - Fitness classes - Karaoke - Playground - Scuba diving - Snorkelling - Tennis - TV in common areas - Yoga classes ### Family friendly - 2 outdoor pools - Children's games - Children's pool - Grocery/convenience store - Lifeguards on site - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Spa treatment rooms - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 3 buildings - 3 floors - Lifeguards - Mosquito nets - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Cable channels ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MXN 165 for adults and from MXN 100 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as Beach House Dos Playas Faranda Hotels Hotel Cancun Celuisma Dos Playas Cancun Celuisma Dos Playas Hotel Celuisma Dos Playas Hotel Cancun Dos Playas Dos Playas Celuisma Beach House Dos Playas Faranda Hotels Hotel Beach House Dos Playas Faranda Hotels Cancun Dos Playas Faranda Cancun Celuisma Dos Playas Hotel Dos Playas Faranda Cancún Hotel Hotel Dos Playas Faranda Cancún Cancun Hotel Dos Playas Faranda Cancún Hotel Cancun Beach House Dos Playas by Faranda Hotels Dos Playas Faranda Cancun Hotel Dos Playas Faranda Cancún Hotel Dos Playas Faranda Cancun Hotel Hotel Dos Playas Faranda Cancun Cancun Hotel Dos Playas Faranda Cancun Hotel Cancun ## Frequently asked questions ### Does Hotel Dos Playas Faranda Cancun have a pool? ### Is Hotel Dos Playas Faranda Cancun pet-friendly? ### How much is parking at Hotel Dos Playas Faranda Cancun? ### What time is check-in at Hotel Dos Playas Faranda Cancun? ### What time is check-out at Hotel Dos Playas Faranda Cancun? ### Where is Hotel Dos Playas Faranda Cancun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Dos Playas Faranda Cancun Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.6 Location ### 7.0 Staff & service ### 8.0 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 87 8 - Good 112 6 - Okay 90 4 - Poor 57 2 - Terrible 58 ## Reviews ### 8/10 Good #### Shealynn 12 Nov 2025 Liked: Staff & service The pool area and the kind staff were wonderful. ##### Shealynn Stayed 4 nights in Oct 2025 ### 8/10 Good #### JORGE 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location for us ##### JORGE Stayed 2 nights in Nov 2025 ### 6/10 Okay #### MARCELLE 20 Oct 2025 Liked: Cleanliness, staff & service Disliked: Amenities Very bare room. No elevators. Pool not cleaned. Only buffet. Same food every day. Very dated hotel. Needs upgrade. ##### MARCELLE Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### jorge 10 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beach and the restaurant are great ##### jorge Stayed 4 nights in Oct 2023 ### 8/10 Good #### vishal 27 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Overall was good place do take lunch and dinner it's worth the price in Hotel Zone ##### vishal Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Marysol 7 Sept 2024 Traveled with small children, clean property. Loved the beach access. ##### Marysol Stayed 3 nights in May 2024 ### 8/10 Good #### Dacia 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this hotel! The staff was so helpful and friendly. Gustavo was so helpful. Highly recommend staying here! ##### Dacia Stayed 4 nights in Feb 2024 ### 8/10 Good #### Karla 23 Feb 2024 Liked: Cleanliness, staff & service Perfect location. Public transportation to beaches. ##### Karla Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Gina 16 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved this hotel.! And getting all inclusive for a great deal can’t beat that ! All you can drink and eat all breakfast lunch snack & dinner m! Beach right behind hotel, security taking care of the people at the beach ! I’ll be coming back ##### Gina Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Israel 16 Oct 2024 Disliked: Amenities, property conditions & facilities Poor sushi options, need more activities and the beach área need attention ##### Israel Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Nadia 31 Dec 2023 Liked: Cleanliness, staff & service The rooms are small but clean. Twin beds for 2 people per bed. ##### Nadia Stayed 1 night in Dec 2023 ### 6/10 Okay #### Marissa 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upon arrival we found out that we indeed not only owe the balance we were under the impression of paying but that we had to pay more by $175 dollars. We went ahead with the check in and everyone here is very accommodating. The service is very friendly, food was good and the accesses here are wonderful. I would come here again, but through a different app so I wouldn’t be surprised with extra fees later. ##### Marissa Stayed 4 nights in Nov 2024 ### 8/10 Good #### kefei 31 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is convenient ##### kefei Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### joan 8 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not overly pretentious and had all we were looking for. Friendly staff but unassuming lobby. It seems attention was for the other area. Our room overlooked the beach . 3001- nice enough room but basic. ##### joan Stayed 1 night in Jan 2023 ### 8/10 Good #### Frida Diana 16 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 😁 ##### Frida Diana Stayed 4 nights in Apr 2024 ### 6/10 Okay #### Juan 28 Nov 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The property has a beautiful beach, the facilities are clean But !!! The food was terrible, they re DO the lunch left overs with dinner, limited Alcohol provided, crew members are very good and polite ##### Juan Stayed 1 night in Nov 2023 ### 6/10 Okay #### Juan 30 Nov 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The food was very very disgusting ##### Juan Stayed 2 nights in Nov 2023 ### 8/10 Good #### jose 26 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only thing i didnt like was that the climate in the room everything else is perfect ##### jose Stayed 6 nights in Jun 2022 ### 4/10 Poor #### Ashley 9 Jul 2022 Disliked: Cleanliness, amenities, property conditions & facilities Place was very dirty. Not how I pictured it. ##### Ashley Stayed 1 night in Jul 2022 ### 8/10 Good #### John 14 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities I thought the property was okay. They nickeled and dimmed us to death. ##### John Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Hriday 10 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities WORST ##### Hriday Stayed 5 nights in Oct 2024 ### 4/10 Poor #### Debi 7 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here for 2 nights before staying on Isla Mujeres for 9 days. 2 nights here was too long. Old crumbling buildings and old rooms. Bathroom sink faucet was broken and barely worked. We asked 5x for clean towels and didn’t get them until my husband went down to the front desk and said he wasn’t leaving until he got them. Walls are paper thin and we could hear everything in the hallways and outside. There was a 3” space under the door so no noise control. Food was just ok and beach small and crowded. Would not recommend at all. Cesar the waiter was the only great thing about this place. ##### Debi ### 4/10 Poor #### Dotide 25 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was trying to make extra money from me and they are not inform about the rules but try to charge me for the mistake that they made . ##### Dotide Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Sergio 28 Dec 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities It’s hardly a two star. The bed was faulty, dirty. The bathroom is dirty. There are no options but to eat the all you can eat which is pretty limited and unappealing ##### Sergio Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Andrew 27 Jan 2025 Disliked: Amenities I can’t say enough bad things about this place or about Expedias response to my problems. The door would not lock, no dead bolt or chain. The place was so nasty, I felt dirtier just getting in the bed. I wouldn’t have stayed but it was 11 pm when we got there and there was no where else to go. People were making noise all night. Then at 3 am the front desk sold our room to someone else because they hadn’t marked it as occupied. Someone came in my room at 3 am. Worst experience of my life. Please stay away. Remember if you have a problem Expedia will not help you. ##### Andrew Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)