Title: Hotel Dos Playas Faranda Cancun Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Dos Playas Faranda Cancun Beachfront hotel with 3 restaurants and 2 outdoor pools ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/814a2758_edited_b2cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sun deck](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/b2da8b38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/233e1737.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/d6b71ac4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (MXN 165 per person)](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/eda7fdd5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Dos Playas Faranda Cancun sits between Tortuga Beach and Langosta Beach, offering a perfect blend of relaxation and activity. Guests enjoy beach massages on white sand, cool drinks at two poolside bars, and international dishes at three distinct restaurants. 6.6 ## Popular amenities - Spa - Bar - Breakfast available - 24/7 front desk - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=976290&PinnedHotelID=976290&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ![Standard Room | Garden view](https://images.trvl-media.com/lodging/1000000/980000/976300/976290/w2880h1904x0y0-46864ca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning TV Blackout curtains Private bathroom Designer toiletries - 365 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ## You may also like Ad ![Minibar, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/61000000/60050000/60043200/60043197/9522311f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Riviera Cancún All Preferred - 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On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,295 reviews £324 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=36f38543-52db-43ef-9250-87a09d986360&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41500000/41491100/41491098/e81b6bec_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun Mar Caribe All-Inclusive Resort Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.6 Excellent 3,420 reviews £364 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=36f38543-52db-43ef-9250-87a09d986360&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/36d98b9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,354 reviews £242 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Cancun-Hotels-InterContinental-Presidente-Cancun-Resort.h12937.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=36f38543-52db-43ef-9250-87a09d986360&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/31000000/30680000/30674800/30674721/ea81d2ae_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Renaissance Cancun Resort & Marina Zona Hotelera - Pool - Hot tub - Restaurant - Air conditioning 9.4 Exceptional 1,006 reviews £138 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Cancun-Hotels-Renaissance-Cancun-Resort-Marina.h30674721.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=36f38543-52db-43ef-9250-87a09d986360&top_cur=GBP) Ad ![3 outdoor pools, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11670000/11669200/11669114/733d2b1b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Dos-Playas-Faranda-Cancun.h976290.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Dos-Playas-Faranda-Cancun.h976290.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13894%2C-86.77065&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lkKZW3zt4HJt42uFw-qoFw4MTRQ=) Av Kukulkan Km 6.5, Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - Tortuga Beach - 2 min walk - 0.1 miles - Langosta Beach - 16 min walk - 0.9 miles - Cancun Convention Center - 4 min drive - 2.2 miles - Playa Tortugas - 4 min drive - 2.0 miles - La Isla Shopping Mall - 9 min drive - 4.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive #### Restaurants - ‪Breakfast - ‬6 min walk - ‪Las Olas - ‬5 min walk - ‪Swim-up Bar - ‬8 min walk - ‪Venecia - ‬5 min walk - ‪Wink Lobby Bar - ‬17 min walk ## About this property ### Hotel Dos Playas Faranda Cancun Family-friendly hotel near Langosta Beach Tortuga Beach is located near Hotel Dos Playas Faranda Cancun, which provides 2 poolside bars, a corner/local shop and a terrace. With a beachfront location, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a massage, a body treatment or a facial. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include scuba diving, beach volleyball and snorkelling. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks include: - 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking - Buffet breakfast (surcharge), tennis courts and smoke-free property - Wedding services, a front desk safe and a porter/bellboy Room features All 158 individually furnished rooms include thoughtful touches such as air conditioning, in addition to amenities such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - Balconies or patios, wardrobes/cupboards and cable channels ## Similar properties ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/24000000/23980000/23972600/23972556/d9e35e02_edited_8d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dos Playas by Faranda All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.4 Good 530 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=23972556&PinnedHotelID=23972556&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,352 reviews £93 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/900000/895800/895724/e4a10420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquamarina Beach Resort Zona Hotelera - On private beach - Pool - All-inclusive - Kids pool 7.0 Good 947 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=895724&PinnedHotelID=895724&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/2000000/1150000/1146900/1146850/f3438c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Caribe Faranda Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 6.8 351 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=1146850&PinnedHotelID=1146850&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 2,753 reviews £100 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 2,007 reviews £115 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/495ab521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - On private beach - Pool - Spa - Parking included 7.6 Good 1,610 reviews £72 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/42000000/41530000/41525400/41525348/ba7ba40a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial las Perlas Zona Hotelera - Pool - All-inclusive - Kids pool - Parking included 6.8 1,002 reviews £49 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=41525348&PinnedHotelID=41525348&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/3eac502c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bsea Cancun Plaza Hotel Zona Hotelera - On private beach - Pool - Spa - Kids pool 7.2 Good 1,017 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/19ea30a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Bay All Inclusive Hotel Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,275 reviews £151 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MXN 165 for adults and MXN 100 for children - 2 bars/lounges - 2 poolside bars - 3 restaurants - Snack bar/deli ### Restaurants on site - Iguanas Restaurant - Oishii Koi Sushi Bar - Thai Restaurant ### Things to do - 2 outdoor pools - 24-hour gym - Beach volleyball - Children's pool - Fitness classes - Scuba diving - Snorkelling - Tennis - Tennis lessons - TV in common areas - Yoga classes ### Family friendly - 2 outdoor pools - Children's games - Children's pool - Grocery/convenience store - Laundry facilities - Lifeguards on site - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Spa treatment rooms - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 3 buildings - 3 floors - Lifeguards - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Cable channels ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MXN 165 for adults and from MXN 100 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as Beach House Dos Playas Faranda Hotels Hotel Cancun Celuisma Dos Playas Cancun Celuisma Dos Playas Hotel Celuisma Dos Playas Hotel Cancun Dos Playas Dos Playas Celuisma Beach House Dos Playas Faranda Hotels Hotel Beach House Dos Playas Faranda Hotels Cancun Dos Playas Faranda Cancun Celuisma Dos Playas Hotel Dos Playas Faranda Cancún Hotel Hotel Dos Playas Faranda Cancún Cancun Hotel Dos Playas Faranda Cancún Hotel Cancun Beach House Dos Playas by Faranda Hotels Dos Playas Faranda Cancun Hotel Dos Playas Faranda Cancún Hotel Dos Playas Faranda Cancun Hotel Hotel Dos Playas Faranda Cancun Cancun Hotel Dos Playas Faranda Cancun Hotel Cancun ## Frequently asked questions ### Does Hotel Dos Playas Faranda Cancun have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Hotel Dos Playas Faranda Cancun pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Dos Playas Faranda Cancun? > Self-parking is free at this property. ### What time is check-in at Hotel Dos Playas Faranda Cancun? > Check-in start time: 3 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Dos Playas Faranda Cancun? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Dos Playas Faranda Cancun located? > Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within a 15-minute walk of Tortuga Beach and Langosta Beach. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Dos Playas Faranda Cancun Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.6 Location ### 7.0 Staff & service ### 7.8 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 85 8 - Good 108 6 - Okay 90 4 - Poor 56 2 - Terrible 57 ### 6/10 Okay #### MARCELLE 20 Oct 2025 Liked: Cleanliness, staff & service Disliked: Amenities Very bare room. No elevators. Pool not cleaned. Only buffet. Same food every day. Very dated hotel. Needs upgrade. ##### MARCELLE Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### jorge 10 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beach and the restaurant are great ##### jorge Stayed 4 nights in Oct 2023 ### 8/10 Good #### vishal 27 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Overall was good place do take lunch and dinner it's worth the price in Hotel Zone ##### vishal Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Marysol 7 Sept 2024 Traveled with small children, clean property. Loved the beach access. ##### Marysol Stayed 3 nights in May 2024 ### 8/10 Good #### Dacia 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this hotel! The staff was so helpful and friendly. Gustavo was so helpful. Highly recommend staying here! ##### Dacia Stayed 4 nights in Feb 2024 ### 8/10 Good #### Karla 23 Feb 2024 Liked: Cleanliness, staff & service Perfect location. Public transportation to beaches. ##### Karla Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Israel 16 Oct 2024 Disliked: Amenities, property conditions & facilities Poor sushi options, need more activities and the beach área need attention ##### Israel Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Gina 16 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved this hotel.! And getting all inclusive for a great deal can’t beat that ! All you can drink and eat all breakfast lunch snack & dinner m! Beach right behind hotel, security taking care of the people at the beach ! I’ll be coming back ##### Gina Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Nadia 31 Dec 2023 Liked: Cleanliness, staff & service The rooms are small but clean. Twin beds for 2 people per bed. ##### Nadia Stayed 1 night in Dec 2023 ### 6/10 Okay #### Marissa 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upon arrival we found out that we indeed not only owe the balance we were under the impression of paying but that we had to pay more by $175 dollars. We went ahead with the check in and everyone here is very accommodating. The service is very friendly, food was good and the accesses here are wonderful. I would come here again, but through a different app so I wouldn’t be surprised with extra fees later. ##### Marissa Stayed 4 nights in Nov 2024 ### 8/10 Good #### kefei 31 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is convenient ##### kefei Stayed 7 nights in Dec 2023 ### 8/10 Good #### Frida Diana 16 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 😁 ##### Frida Diana Stayed 4 nights in Apr 2024 ### 6/10 Okay #### Juan 28 Nov 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The property has a beautiful beach, the facilities are clean But !!! The food was terrible, they re DO the lunch left overs with dinner, limited Alcohol provided, crew members are very good and polite ##### Juan Stayed 1 night in Nov 2023 ### 6/10 Okay #### Juan 30 Nov 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The food was very very disgusting ##### Juan Stayed 2 nights in Nov 2023 ### 8/10 Good #### jose 26 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only thing i didnt like was that the climate in the room everything else is perfect ##### jose Stayed 6 nights in Jun 2022 ### 4/10 Poor #### Ashley 9 Jul 2022 Disliked: Cleanliness, amenities, property conditions & facilities Place was very dirty. Not how I pictured it. ##### Ashley Stayed 1 night in Jul 2022 ### 8/10 Good #### John 14 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities I thought the property was okay. They nickeled and dimmed us to death. ##### John Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Debi 7 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here for 2 nights before staying on Isla Mujeres for 9 days. 2 nights here was too long. Old crumbling buildings and old rooms. Bathroom sink faucet was broken and barely worked. We asked 5x for clean towels and didn’t get them until my husband went down to the front desk and said he wasn’t leaving until he got them. Walls are paper thin and we could hear everything in the hallways and outside. There was a 3” space under the door so no noise control. Food was just ok and beach small and crowded. Would not recommend at all. Cesar the waiter was the only great thing about this place. ##### Debi ### 4/10 Poor #### Dotide 25 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was trying to make extra money from me and they are not inform about the rules but try to charge me for the mistake that they made . ##### Dotide Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Sergio 28 Dec 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities It’s hardly a two star. The bed was faulty, dirty. The bathroom is dirty. There are no options but to eat the all you can eat which is pretty limited and unappealing ##### Sergio Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Andrew 27 Jan 2025 Disliked: Amenities I can’t say enough bad things about this place or about Expedias response to my problems. The door would not lock, no dead bolt or chain. The place was so nasty, I felt dirtier just getting in the bed. I wouldn’t have stayed but it was 11 pm when we got there and there was no where else to go. People were making noise all night. Then at 3 am the front desk sold our room to someone else because they hadn’t marked it as occupied. Someone came in my room at 3 am. Worst experience of my life. Please stay away. Remember if you have a problem Expedia will not help you. ##### Andrew Stayed 1 night in Jan 2025 ### 8/10 Good #### ALFREDO ROBERTO 2 Jun 2023 1\. Staff some do not respond to greeting. 2 put up very large notices not to throw garbage on the floor fine of money. ##### ALFREDO ROBERTO Stayed 4 nights in May 2023 ### 10/10 Excellent #### Galilea 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó la amabilidad del staff, algo que mejoraría sería agregar el room service ##### Galilea Stayed 1 night in Oct 2025 ### 6/10 Okay #### Oscar 17 Sept 2025 Disliked: Property conditions & facilities Un hotel correcto para dormir, habitaciónes limpias, comodas. Algunas instalaciones sucias muy descuidadas, los camastros están muy sucios ya. El piso de la alberca donde se juega volleyball está dañado y lastima. La comida sushi, pizza y buffet, apenas cumplen, las bebidas no son de buena calidad. Aunque por el precio tampoco podría esperarse algo mucho mejor... ##### Oscar Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tereso 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities El buffet está normal (deberían incluir más variedad) la atención por parte de los meseros excelente. La habitación es comoda ##### Tereso Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - 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