Title: Hotel Alux Cancun Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=8961476&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Alux Cancun Travelers discover the authentic Downtown Cancun with expert tour assistance and round-the-clock support from staff who know the city's hidden gems ## Photo gallery for Hotel Alux Cancun ![Exterior - Hotel Alux Cancun (Cancun)](https://images.trvl-media.com/lodging/9000000/8970000/8961500/8961476/0ff58a6c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel Alux Cancun (Cancun)](https://images.trvl-media.com/lodging/9000000/8970000/8961500/8961476/75de1e6b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room | Free WiFi, bed sheets - Hotel Alux Cancun (Cancun)](https://images.trvl-media.com/lodging/9000000/8970000/8961500/8961476/088dc305.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Alux Cancun (Cancun)](https://images.trvl-media.com/lodging/9000000/8970000/8961500/8961476/b817ca73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Alux Cancun (Cancun)](https://images.trvl-media.com/lodging/9000000/8970000/8961500/8961476/ca8ae39f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Alux Cancun puts visitors in the heart of Downtown's vibrant energy. The helpful staff provides tour and ticket assistance for exploring the city like a local. Travelers appreciate the practical luggage storage service and the security of a 24-hour front desk. ## Reviews 7.2 Good ## Popular amenities - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £36 includes taxes & fees 29 Mar - 30 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds Showing 1 of 1 room ### View all photos for Room ![Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8970000/8961500/8961476/5158fee6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room - City view - 140 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![2 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7880000/7875000/7874912/11256cff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,000 reviews £474 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9bd9f5ce-96b0-4ee8-968c-8f2f31bab85a&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/428600/428588/6e5ef076_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Cancun - All-Inclusive Cancun - 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Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 8.6 Excellent 2,741 reviews £129 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Garden-Inn-Cancun-Airport.h71554881.Hotel-Information?chkin=2026-4-17&chkout=2026-4-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=9bd9f5ce-96b0-4ee8-968c-8f2f31bab85a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Alux-Cancun.h8961476.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Alux-Cancun.h8961476.Hotel-Information) ## About the area Located in Cancun, Hotel Alux Cancun is in the city centre. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Puerto Cancun Marina Town Center. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are not to be missed. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16477%2C-86.82822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UpSibPOGGn8S4WWDzQwPfEcsSgE=) Avenida Uxmal 21 Supermanzana 23, Manzana 3, Cancun, QROO, 77500 ### What's nearby - ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Benito Juarez Municipal Building 8 min walk \- 0.5 miles - Mercado 23 3 min walk \- 0.2 miles - Las Palapas Park 5 min walk \- 0.3 miles - Mercado 28 9 min walk \- 0.5 miles - Plaza 28 13 min walk \- 0.7 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 25 min drive ### Restaurants - Subway 2 min walk - La Parrilla 4 min walk - Subway 1 min walk - KFC 2 min walk - Fish n' Fries 4 min walk ## About this property ### Hotel Alux Cancun Hotel near Plaza Las Americas Close to Puerto Cancun Marina Town Center, Hotel Alux Cancun has plenty to offer. Guests can connect to free in-room WiFi. Other perks include: - A front desk safe, luggage storage and a 24-hour front desk - Tour/ticket information Room features All guest rooms at Hotel Alux Cancun include comforts, such as air conditioning, in addition to Other conveniences in all rooms include: - Bathrooms with showers - TVs with digital channels ## Similar properties ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/17900/17834/37306d48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Caribe Downtown Cancun - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.6 Good 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=17834&PinnedHotelID=17834&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/96000000/95920000/95915600/95915594/b71d1ca4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Palmas en Laurel Downtown Cancun - 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Pool - Free Wi-Fi - Air-conditioning - Parking available 6.4 26 reviews £24 includes taxes & fees 25 Mar - 26 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=30529052&PinnedHotelID=30529052&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=8961476&PinnedHotelID=8961476&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8961476,17834,95915594,19981618,117764141) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - TV with digital channels ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Safety features at this property include a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Hotel Alux Cancun Hotel Alux Alux Cancun Hotel Alux Cancun Hotel Hotel Alux Cancun Cancun Hotel Alux Cancun Hotel Cancun ## Frequently asked questions ### Is Hotel Alux Cancun pet-friendly? ### How much does it cost to stay at Hotel Alux Cancun? ### How much is parking at Hotel Alux Cancun? ### What time is check-in at Hotel Alux Cancun? ### What time is check-out at Hotel Alux Cancun? ### Where is Hotel Alux Cancun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Alux Cancun Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.0 Location ### 7.2 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 23 8 - Good 44 6 - Okay 29 4 - Poor 9 2 - Terrible 11 ## Reviews Verified ### 8/10 Good #### Matthew 16 Sept 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Staff is nice. The property is dated but a great price and comfortable. Very close to ADO bus ##### Matthew Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### John 27 Jan 2024 Disliked: Property conditions & facilities, room comfort #### Noisey but great location. Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken! ##### John Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Robbie 23 Dec 2022 Liked: Staff & service, amenities, property conditions & facilities Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun. ##### Robbie Stayed 1 night in Dec 2022 Verified ### 6/10 Okay #### carlos 4 Aug 2025 There are no dining options on the property, but there are plenty of local food options nearby. there is no microwave or refrigerator ##### carlos Stayed 1 night in Aug 2025 Verified ### 8/10 Good #### Brian 10 Aug 2023 Liked: Cleanliness Disliked: Amenities It was old school and an authentic experience. Don't ever let the chains take over. They Suck.!! ##### Brian Stayed 1 night in Aug 2023 Verified ### 2/10 Terrible #### Phetnikone 11 Jun 2025 Disliked: Property conditions & facilities We arrived at 11:30pm in Cancun airport and reached the hotel front door by 12:10am. No one at front desk. We can see thru the locked door. We called 2-3 times, no one pick up phone. But there was someone behind us doing a midnight delivery. He was able to text front desk and 10 minutes later a lady came to open door and check us in. If there was no delivery guy there, we would have not got in. The delivery guy had the lady cellphone #. We have front desk number. We can hear the phone rings when we call hotel. ##### Phetnikone Stayed 1 night in Jun 2025 Verified ### 6/10 Okay #### Eugene 3 Sept 2023 Disliked: Amenities Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight. ##### Eugene Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### KRISTIAN 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Muy amables las personas que me atendieron en general todo muy bien ##### KRISTIAN Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### DANNY 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal muy atento y amable muchas gracias. ##### DANNY Stayed 2 nights in Dec 2025 Verified ### 6/10 Okay #### Paulina 17 Nov 2025 Liked: Cleanliness La habitación limpia solamente el AC muy ruidoso y la TV tenía una luz muy incómoda por la noche ##### Paulina Stayed 1 night in Nov 2025 Verified ### 4/10 Poor #### Emmanuel 16 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No aceptaron pago con tarjeta, el hotel es viejo y algo descuidado ##### Emmanuel Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Alejandra 25 Sept 2025 Disliked: Staff & service Terrible, es pago al llegar donde forzada ente es efectivo. Llegue 11.30pm, no hay cajeros o bancos cerca, pague en dólares y no anexo el monto qué me cobro a mi recibo. Llame en 2 ocaciones para ver disponibilidad y otra para avisar que estaba en camino. No se me notifico que solo es efectivo, así pude haber pagar otro viaje al uber para un cajero a retirar. ##### Alejandra Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Jorge 21 Jul 2025 Liked: Cleanliness, staff & service, amenities La habitación estaba bien, está bien ubicada. ##### Jorge Stayed 2 nights in Jul 2025 Verified ### 6/10 Okay #### Jorge 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fue una estancia agradable. ##### Jorge Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Manuel 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ubicación ##### Manuel Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Hugo 13 May 2024 Liked: Staff & service, amenities el aire acondicionado muy ruidoso y la tv no encendio ##### Hugo Stayed 1 night in May 2024 Verified ### 2/10 Terrible #### Cesar Alfonso 22 Jan 2024 Disliked: Cleanliness, amenities, property conditions & facilities Está cerca de la central pero no había agua caliente, solo fria y bien fria, no volvería a hospedarme a menos que no encontrase otra opción ##### Cesar Alfonso Stayed 1 night in Jan 2024 Verified ### 2/10 Terrible #### MARCIO 21 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não compensa Queria apenas um hotel ao lado do terminal ADO. Objetivo atingido, mas este hotel é muuuuito ruim. Atendimento péssimo, com os funcionários atendendo sem vontade, quarto ruim. A noite o barulho da rua não para, com polícia, alarme, gritaria, etc. Se tivesse que ficar por aqui de novo escolheria outro hotel. Ah, só aceita pagamento em dinheiro. ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/56E4BFEF25A394EA5980FE19D5F70CC3C0FBD1FA1703182764042.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Não sei o que é essa área. Imagino que deveria ser uma sala para comer. ](https://a.travel-assets.com/ugc/hotel-reviews/FB2D16B695CFC46AE7AB8C2FF315B9D0A08260A11703182758269.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARCIO Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Riquelmis 25 Nov 2023 Disliked: Cleanliness Ahi cucarachas en el baños ##### Riquelmis Stayed 3 nights in Nov 2023 Verified ### 2/10 Terrible #### Cynthia yaylen 12 Oct 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No se puede pagar con tarjeta ##### Cynthia yaylen Stayed 1 night in Oct 2023 Verified ### 2/10 Terrible #### Luis 28 Sept 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hay papel de baño, la sabana de una cama manchada, la chica de recepción muy lenta ##### Luis Stayed 1 night in Sep 2023 Verified ### 8/10 Good #### Arafat 21 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien por el precio pagado! ##### Arafat Stayed 1 night in Jun 2023 Verified ### 8/10 Good #### Alejandro 22 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Bueno 1\. Agua caliente 2\. Internet 3\. 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