Canaries Holidays from £1,030

The staff at the Coco Palm could not have done more to make our trip St Lucia a memorable one. Even if this hotel isn’t 5*, the service and hospitality was! The welcome and check-in was excellent and our room was exactly like the photos on the website. Throughout the stay the room was cleaned daily to an excellent standard. The hotel is ideal for travellers wanting to stay in Rodney Bay, with lots of good bars and restaurants within 10 mins walk of the hotel. During our stay we met a fantastic travel rep called ‘The One’ who arranged an excellent trip to the Gros Islet Jump Up and a Catamaran Tour to Soufiere. If you meet him, he is one of the good ones! The reason for an overall 4* review was the limited choice of foods for breakfast and at busier times, some of these choices were not available. When staying Bed and Breakfast, the breakfast is a key part of the experience and I would have expected a wider choice and for option to be restocked more frequently.

The three wall concept was unique, providing unobstructed views. The staff was amazing, very friendly and accommodating. The menu changed a couple times a week providing several dining options.

What an incredible stay!!

Beautiful resort and great if you have kids. Restaurants are great as well. I would definitely recommend!

We had a lovely time at the resort, the property is absolutely beautiful, very green and serene with beautiful flowers and all kinds different plants and fruit trees, with the name of the fruits. 4 pools were all different and very relaxing. The staff was amazing and everyone made us feel welcomed and went above and beyond to accommodate us at the restaurant. We did encounter some issues with our 2 bedroom villa, Avocado house. We were told that the WiFi was down before booking, however, there were more issues with this villa. We had no way to call reception because phone was down, our microwave didn’t work, so we were unable to heat food. And worse of all, we had lots of bees in the master bathroom, over 12 bees, which startled us and caused a delay in getting ready. Not sure how they entered the villa, I must assume that there is a hole somewhere in the villa. I took a video and pics and showed it to reception but was simply told sorry, with no attempt to contact the manager or offer a reduction in our final bill, considering all the issues we had with the villa. That was disappointing.