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"Really lovely property. Enjoyed our stay very much. Staff was lovely, restaurant The Elders was superb. Our bathroom while very nice was showing its age with some of the caulking and the glass shower divider was loose so let some water spill out. Just a bit more attention to detail and the cleaning would have been 5 stars. I would return. Thank you for a lovely stay. "

"Lovely stay, only downside was our bed had broke but once I told reception they sorted us and moved us to another room all within 15mins so amazing service from the man in reception who I didn’t catch his name unfortunately. Breakfast was good"

"Perfect stay with dog, very welcoming "

"Very comfortable and well appointed room.good bed "

"Extremely lovely hotel with helpful staff Restaurant disappointing for dinner, burger dry, overcooked such a shame, so will definitely stay here again but will avoid restaurant for dinner"

"Hotel within walking distance of town . Staff were very attentive . "

"Lovely hotel, we stay here a couple of times a year. Be back in November."

"We had a wonderful experience at the Gainsborough Bath Spa hotel during a short visit to town. The staff is very friendly and helpful. We had a couples massage during our stay and the spa in the hotel is top notch. The room was gorgeous with high ceilings and a nice separation of spaces. The nightly turndown service was unexpected and appreciated. We pretty much loved everything about this place!"

"Excellent option for a business stay and when sightseeing. The customer service is brilliant. Thank you "