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Reviews of Dr. Wilkinson's Backyard Resort and Mineral Springs, a Member of Design Hotels

4 out of 5
Dr. Wilkinson's Backyard Resort and Mineral Springs, a Member of Design Hotels
1507 Lincoln Ave, Calistoga, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 141 reviews" "
Rating 8 - Good. 21 out of 141 reviews" "
Rating 6 - Okay. 11 out of 141 reviews" "
Rating 4 - Poor. 7 out of 141 reviews" "
Rating 2 - Terrible. 2 out of 141 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alena, Bodega Bay

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property would benefit from a little pet grass area, and more noise buffer from the street.
Stayed 2 nights in Apr 2024
Response from Jose Ortega on 18 Apr 2024
Thank you for the wonderful review, Alena! We appreciate you taking the time to share your experience! We do have a pet area, furnished with pet bags, in the back of the parking area. We hope to see you again in the future!

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The decor was adorable, first hotel bed in years that I enjoyed sleeping on.the pools were wonderful, so relaxing. The parking was convenient. They could use a larger doggie potty area but we just walked the main drag in front of the hotel and found some grass. Walking distance to all the restaurants. Easy check in and out. Massages were just ok for the price. In my opinion the deep tissue massage was weak. The restaurant on site has good coffee and drinks but the food was nothing special.
Stayed 1 night in Mar 2024
Response from Jose Ortega on 23 Mar 2024
Thank you so much Brittany for your wonderful review! We are so happy that you enjoyed the hotel, mineral pools, spa, restaurant and our choice location which makes it possible to walk to everything in Calistoga. We hope to see you again in the future!

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing pools and lovely spa
Stayed 2 nights in Mar 2024
Response from Jose Ortega on 8 Mar 2024
Thank you Jessica for taking the time to share your experience here at Dr. Wilkinson's! We appreciate that you enjoyed our three mineral pools and our spa! We hope to see you again in the future!

10/10 Excellent

Erik

Stayed 1 night in Feb 2024
Response from Jose Ortega on 22 Mar 2024
Hi Erik! Thanks so much for the wonderful review! We hope to see you again in the future!

10/10 Excellent

Ria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very relaxing stay Staff are friendly and the facility is clean Will definitely come back.
Stayed 2 nights in Feb 2024
Response from Jose Ortega on 27 Feb 2024
Thank you so much for your wonderful review, Ria! We appreciate you taking the time to talk about our friendly staff, and our clean facility! We are so glad that you look forward to coming back and visiting!

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024
Response from Jose Ortega on 22 Mar 2024
Thanks so much for the amazing review, Thomas! We hope to see you again in the future!

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking and check-in were super easy. This is more of a motel than a hotel or a resort but it was still really nice. It is a walk up window to order food at the restaurant, but the food was pretty good. I wish it had a full bar, but they only had beer and wine and wine-based cocktails. The pools were great, even in the freezing rain. I tried to book us some massages three weeks before our arrival, but they were already booked up so that was pretty annoying but not a big deal. Had to walk to a spa across the street in the rain. The room was spacious and updated and we had a very good night of sleep.
Stayed 1 night in Jan 2024
Response from Jose Ortega on 1 Feb 2024
Thank you for your review, Nicholas! We appreciate you taking the time to share your experience. We are happy to see that you enjoyed our 3 mineral pools and the food at our restaurant House of Better. You will be happy to know that we will have a full bar later this year!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jose Ortega on 1 Feb 2024
Thank you for your outstanding review! We hope to see you again in the future!

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jose Ortega on 1 Feb 2024
Thank you for your review, Rafael! We appreciate you taking the time to share your experience. We hope to see you again in the future!

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jose Ortega on 1 Feb 2024
Thanks for the amazing review, Jason! We hope to see you again in the future!

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and location, extremely clean and spacious. Staff were very accommodating and pleasant. I would definitely recommend and visit again.
Stayed 2 nights in Jan 2024
Response from Jose Ortega on 20 Jan 2024
Thank you so much for your wonderful review, Dawn! We appreciate you taking the time to share your experience! We are thrilled that you called out our cleanliness and staff! We hope to see you again in the future!

8/10 Good

Casey

Stayed 1 night in Jan 2024
Response from Jose Ortega on 2 Feb 2024
Thanks so much for the wonderful review, Casey! We appreciate you taking the time to do so! We hope to see you again in the future!

2/10 Terrible

Olivia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called at 9 AM to ask what time our room was ready. Was told by 2:30 PM. Showed up and the lobby was a mess. People in wet bathing suits waiting for their rooms and it was past 4 PM. Staff at the front desk were rude and discourteous to guests. Manager was told how bad service was. All he said was that he knew that, and they were short staffed. At $300 per night, I expect more. This place is a notch above Motel 6 with disgruntled staff that should work at CA DMV. Avoid at all costs. Food sucks.
Stayed 1 night in Jan 2024
Response from Jose Ortega on 20 Jan 2024
Olivia, thank you for your candid feedback, we appreciate it. It seems you were here when we had quite a few folks out sick, and we apologize for the inconvenience! I would love the opportunity to talk further about your experience. Feel free to give me a call at the hotel.

6/10 Okay

Quiara

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The one outdoor pool was really nice but the other outdoor pool was cold. The environment was really noisy from the doors being heavy and closing loudly. You could also hear the other guests in their rooms above and next to you. The restaurant had a great food.
Response from Jose Ortega on 1 Feb 2024
Thank you for the review, Quiara, we appreciate you taking the time to share your experience.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jose Ortega on 5 Dec 2023
Thank you so much for the wonderful review, Jessica! We appreciate you taking the time to share your experience! We hope to see you again in the future!

8/10 Good

Lateefah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2023
Response from Jose Ortega on 5 Dec 2023
Thank you for the wonderful review, Lateefah! We appreciate you taking the time to share your experience. We are so glad you enjoyed your stay! We hope to see you in the future!

10/10 Excellent

Pratiksha

Travelled with partner
Loved every aspect
Stayed 2 nights in Oct 2023
Response from Jose Ortega on 22 Oct 2023
Thank you so much for the wonderful review, Pratiksha! We truly appreciate you taking the time to share our experience. We are so happy that you loved every aspect of Dr. Wilkinson's and hope to see you again in the future!

10/10 Excellent

Kirsten

Stayed 1 night in Oct 2023
Response from Jose Ortega on 31 Oct 2023
Thanks so much for the wonderful review, Kirsten! Thank you so much for staying with us and sharing your experience. We hope to see you in the future!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So inviting and relaxing! Everyone was professional and friendly. Loved the pools, dining options and outdoor areas.
Response from Jose Ortega on 25 Sept 2023
Thank you so much for the wonderful review, Mary! We appreciate you taking the time to share your experience! We are so happy you enjoyed the pools, House of Better and the many little gathering and game areas throughout the property. We hope to see you again in the future!

10/10 Excellent

jason, Union city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property with nice rooms and some cool amenities.
Stayed 1 night in Sep 2023
Response from Jose Ortega on 24 Sept 2023
Thanks for the wonderful review, Jason! We appreciate you taking the time to share your experience here at The Docs! We hope to see you again in the future!

10/10 Excellent

Jaymie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Jose Ortega on 9 Sept 2023
Thank you so much for the amazing review, Jaymie! We appreciate you taking the time review your stay with us! We hope to see you again in the future!

10/10 Excellent

stephany

Stayed 1 night in Sep 2023
Response from Jose Ortega on 9 Sept 2023
HI Stephany! Thank you so much for this amazing review! I'm so glad you enjoyed your time at The Docs! We hope to see you again in the future!

10/10 Excellent

catalina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls mud getaway
Just got back had a 2night 3day stay and mud bath treatment . All fantastic newly remodeled and they did an amazing job rooms have the cutest refrigerator and everything one needs for a cool confortable stay beautiful bedding decor . But the best part are there mineral pools hot cold and warm . Can’t wait to come back . On my next girls getaway !
Hot mineral pool semi indoor 😍
Warm pool
Mud bath
Stayed 1 night in Aug 2023
Response from Jose Ortega on 1 Sept 2023
Thank you so much for your outstanding review, Catalina! We appreciate you taking the time to share your wonderful experience in our "cool and comfortable" resort. We are so glad you enjoyed our 3 mineral pools and our mud treatment! We look forward to seeing you again in the future!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. A classic property now modernized in the great and quaint town of Calistoga. This property is a partner of the Marriott. You get your Bonvoy points. Restaurant excellent. Facility spotless. Only negative.. remember this is a motel.. so entrance to rooms from outside, parking lot a ways from entrance to rooms and you will hear some road traffic. But this is a motel.. that has been beautifully remodeled with excellent food and service. Enjoy the mineral spring hot pool and swimming pool. Relax and enjoy the spa after a few winery tours nearby. Worth it.
Stayed 1 night in Jul 2023
Response from Jose Ortega on 5 Aug 2023
Thank you so much for the wonderful review, we appreciate you taking the time to share your experience! We are so glad you enjoyed our restaurant, House of Better, and our beautiful renovations! We hope to see you again soon!

10/10 Excellent

Amelia

Stayed 2 nights in Jul 2023
Response from Jose Ortega on 19 Aug 2023
Amelia, thank you so much for your awesome review! We appreciate it! We hope to see you again in the future!

10/10 Excellent

Maciej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel ,👍
Stayed 3 nights in Jul 2023
Response from Jose Ortega on 5 Aug 2023
Thank you so much for your review! We appreciate you taking the time to let others know that you had an enjoyable time while here. We hope to see you again in the future!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffs
Stayed 1 night in Jul 2023
Response from Jose Ortega on 8 Jul 2023
Thanks so much for the outstanding review and for highlighting our amazing staff! We appreciate you taking the time to leave the review and hope to see you again in the future!

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay, Would Come Again
I stayed with my mom recently, and we enjoyed it. The warm pool, not the covered hot tub, wasn't hot enough, in our opinion, considering the chilly wind, but we enjoyed it. The room was very nicely furnished, and we enjoyed the hotel restaurant. It had tasty and healthy breakfast options.
Stayed 1 night in Jun 2023
Response from Jose Ortega on 3 Jul 2023
Thank you so much Jess for your wonderful review, we appreciate you taking the time to share your experience! We hope to see you again in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jose Ortega on 5 Jun 2023
Thank you so much for the amazing review, Michael! We are so glad you enjoyed staying with us! We hope to host you in the future!

10/10 Excellent

Nineveh

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Jose Ortega on 3 Jun 2023
Thank you so much for the awesome review, Nineveh! We appreciate it! We look forward to seeing you again in the future!

10/10 Excellent

Laura, Auburn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The overall layout was great! The appearance was always clean and tidy, and one area flows into the other. The outdoor seating and picnic area was great immediately adjacent to the food and beverage service. The only recommendation I have is for the front desk staff to either give brief tour or provide map identifying the areas and easiest access to the adult only spa.
Stayed 2 nights in May 2023
Response from Jose Ortega on 29 May 2023
Thank you so much for your wonderful review, Laura! We are so happy you enjoyed your stay with us and had some fun in our front yard, and tasted some of our cuisine from House of Better! Thank you for the suggestion of a map! We do have them available and will be sure they are given out on a regular basis. Thanks again for the review, and we hope to see you again in the future!

10/10 Excellent

Michael, Redwood City

Stayed 1 night in May 2023
Response from Jose Ortega on 25 Jun 2023
Michael, thank you so much for your amazing review! We are so happy you enjoyed your time at The Doc's! We hope to see you in the future!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jose Ortega on 8 Apr 2023
Thank you so much for the wonderful review, Thomas! We are so glad you enjoyed your time with us! We hope to see you in the future!

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Jose Ortega on 27 Mar 2023
Lauren, we appreciate you taking the time to leave such a wonderful review! We are so glad you enjoyed your time here at The Doc's! We hope to see you in the future!

10/10 Excellent

Carolyn

Stayed 1 night in Mar 2023
Response from Jose Ortega on 26 Mar 2023
Thank you so much for your awesome review, Carolyn! We appreciate you taking the time to share your experience! We hope to see you again in the future!

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun, comfortable hotel with a great spa!
Stayed 2 nights in Mar 2023
Response from Jose Ortega on 19 Mar 2023
Thank you so much for your wonderful review, Dawn! We appreciate you taking the time to share your experience here at Dr. Wilkinson's! We are so happy that you had a good, fun and comfortable time while with us! We hope to see you again in the future!

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in with Jose ! Thank you very much for such friendly warm atmosphere! Feel like we meet family! If we come to Calistoga we definitely will stay here!
Stayed 1 night in Feb 2023
Response from Jose Ortega on 19 Feb 2023
Thank you so much for your awesome review, Tatiana! Jose is the best, and we are glad you felt you met family. Thanks for taking the time to review your experience! We look forward to seeing you again in the future!

10/10 Excellent

Anjelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for relax gateaway
Stayed 1 night in Feb 2023
Response from Jose Ortega on 18 Feb 2023
Hi Anjelika!Thank you so much for your awesome review! We appreciate you taking the time to share your experience at The Docs! We hope to see you again in the future!

8/10 Good

tamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Jose Ortega on 27 Dec 2022
Thank you so much for the wonderful review, we appreciate you taking the time to do so! We hope to see you in the future! Happy New Year!

10/10 Excellent

Valera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Jose Ortega on 25 Dec 2022
What an amazing Christmas gift! Thank you so much for your stellar review, we appreciate it! We hope to see you again in the future! Happy holidays!

6/10 Okay

Kristina, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Megan

Stayed 1 night in Dec 2022
Response from Jose Ortega on 14 Dec 2022
Megan, thank you so much for your awesome review! We truly appreciate you taking the time to do so! We are so glad you enjoyed your time at The Doc's! We hope to see you again in the future! Happy Holidays!

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Jose Ortega on 13 Dec 2022
Thank you so much for your wonderful review, Donna, we appreciate it! We are so glad you stayed with us! We hope to see you again in the future! Happy holidays!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Relaxing
It was not the relaxing visit I had hoped for. My daughter and I arrived Wednesday around 8 pm for two nights. We were tired and went straight to our room. Immediately we heard a dog in the room next door that barked non—stop for over an hour. I live next to several dogs at home on either side of me that bark a lot so I was feeling cursed. I texted the front desk twice and they said they had called the absent dog owners to address the issue. Why even allow dogs at a spa where wellness and quiet should go hand in hand? Obviously This was not a service dog as the owners had left it alone. Additionally there were four guests that were obnoxiously loud and possibly very drunk that arrived in the hot spa every time I visited. I noticed a small sign that recommended “quiet” on the gate before entering. There needs to be a larger sign inside the spa and enforcement from the staff. The last straw was the slamming of doors every time someone exited their room. Everywhere we go these days the world is getting noisier and people seem to be in inconsiderate bubbles, but it shouldn’t be expected at places that highlight wellness and relaxation. Also, they have a weird policy that you have to contact the front desk to open the gate to let you in each time you visit the hot spa. On the plus side, the room was clean and the food was good. Check out was Veteran’s day. I wasn’t asked about my visit so I’m leaving that feedback here in the hopes this helps guests who are sensitive to noise.
Stayed 2 nights in Nov 2022
Response from Jose Ortega on 23 Nov 2022
Thank you for your review, we appreciate your feedback as it helps us to be better! I would love to talk to you more about your stay, so that I can better understand your experience while here. Please feel free to give me a call. Thank you for staying with us!

10/10 Excellent

Anjelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern upgraded clean hotel, stayed 5 days. Next door is the spa services which is super convenient. 3 pools, dining options, great wine selections.Highly recommend.
Response from Jose Ortega on 6 Nov 2022
Thank you so much for your wonderful review, Anjelika! We truly appreciate you taking the time to share your experience! We are thrilled that you enjoyed the spa, pools, and our restaurant House of Better! We hope to see you again in the future. Take care!

10/10 Excellent

Cloie, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and fun family time.
Stayed 3 nights in Oct 2022
Response from Jose Ortega on 11 Oct 2022
Thank you Cloie for your wonderful review! We appreciate you taking the time to share your experience! We are so happy that you and your family had a good time! We hope to see you again in the future!

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly. Great service and nice products. A very nice renovation of an older property.
Stayed 3 nights in Oct 2022
Response from Jose Ortega on 11 Oct 2022
Hi Katie! Thanks so much for leaving such a wonderful review! We are glad that you enjoyed our friendly staff and great products! We hope to see you again in the future!

10/10 Excellent

Virginia

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. It is walking distance to the shops and restaurants in Calistoga. The beds were comfy and AC came in handy since it was still hot. Mineral pools were lovely! Staff was very accommodating and helpful and friendly. I loved that they are pet friendly. It would be nice to have courtesy coffee available in lobby in the morning. That was the only thing I would change.
Stayed 2 nights in Sep 2022
Response from Jose Ortega on 4 Oct 2022
Thank you for your amazing review, Virginia! We appreciate you taking the time to share your experience! We are so glad you enjoyed the beds, pools, staff and the fact that we love for our guests to bring their pets! Coffee in the morning in the lobby is definitely a good idea! We hope you had a chance to try our pour-over coffee in the room. We hope to see you again in the future! Until then, be well!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly Visit
Loved the ambiance… such an eco-friendly hotel with a current pulse on food, fun and relaxation. The pools are well maintained and the rooms are spacious and updated… very easy to fall into relaxation quickly at a place like this.
Stayed 3 nights in Sep 2022
Response from Jose Ortega on 27 Sept 2022
Thank you so much for your outstanding review! We appreciate you taking the time to share your experience! We are so glad you enjoyed the pools, your room and that you were able to easily relax and enjoy!

4/10 Poor

Casey

Travelled with family
Disliked: Property conditions & facilities, room comfort
Lipstick on a Pig
Over priced motel. Overall, I am disgusted by the $600/night price tag and the experience I had. They have high-end products like bath products from Malin+Goetz, blow dryers by Dry Bar, a robe by Parachute or a water kettle by Smeg…but the keyless entry didn’t work, our a/c had issues, our refrigerator was not working properly, and the single pane window rattle all night due to the wind. Had the worst sleep because you can hear everything. We wanted to grab a snack at the kitchen the first night we were there since the kitchen was supposedly open until 10, but we’re told, when we visited at 9:00, that the kitchen was closed due to a private event. When we asked the staff what options we had to grab a bite in Calistoga, we were told to Google places. We eat at the House of Better for breakfast. The food was OK, but one individual in our party ordered the avocado toast with the $3 extra for the poached egg (approx. $18 total) and the egg was hard boiled, another guest in our party ordered a side of toast, and got ONE piece of toast! When we checked out the person at the front desk asked us how our $1500, 2 night stay was, we told her not the best. She said, I am sorry, here is a bag of bath salts! Talk about pouring salt on a fresh wound. Overall, I would not have had issues had my total price been a third of what I paid. But when the cost is $600 per night, I expect more. Sorry Doc, I will not be back!
Stayed 2 nights in Sep 2022
Response from Jose O on 1 Oct 2022
Hi Casey,thank you for your recent visit, and truly sorry to hear about you left unsatisfied with your stay. I would like to have the opportunity to address your comments and would love an opportunity to talk in person. Please call me directly at 707-942-4102 and ask for Jose Ortega. Looking forward to your call.