Search Casino Hotels in Cais do Sodre

"Extremely disappointed for having experienced a few unpleasant moments. Our stay included 2 rooms, both next to each other. The 4 of us were abruptly awaken by loud drilling coming from the floor above us, and lasting approx. 45 min. My sister and brother in law immediately called reception and they were told "they are repairing and need to drill". My brother-in-law asked to speak with the manager and he was told he would get a call by 9AM. It didn't happen!. He was asked if we all had not been made aware in advance of the work scheduled the following morning. Had we known, we would have rejected the rooms! Noone likes to wake up that way! The overall service was "indifferent"! Of the 4 people at the reception standing there while we checked in, only one greeted us while the others just stood there without even giving eye contact! The only positive was breakfast; good variety, but again, the majority of the staff was not friendly or welcoming. The floors where the rooms are do need repairs and upgrading. Needless to say, we won't be staying in that location in the future."

"The room was okay although somewhat expensive - bed was very hard, area carpet not the cleanest, mini bar not well stocked - Some staff are friendly others not so much - "

"A spectacular hotel close to the airport in Lisbon. Very convenient for early morning flights. Breakfast bar available from 0300 hrs for early departures. Wonderfully friendly and helpful staff."

"Great"

"I have stayed here over a number of years and i always enjoyed my stay . However I have noticed a big change now the hotel is always busy with big groups staying and the staff are doing their best but they have lost the personal touch and friendliness that use to be evident . No one bothers to remember your name or anything else for that matter. It has become quite impersonal and functional. Breakfast is very good and rooms reasonably comfortable but there is room for improvements."

"Very pleasant place to stay "

"Perfect for 3 nights in Lisbon. Nice and convenient location. Breakfast was great! Room appears smaller due to unique design of the bathroom with separate shower, toilet & vanity. Amazing exercise facilities with indoor pool, steam room etc. Exceptional staffs. Polite and helpful! Thank you! "

"Outstandingly lovely staff., perfectly located. Couldn’t have asked for more."

"everyone was helpful and pleasant !"