Eurostars Universal Lisboa

Photo gallery for Eurostars Universal Lisboa

Primary image
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace

Overview of Eurostars Universal Lisboa

VIP Access
UNESCO Sustainable Travel Pledge

Eurostars Universal Lisboa

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221

Explore the area

  • Popular LocationLisbon Oceanarium10 min walk
  • AirportLisbon (LIS-Humberto Delgado)10 min drive
  • Popular LocationJerónimos Monastery26 min drive
  • Popular LocationBelém Tower27 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Lisbon

Located in Parque das Nacoes neighbourhood, Eurostars Universal Lisboa is connected to a railway/underground station. Castle of São Jorge and Commerce Square are notable landmarks, and travellers looking to shop may want to visit Vasco da Gama Shopping Centre. Don't miss out on a visit to Lisbon Oceanarium.

What's nearby

  • Lisbon Casino - 3 min walk
  • Vasco da Gama Shopping Centre - 5 min walk
  • Lisbon Oceanarium - 10 min walk
  • Jerónimos Monastery - 26 min drive
  • Belém Tower - 27 min drive

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 10 min drive

Restaurants

  • Koko - 2 min walk
  • Oficina do Gelado - 3 min walk
  • Butchers - 3 min walk
  • La Expo Dolce Vita - 4 min walk
  • Hippopotamus - 4 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel connected to a railway/underground station in Lisbon with spa services
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services and a seasonal outdoor pool.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and complimentary bathrobes. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a shower, slippers and hairdryers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Self-parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 52 out of 68 reviews
5 - Excellent 76%
Rating 4 - Good. 7 out of 68 reviews
4 - Good 10%
Rating 3 - Okay. 7 out of 68 reviews
3 - Okay 10%
Rating 2 - Poor. 0 out of 68 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 68 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and professional service. Near bus and train station, three train stations away from airport. More of a business district. Glass of sparkling welcome wine at reception a nice touch.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great hotel staff
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and view! Very cleaned and amazing breakfast buffet!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Rooms larger than norm for Portugal. So clean! Room doors are thick-we didn’t hear anyone walking by talking. Short 10 minute walk to mall and Orient Stop for trains, buses and metro. Very convenient to get to airport-8 € taxi ride, 5€ Uber or metro 1.50€.
Stayed 1 night in Jun 2022