Ratings based on 390 verified reviews

4.0 out of 5
80% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 24 Jan 2020 on Orbitz
The things that disappoints us: 1. Stairs only on entrance 2. Shower area is small. So we use the Onsen mostly for showering instead of shower in room 3.On top of that, shower curtain smells. Even after we ask for it to be replaced, it smells bleach after 4. Be mindful that there are tourists that still do not follow rules of onsen, these includes not showering before entering the bath, onsen with swimwear on, or even looking at phonew while in the onsen.
Comment from Hotel Management
24 Jan 2020 by Front Desk, Hotel Management
Thank you for the review. Your comments will help you to make better hotels. Thank you for pointing out.
4 out of 5
by a verified traveller

We’ll be back

Posted 14 Jan 2020 on Hotels
Excellent location Spacious by Japan standards Very helpful staff
Comment from Hotel Management
15 Jan 2020 by the b suidobashi フロントデスク, Hotel Management
Thank you for the review. We are looking forward to seeing you again.
5 out of 5
by a verified traveller

Posted 9 Jan 2020
Comment from Hotel Management
12 Jan 2020 by フロントデスク, Hotel Management
この度はザ・ビー水道橋をご利用頂きまして、誠にありがとうございます。 また、ご感想をご投稿いただき、重ねてお礼を申し上げます。 快適に過ごせる時間、空間を提供できるよう更に努力して参ります。 お客様のまたのお越しを心よりお待ち申し上げます。
4 out of 5
by a verified traveller

Posted 30 Dec 2019 on Hotels
Comment from Hotel Management
1 Jan 2020 by the b suidobashi フロントデスク, Hotel Management
Thank you for the review Your evaluation will be helpful for making a better hotel. We look forward to seeing you again.
5 out of 5
by a verified traveller

Posted 13 Dec 2019
Comment from Hotel Management
20 Dec 2019 by ザ・ビー東京水道橋・フロントデスク, Hotel Management
この度はザ・ビー水道橋にご宿泊いただき、誠にありがとうございました。 滞在の感想をご投稿いただき、重ねてお礼を申し上げます。 これからも、皆さまに良いサービスと満足をご提供できるよう努めてまいります。 またお客様をお迎えできますことを、スタッフ一同楽しみにしております。 お客様のまたのご来館を心よりお待ち申し上げます。
5 out of 5
by a verified traveller

Posted 1 Dec 2019 on Hotels
Comment from Hotel Management
5 Dec 2019 by the b suidobashi フロントデスク, Hotel Management
この度はザ・ビー水道橋にご宿泊いただき、誠にありがとうございました。 お客様のまたのご来館をスタッフ一同心よりお待ち申し上げます。
4 out of 5
by a verified traveller

Posted 15 Nov 2019
Fold down sofa bed was a bit uncomfortable and unfortunately the public baths were closed for renovations.
Comment from Hotel Management
16 Nov 2019 by the b suidobashi フロントデスク, Hotel Management
Dear Sir or Madam Thank you for your comment. And we will improve the matter pointed out from now on. We are looking forward to seeing you again. Thank you very much. The B Suidoubashi Hotel Front Ryo
3 out of 5
by a verified traveller

Posted 11 Nov 2019
Comment from Hotel Management
16 Nov 2019 by the b suidobashi フロントデスク, Hotel Management
Dear Sir or Madam Thank you for your comment. We are looking forward to seeing you again. Thank you very much. The B Suidoubashi Hotel Front Ryo
5 out of 5
by a verified traveller

Posted 21 Oct 2019 on Hotels
Comment from Hotel Management
23 Oct 2019 by ザ・ビー東京水道橋/フロントデスク, Hotel Management
この度はザ・ビー東京水道橋へご予約を頂きまして誠にありがとうございます。またホテルへの高評価を頂戴いたしまして大変嬉しい限りでございます。またお客様とお会い出来ることを楽しみにお待ち申し上げております。よろしくお願いいたします。
4 out of 5
by a verified traveller

Posted 22 Aug 2019 on Hotels
Comment from Hotel Management
8 Sep 2019 by ザ・ビー水道橋 フロントデスク, Hotel Management
Thank you for the review We aim for a better hotel based on your evaluation. I look forward to seeing you again.