Title: Hotel Buenavista Bacalar Jungle Experience Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=39759771&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Buenavista Bacalar Jungle Experience Escape to tranquility near ancient ruins. Savor local flavors in the family restaurant and unwind with yoga or meditation. ## Photo gallery for Hotel Buenavista Bacalar Jungle Experience ![Outdoor pool - Hotel Buenavista Bacalar Jungle Experience (Bacalar)](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/fa2939c8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Buenavista Bacalar Jungle Experience (Bacalar)](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/f4923b28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Individually decorated, bed sheets - Hotel Buenavista Bacalar Jungle Experience (Bacalar)](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/496fc2b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Hotel Buenavista Bacalar Jungle Experience (Bacalar)](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/e88d925d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Buenavista Bacalar Jungle Experience (Bacalar)](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/ad90934f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Chacchoben Ruins, Hotel Buenavista Bacalar - Yoga & Meditation Included offers a serene escape with local cuisine breakfast, spa services like massages, and a family restaurant serving al fresco dining. Unwind by the firepit or explore nearby attractions using free bicycle rentals; enjoy outdoor furniture and multilingual staff assistance. VIP Access ## Reviews 7.8 Good ## Popular amenities - Pool - Breakfast included - Free Wi-Fi - Air-conditioning - Room service - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Room Standard ![Individually decorated, bed sheets](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/83ae8570.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - Sleeps 2 ### View all photos for Room Standard ![Individually decorated, bed sheets](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/c962651a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 387 sq ft - Sleeps 4 ### View all photos for Deluxe King Room ![Deluxe King Room | Individually decorated, bed sheets](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/67108488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Dining table Fan Eco-friendly toiletries - 388 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Individually decorated, bed sheets](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/a8533c56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Dining table Fan Eco-friendly toiletries - 388 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBuenavista-Hotels-Hotel-Buenavista-Bacalar.h39759771.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBuenavista-Hotels-Hotel-Buenavista-Bacalar.h39759771.Hotel-Information) ## About the area Bacalar is home to Hotel Buenavista Bacalar Jungle Experience. Chacchoben Ruins and Laguna Bacalar Ecological Park are two other places to visit that come recommended. [Visit our Bacalar travel guide](https://www.expedia.co.uk/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.87815%2C-88.23964&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c4MyNKpzBIVbS_g4mtXA9OX_4fY=) Calle Othon P. Blanco, Reg. 1 Mza. 55 Lte. 29 Pblo. Buenavista, Bacalar, QROO, 77923 ### What's nearby - Lake Bacalar \- 6 min walk \- 0.4 miles - Laguna Bacalar Ecological Park \- 56 min drive \- 20.3 miles - Fort of San Felipe \- 57 min drive \- 20.8 miles - Municipal Spa of Bacalar \- 59 min drive \- 21.4 miles - Cenote Cocalitos \- 62 min drive \- 23.4 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 60 min drive ### Restaurants - ‪Jugo De Piña - ‬9 min drive - ‪Laguna Azul - ‬18 min drive - ‪Elvira Natura Lagune Lounge - ‬11 min walk ## About this property ### Hotel Buenavista Bacalar Jungle Experience Family-friendly hotel near Chacchoben Ruins Consider a stay at Hotel Buenavista Bacalar Jungle Experience and take advantage of free breakfast (local cuisine), a garden and a playground. Stay connected with free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool - Free bike hire, babysitting (surcharge) and smoke-free property Room features All rooms are individually decorated, and boast comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as dining tables and separate dining areas. Extra conveniences in all rooms include: - Bathrooms with eco-friendly toiletries and showers - Balconies, separate sitting areas and separate dining areas ## Similar properties ![Living area](https://images.trvl-media.com/lodging/9000000/8490000/8488600/8488594/734c363d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Chital Raudales - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 217 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=8488594&PinnedHotelID=8488594&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/0c5d0468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laguna Bacalar Bacalar - Pool - Kids’ pool - Parking included - Free Wi-Fi 6.2 496 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Cabin | Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/b43070b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embajada Universal By La Eufemia Group Huay-Pix - Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 73 reviews £79 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/dfebb8a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Bacalar Cabañas & Lagoon Club Bacalar - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/83000000/82670000/82667600/82667553/00fcc0dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alma de Zorro Bacalar - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 61 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=82667553&PinnedHotelID=82667553&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/1ab92c8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free Wi-Fi - Air-conditioning - 24/7 front desk 8.6 Excellent 269 reviews £113 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Casita | Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/79000000/78490000/78486000/78485913/b4fde478.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kapok Bacalar – Plant Based Hotel Pedro A. Santos - Breakfast included - Spa - Parking included - Free Wi-Fi 7.6 Good 12 reviews £108 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=78485913&PinnedHotelID=78485913&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/51000000/50910000/50904000/50903909/7e7bbcd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asilé Hotel Boutique Bacalar - Free Wi-Fi - Air-conditioning - Laundry room - 24/7 front desk 8.8 Excellent 148 reviews £59 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=50903909&PinnedHotelID=50903909&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Apartments Azure Bacalar - Pool - Free Wi-Fi - Air-conditioning - Outdoor space 9.0 Wonderful 65 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=98456437&PinnedHotelID=98456437&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/71000000/70450000/70443600/70443538/e3d5ccf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Makech Diego Rojas Zapata - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.6 Excellent 39 reviews £42 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=70443538&PinnedHotelID=70443538&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free local cuisine breakfast available daily 9:00 AM to 11:00 AM - Couples/private dining - Private picnics ### Things to do - Free bicycle rentals - Outdoor pool - Playground ### Family friendly - Dining table - In-room babysitting - Outdoor pool - Playground - Separate in-room dining area ### Conveniences - Guidebooks ### Guest services - Change of towels on request - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Smooth flooring in room - Wheelchair accessible (may have limitations) ### More - At least 10% of profits reinvested in community and sustainability - At least 80% of food locally-sourced - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Mosquito nets - No plastic drinking straws - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Chef service - Dining table - Limited room service - Separate dining area ### More - Air conditioning - Bulk dispensers for toiletries - Ceiling fan - Eco-friendly toiletries - Electrical adapters - Fan - Individual decor - Separate sitting area - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Early check-in is available for a fee ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 500 ### Special check-in instructions There is no front desk at this property Information provided by the property may be translated using automated translation tools ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1000.0 per stay - A tax is imposed by the city: MXN 48.85 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out fee: MXN 500 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Hotel Buenavista Bacalar Jungle Experience have a pool? ### Is Hotel Buenavista Bacalar Jungle Experience pet-friendly? ### How much is parking at Hotel Buenavista Bacalar Jungle Experience? ### What time is check-in at Hotel Buenavista Bacalar Jungle Experience? ### What time is check-out at Hotel Buenavista Bacalar Jungle Experience? ### Where is Hotel Buenavista Bacalar Jungle Experience located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Buenavista Bacalar Jungle Experience Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 6.0 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 50 8 - Good 19 6 - Okay 15 4 - Poor 8 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Arturo 22 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I will like to emphasize on the attention and dedication of Letty's she was great and cooked a great breakfast for us her attention was impecable!!! ##### Arturo Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### josh 12 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Remote and quiet. Food is great ##### josh Stayed 1 night in Dec 2024 ### 10/10 Excellent #### manuel 9 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place and perfect to enjoy the nature of lake Bacalar ##### manuel Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Hilda 27 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities This place is nothing like pictured unfortunately we booked 5 nights and we so much regretted it first it's 25 minutes from the center of bacalar the roads are terrible especially when it rains, the room are very basic, beds and a shower that's all , rooms are not clean, or cleaned properly and have a wet smell to them ,bed sheets and towels have stains, very uncomfortable beds , the swimming pool looks like a square hole with just water in it,lots of mosquitoes, we were never offered any amenities except for a Christmas eve dinner and it was very thoughtful but very awful , DONT RECOMMEND THIS PLACE ##### Hilda Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Nicholas 12 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice quiet place ##### Nicholas Stayed 2 nights in Mar 2023 ### 8/10 Good #### Nicholas 25 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there. ##### Nicholas Stayed 1 night in May 2023 ### 10/10 Excellent #### Camilla 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room. ##### Camilla Stayed 5 nights in Mar 2023 ### 6/10 Okay #### Jose 16 Jul 2023 Liked: Staff & service The pool was not clean overpriced for what it is. Staff was Great! ##### Jose Stayed 1 night in Jul 2023 ### 10/10 Excellent #### michell 26 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### like camping this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone. ##### michell Stayed 2 nights in Apr 2023 ### 8/10 Good #### KARLA 17 Jun 2024 Liked: Cleanliness, amenities Hidden it was hard to find ##### KARLA Stayed 2 nights in May 2024 ### 10/10 Excellent #### Robert 26 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4. ##### Robert Stayed 1 night in Aug 2023 ### 6/10 Okay #### Herculano Lopez 18 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Herculano Lopez Stayed 3 nights in Jun 2024 ### 8/10 Good #### Santino 28 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar. ##### Santino Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Naga Raju 26 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities EXCEPTIONAL ##### Naga Raju Stayed 1 night in Nov 2022 ### 4/10 Poor #### Alma 9 Oct 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier. ##### Alma Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Horacio 21 Jul 2024 #### Not what is advertised The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskito’s , really negative experience ##### Horacio Stayed 1 night in Jul 2024 ### 8/10 Good #### Lucy 1 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing base in the jungle I’m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Don’t expect loads of eating options, you’re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and there’s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming. ##### Lucy Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### lucia 29 Dec 2025 Liked: Cleanliness, amenities Posto molto carino in mezzo alla giungla. Tenuto con molta attenzione e rispetto dell’ambiente, ideale per rilassarsi. Tutti molto gentili e pronti ad aiutare. Lo consiglio! ![](https://a.travel-assets.com/ugc/hotel-reviews/77da8817-cc4f-4bff-8750-58f0e9b96428-1767043623723.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### lucia Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### alberto antonio 14 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Es fraude no existe el hotel en donde dicen lo reporte y no me cancelaron son una bola de rateros ##### alberto antonio Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Alan 28 Jul 2025 Disliked: Cleanliness, amenities Muy malo.. no se parece nada a las fotos ##### Alan Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Alberto 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Un hotel que te hace sentir que estás en la selva, muy lindas instalaciones, solo el tema que tienen que considerar son los mosquitos, pero es de esperarse porque están en su habitad ##### Alberto Stayed 2 nights in Jul 2025 ### 8/10 Good #### Sandra 10 Mar 2025 Schöne Unterkunft mit leider nur begrenztem Frühstück. ##### Sandra Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Brenda 4 Mar 2025 Disliked: Cleanliness, property conditions & facilities #### Almohadas sucias El hotel es pequeño y rustico. Las almohadas eran de mala calidad y olian muy mal (pareciera que no las lavaban hace mucho tiempo). Anuncian uso de bicicletas pero ninguna servia. Tampoco sabian nada del servicio ofrecido de masaje En la noche no se queda nadie del personal solo un vigilante ##### Brenda Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### MARTA 13 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar ideal para desconectar del bullicio y reconectar con la naturaleza y con uno mismo. Los anfitriones muy amables, el desayuno delicioso y el entorno en mitad de la selva increible. Al ser cliente del hotel, tienes gratis el servicio de kayak en el balneario Buenavista, disfrutando de la laguna muy poco concurrida. Si lo que buscas es tranquilidad es ideal. Necesitas auto, está a 15 km de la laguna de Bacalar ##### MARTA Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Brenda Liliana 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El mejor hotel Muy bonitas las habitaciones el lugar muy agradable, la comida deliciosa. Una recomendación excelente El trato de las personas en el hotel, lo recomendamos ##### Brenda Liliana Stayed 3 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Villa La Vittoriana](https://www.expedia.co.uk/Salo-Hotels-Villa-La-Vittoriana.h22255538.Hotel-Information) > > [Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Arte-All-Parks-And-Tours-All-Fun-Inclusive.h61500646.Hotel-Information) > > [Hotels with Early Check-in in Melbourne Central Business District](https://www.expedia.co.uk/Melbourne-Central-Business-District-Melbourne-Hotels-Hotel-With-Early-Check-In.0-n6052020-0-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [The Venetian Resort Las Vegas](https://www.expedia.co.uk/Las-Vegas-Hotels-The-Venetian-Resort-Las-Vegas.h1443.Hotel-Information) > > [La Casa de la Playa by Xcaret-All Inclusive, Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information) > > [Occidental at Xcaret Destination - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information) > > [Timeless 2BR Near Downtown](https://www.expedia.co.uk/Vienna-Hotels-Timeless-2BR-12-Min-From-Downtown.h58172610.Hotel-Information) > > [Rennie Mackintosh Station Hotel](https://www.expedia.co.uk/Glasgow-Hotels-Rennie-Mackintosh-Station-Hotel.h888348.Hotel-Information) > > [Family-Friendly Hotels in Mallorca Island](https://www.expedia.co.uk/Mallorca-Island-Hotels-Family-Friendly-Hotel.0-0-d602317-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World](https://www.expedia.co.uk/Bruges-Hotels-Hotel-De-Orangerie.h34069.Hotel-Information) > > [Hotels with Pool in Scotland](https://www.expedia.co.uk/Destinations-In-Scotland-Hotels-With-Pool.0-0-d11219-tHotelswithPool.Hotel-Filter-Destinations) > > [THE HAYLOFT CHESHIRE- A Brand new stunning barn conversion.](https://www.expedia.co.uk/Congleton-Hotels-THE-Hayloft-Cheshire-A-Brand-New-Stunning-Barn-Conversion.h39201127.Hotel-Information) > > [Old town square premium apartments](https://www.expedia.co.uk/Prague-Hotels-Old-Town-Square-Premium-Apartments.h17719526.Hotel-Information) > > [Hotels in Holywell](https://www.expedia.co.uk/Holywell-Hotels.d5620.Travel-Guide-Hotels) > > [Domes Noruz Chania, Autograph Collection - Adults Only](https://www.expedia.co.uk/Chania-Hotels-Domes-Noruz-Chania.h15451739.Hotel-Information) > > [Hyatt Regency Orange County](https://www.expedia.co.uk/Garden-Grove-Hotels-Hyatt-Regency-Orange-County.h15965.Hotel-Information) > > [B&B Castlebellingham](https://www.expedia.co.uk/Castlebellingham-Bed-And-Breakfasts.d3000369936-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [MarriottHotelsResorts Hotels in North Wales](https://www.expedia.co.uk/North-Wales-Hotels-Marriott-Hotels-Resorts.0-0-d56113--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Hotel Xcaret Mexico - All Parks / All Fun Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Mexico-All-Parks-All-Fun-Inclusive.h18335979.Hotel-Information) ### Flights ### Cars ### Packages > [Egypt Holidays](https://www.expedia.co.uk/Egypt.d52.Holidays-City-Breaks) > > [York Racecourse](https://www.expedia.co.uk/York-Racecourse-York.d553248621532494403.Attraction) ### Holiday Rentals ### General > [Visit Kingsbridge](https://www.expedia.co.uk/Kingsbridge.dx4379) > > [Visit Knoxville](https://www.expedia.co.uk/Knoxville.dx602977) ---