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Reviews of Pullman Bucharest

4 out of 5
Pullman Bucharest
10 Montreal Square, Bucharest

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 241 reviews" "
Rating 8 - Good. 91 out of 241 reviews" "
Rating 6 - Okay. 17 out of 241 reviews" "
Rating 4 - Poor. 2 out of 241 reviews" "
Rating 2 - Terrible. 5 out of 241 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and warm and welcoming staff. Thank you and will come back any time I’ll be around. All the best, Alex
Stayed 1 night in Mar 2024

8/10 Good

Mahsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great for short stay
Stayed 1 night in Feb 2024

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Joshua E Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Calin on 17 Jan 2024
Dear Mr. Herbert,We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nechita CalinGuest Experience ResponsibleandMincho PachikovGeneral Manager

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, helpful and professional.
Stayed 11 nights in Oct 2023

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and rooms. Perfect service. Need face lifting
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Calin on 16 Oct 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nechita CalinGuest Experience ResponsibleandMincho PachikovGeneral Manager

10/10 Excellent

Vera

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Calin on 16 Oct 2023
Dear Vera,We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nechita CalinGuest Experience ResponsibleandMincho PachikovGeneral Manager

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Great to be back after 4 years to see the Steak restaurant still open and breakfast options 👍 Decor looks tired, bed very comfortable room 809 wallpaper by the bathrom door peeling and bath not draining. Needs some TLC. Definitely recommend still value for money when you pre book
Stayed 2 nights in Sep 2023

10/10 Excellent

Gavril, Buford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a return customer. That tells everything!
Stayed 1 night in Sep 2023

10/10 Excellent

Oana-Georgiana, Quincy

Stayed 1 night in Aug 2023

8/10 Good

Ionut

Travelled with partner
Liked: Cleanliness, staff & service
it was ok
Stayed 1 night in Aug 2023

10/10 Excellent

David, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. The staff was excellent and provided great advice on great restaurants. The room was huge, and bathrooms were spacey. The hotel was by bus line to airport which made getting and back very convenient and inexpensive.
Stayed 6 nights in Aug 2023

10/10 Excellent

Albertina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Calin on 30 Jun 2023
Dear Ms. Albertina,We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nechita CalinGuest Experience ResponsibleandMincho PachikovGeneral Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, well located hotel. I appreciated the proximity to the Romexpo convention center and the Herastrau park across the street. Highly recommended.
Stayed 8 nights in Mar 2023

6/10 Okay

Jacob

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Good location but worn out
The staff are friendly and the rooms are adequate, but the condition is very worn out.
Stayed 2 nights in Mar 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had anything you needed onsite. The staff was so friendly!
Stayed 2 nights in Feb 2023

8/10 Good

Murat

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at the Pullman Bucharest was wonderful. The lobby was beautifully decorated for Christmas, which made me smile every time I walked through it. The staff was friendly and helpful. They accommodated my room request without any problem. The restaurants were great. The Steakhouse was superb, and the food available at the bar was also delicious. Two of the bartenders were especially cool - Emilia and Felicia. They are wonderful servers and friendly, kind people. I recommend this hotel to anyone. There is a nightclub in the building, which is great for those who love to dance, but it can also be loud. Ask for a room far away from the nightclub if you want peace and quiet, especially on the weekends. Another advantage of this hotel is that several other useful businesses are located in the same building. There's a pharmacy, a bank, a dry cleaner, a postal center, several stores that sell clothing and a few other shops in a small shopping center connected to the hotel. They make things very convenient, especially if you're staying for a few days.

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Classy and modern
Stayed 1 night in Nov 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place to stay in a nice part of Bucharest. It's next door to the Romexpo event center, so it's ideal if your plans involve something going on there. The dining options are wonderful, with a steak house, a cafe and a bar with a full menu all inside the hotel. The hotel staff was friendly and kind. There's a beautiful park right across the street. Try to get a park view room if you can. This hotel has a definite downside. There's a nightclub in the basement, and on the weekends the music from the club is very loud, especially if your room is anywhere near the club. After not being able to sleep because of the noise the first night, I was given a quieter room farther away from the club the next day. That first night was awful though, and prevents me from wholeheartedly recommending this hotel.
Stayed 16 nights in Oct 2022

8/10 Good

dan, bellevue

Stayed 1 night in Oct 2022

10/10 Excellent

felicia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Amazing staff and ambience however the room feels very old and could probably do with a spruce
Stayed 1 night in Oct 2022

10/10 Excellent

Alexandru Marius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Super nice staff. We needed a baby crib and they offered one in few minutes, free of charge. I will be back.
Stayed 1 night in Sep 2022

10/10 Excellent

Octavian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Sorana, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jul 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Love Accor
Everything was excellent. Really nice hotel, very friendly, good service. My only comment would be that they need to get new mattresses, but after a long flight, we passed out anyway!
Stayed 1 night in Jun 2022

10/10 Excellent

Nataliya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful stuff.
Stayed 3 nights in Mar 2022
Response from Teodora on 13 Apr 2022
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica Front Office Manager and Denisa Olaru General Manager

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Dec 2021
Response from Teodora on 3 Jan 2022
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica Front Office Manager and Denisa Olaru General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent services, excellent breakfast
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very good location and closed to the public transportation, so you can avoid driving thru heavy Bucharest's traffic.
Stayed 8 nights in May 2021
Response from Teodora on 31 May 2021
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica Front Office Manager and Denisa Olaru General Manager

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very good experience with the staff, friendly and so helpful( reception, restaurant, cleaning staff) . The hotel could benefit from general rooms renovation, when times get better.
Stayed 8 nights in Sep 2020

8/10 Good

Ion, Moldova

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, hotel is very comfortable and clear, I 'm very happy 😃👍
Stayed 3 nights in Sep 2020

8/10 Good

Gregor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all round hotel in close proximity to the airport
Stayed 1 night in Jun 2020

8/10 Good

DeMelvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!!!
The hotel is located in a great location. Minutes from the airport and near the Hard Rock Cafe and the Great Beer Hall. The staff was extremely pleasant and polite. My room was very clean and fresh.
Stayed 1 night in Jan 2020

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Bucharest
We choose the Bucharest Pullman because it is very close to the National Village Museum which we were able to walk to visit on our last day of a 10 day holiday in Romania. The staff were very helpful. The room was exceedingly comfortable with luxurious bathroom. Other places we had stayed did not have efficient plumbing and consistent hot water! The buffet breakfast was excellent.
Stayed 1 night in Oct 2019

10/10 Excellent

tstark9119

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Picked the Pullman due to price and proximity and past experience. Once again, Pullman staff did not disappoint. Great experience for a very tired traveler!
Stayed 2 nights in Oct 2019
Response from Laura Halmajan on 22 Oct 2019
Dear Guest, Thank you for your stay in Pullman Bucharest Hotel. Your rating is very important for us and it will be shared with the entire team. We are looking forward to welcoming you again. Best regards, Laura Halmajan Reservation&Revenue Manager and Patrick Carabin General Manager

8/10 Good

chaim, haifa

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
the bath room was molded
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Aug 2019

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Nice hotel, nice breakfast, great internet, however, the bed was not really comfortable
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good rooms and breakfast,food at hotel restaurent was average
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Vijendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to convert some USD to Lei so I could pay for a taxi and the desk doesn't do this. I was told rather abruptly that they can't do anything with conversion. This may be a governmental rule, but was not told. I was directed to a bank. It worked out fine, but the manner was less than pleasant.
Stayed 2 nights in Jun 2019