1/5 Terrible
Michael
Travelled with family
9 Jun 2022
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I got the worst experience from that radison hotel, they tried to steel from me 500 euro, when I checked in I asked for a balcony because I smoke and I was told no balcony available but the lady told me that I can smoke next to the window, so I did and 2 days later my key card did not work, I thought that because it was demagnetized so when to the reception and I was told that they cut my key card because I smoked in the room and I need to pay 500 euro fine, I told them that I never signed any documents saying if I smoke that I would have to pay a fine of 500 euro, I was told that it’s a law in Romania that if u smoke indoor the fine is 500 euro, I asked to see that law in writing and no one was able to provide me that document , so instead of paying that 500 euro I was kicked out of the hotel and I had 30 min to check out and I was told that Expedia will refund me 2 nights of hotel that I prepaid with Expedia, so please do not go to that hotel they are there only to rob people , they invent rules and laws and tried to scam me for 500 euro
Stayed 3 nights in Jun 2022