Title: Smartflats - Grand Place Ii Brussels Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=690&destination=Brussels%2C+Brussels-Capital+Region%2C+Belgium&selected=107248344&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Smartflats - Grand Place Ii Brussels ## Photo gallery for Smartflats - Grand Place Ii Brussels ![Studio - Smartflats - Grand Place Ii Brussels (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248344/bff7dd84.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Apartment, 1 Bedroom | Living area | Flat-screen TV - Smartflats - Grand Place Ii Brussels (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248344/f2129491.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio | Bathroom | Hair dryer, towels, toilet paper - Smartflats - Grand Place Ii Brussels (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248344/b087793a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher - Smartflats - Grand Place Ii Brussels (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248344/301a2a47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio | Living area | Flat-screen TV - Smartflats - Grand Place Ii Brussels (Brussels)](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248344/b09f34a4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from La Grand Place, Smartflats - Grand Place Ii Brussels has plenty to offer. ## Reviews 5.6 ## Popular amenities - Kitchen ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=107248344&PinnedHotelID=107248344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=107248344&PinnedHotelID=107248344&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=107248344&PinnedHotelID=107248344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=107248344&PinnedHotelID=107248344&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=107248344&PinnedHotelID=107248344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=107248344&PinnedHotelID=107248344&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=107248344&PinnedHotelID=107248344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=107248344&PinnedHotelID=107248344&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Studio ![Studio](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248344/3a0a76a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Comfort Apartment, 1 Bedroom ![Comfort Apartment, 1 Bedroom | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/108000000/107250000/107248400/107248344/05b9ccc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment, 1 Bedroom - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ## You may also like Ad ![Daily buffet breakfast (EUR 26 per person)](https://images.trvl-media.com/lodging/1000000/10000/700/630/d7623382.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Barsey by Warwick Ixelles - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 655 reviews £100 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Brussels-Hotels-Hotel-Barsey-By-Warwick.h630.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=178241&destination=Brussels (and vicinity)&destType=MARKET&latLong=50.8465,4.35331&searchId=dde476e1-bffc-4fd7-9f5a-bf490651b0ed&top_cur=GBP) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/64000000/63090000/63081700/63081626/w4000h2664x0y0-5f00eb84_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Brussels Airport Diegem - 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Grand-Place by IHG Lower Town - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 573 reviews £106 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Brussels-Hotels-Holiday-Inn-Express-Brussels-Grand-Place.h59784249.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=178241&destination=Brussels (and vicinity)&destType=MARKET&latLong=50.8465,4.35331&searchId=dde476e1-bffc-4fd7-9f5a-bf490651b0ed&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBrussels-Hotels-Smartflats-Grand-Place-Ii-Brussels.h107248344.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBrussels-Hotels-Smartflats-Grand-Place-Ii-Brussels.h107248344.Hotel-Information) ## About the area Quartier du Centre - Centrumwijk, a neighbourhood in Brussels, is home to Smartflats - Grand Place Ii Brussels. La Grand Place and Atomium are notable landmarks, and travellers looking to shop may want to visit Avenue Louise. Museum of Musical Instruments and Le Botanique are also worth visiting. [Visit our Brussels travel guide](https://www.expedia.co.uk/Brussels.dx178241) [View more Apartments in Brussels](https://www.expedia.co.uk/Brussels-Apartments.d178241-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.84672%2C4.35092&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f3NSkuTB1uSLWNz-FIfY2fA3G1w=) 1 rue du marché au charbon, Brussels, 1000 ### What's nearby - ![La Grand Place](https://images.trvl-media.com/place/508252/2a43aa2a-e706-4dd6-978a-6361557e929e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Grand Place 1 min walk \- 0.1 miles - ![Brussels - The Stock Exchange of Brussels](https://images.trvl-media.com/place/6070955/5593b4e9-ac7a-4031-a495-cb532ef13cfd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Brussels Stock Exchange 1 min walk \- 0.1 miles - ![Brussels_BrusselsCityHall_6070951_03](https://images.trvl-media.com/place/6070951/fc3e1bec-c09a-4e96-8071-a8acaf23bddd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Brussels City Hall 1 min walk \- 0.1 miles - ![Galeries Royales Saint-Hubert](https://images.trvl-media.com/place/6070973/d0af6ad4-f150-469d-a217-bb77ef5c2667.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Galeries Royales Saint-Hubert 3 min walk \- 0.2 miles - ![Manneken Pis Statue](https://images.trvl-media.com/place/6070943/44bedc8d-3efa-40b7-b9cf-21261942c25c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Manneken Pis Statue 3 min walk \- 0.2 miles ### Getting around - Bourse-Beurs Station 3 min walk - Brussels Central Station 6 min walk - Brussels Airport (BRU) 39 min drive ### Restaurants - Maison Dandoy - Tearoom & Waffle 1 min walk - Manhattn's Burgers 2 min walk - Café Capitale 1 min walk - Le Dolores 2 min walk - Dandoy 2 min walk ## About this property ### Smartflats - Grand Place Ii Brussels Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. A flat-screen TV, an electric kettle and a hairdryer are among the other amenities available to guests. Smartflats - Grand Place Ii Brussels offers 3 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and dishwashers. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/1000000/70000/63300/63260/ce536e8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Safestay Brussels Grand Place Quartier du Centre - Centrumwijk - Free Wi-Fi - Breakfast available - Housekeeping - 24/7 front desk 7.2 Good 913 reviews £92 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=63260&PinnedHotelID=63260&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/79000000/78050000/78042400/78042395/4ce2b972.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Bourse Hotel Quartier du Centre - Centrumwijk - Free Wi-Fi - Restaurant - Breakfast available - Housekeeping 8.2 Very good 946 reviews £82 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=78042395&PinnedHotelID=78042395&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/3000000/2030000/2025500/2025493/a6e611bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel The Moon Quartier du Centre - 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3 units ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Children and extra beds Children are welcome ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.48 per room, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Smartflats Grand Ii Brussels Smartflats - Grand Place Ii Brussels Brussels Smartflats - Grand Place Ii Brussels Apartment Smartflats - Grand Place Ii Brussels Apartment Brussels ## Frequently asked questions ### What time is check-in at Smartflats - Grand Place Ii Brussels? ### What time is check-out at Smartflats - Grand Place Ii Brussels? ### Where is Smartflats - Grand Place Ii Brussels located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Smartflats - Grand Place Ii Brussels Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 5.6 Amenities ### 6.0 Property conditions & facilities 10 - Excellent 5 8 - Good 8 6 - Okay 6 4 - Poor 5 2 - Terrible 10 ## Reviews Verified ### 10/10 Excellent #### Lil 19 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Easy to find staff are very friendly local to good sight places ##### Lil Stayed 2 nights in Oct 2024 Verified ### 8/10 Good #### Craig 24 Apr 2025 Liked: Cleanliness, room comfort, communication #### Lication Beautiful stay-excellent location ##### Craig Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Chris 19 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Really lovely property and very well furnished. Amazing location ##### Chris Stayed 2 nights in Nov 2024 Verified ### 6/10 Okay #### Daniel 31 Mar 2025 Disliked: Cleanliness My Stay was excellent in general. Due to the Location of the property. However there was a few problems with our room. My girlfriend did not feel safe due to an inability to lock the door from the inside the apartment. We found the apartment a struggle to find for a while due to a lack of clear advertisement. The cleanliness wasn’t the best as there was handprints on the kitchen table and a few hairs in the bed it was just given a quick clean. Having said all that if the minor things were ironed out the apartment would be lovely as it was very spacious and great designed apartment ![](https://a.travel-assets.com/ugc/hotel-reviews/EB948ED6B6C41016315CA26F0BE1BE565C14F7001743434708189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B54814F92370659F2547BEDD34807CA7DB8DEF3F1743434705953.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DC20944112ED785D0C8A9F273BF7BAD962EF7FF01743434847442.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F87CFBF98ED37B45B0F71F4E8BFE4D9B70DEAF3F1743434847007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 2 nights in Mar 2025 Verified ### 4/10 Poor #### D J 5 Apr 2025 Liked: Cleanliness, room comfort #### Very Dangerous security risk Terrified. Firstly credit cards were stolen because small window in bathroom was left open before we arrived. Next night at 1 pm someone had a code to the front door and was knocking increasingly louder on our apartment door then tried to smash the door open. With yelling loudly they ran down the stairs. Wonderful location and beautifully kept apartment but security is seriously lacking. Too dangerous to return. Shame ##### D J Stayed 3 nights in Apr 2025 Verified ### 8/10 Good #### Allan 15 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Center of the city, great neighborhood. ##### Allan Stayed 2 nights in Oct 2024 Verified ### 8/10 Good #### David 7 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication Close to everything. ##### David Stayed 2 nights in Apr 2025 Verified ### 6/10 Okay #### Gry 24 Mar 2025 Liked: Communication Disliked: Cleanliness, room comfort Just get rid of alll the spiderwebs and get something to prevent the light coming in at 0600 in the morning. ##### Gry Stayed 3 nights in Mar 2025 Verified ### 6/10 Okay #### Jill 26 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities It was nice being right next to the Grand Place, but there were quite a few things that were not set up well. I was given the wrong code twice to get the key from a different address, the door downstairs got a new lock and code two days into our stay, and I was not informed beforehand, there is no air conditioning or fan (and it gets humid in Brussels), the room was doable, but there are a lot of things that could be changed (torn material on chair, blood stain on duvet cover, tape keeping window closed, etc.). ##### Jill Stayed 3 nights in Jun 2025 Verified ### 4/10 Poor #### Thomas 18 Dec 2024 Disliked: Communication We had no wifi the entire time, we were moved accommodation due to a teachnical error and the second apartment was worse than the one we originally paid for ##### Thomas Stayed 3 nights in Dec 2024 Verified ### 2/10 Terrible #### Shane 11 Mar 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Cut my stay in brussels short and left the next morning due to conditions of the hotel. Pullout bed/ couch was covered in white stains, can only assume that they were bodily fluids... Tv didn't work, bathroom sink didn't work, wifi didn't work, apartment was dirty to the point that my family and i literally slept in our clothes as we were afraid to lay directly on the beds/ couch. Would not recommend. Completely ruined our trip to brussels. ##### Shane Stayed 2 nights in Mar 2025 Verified ### 2/10 Terrible #### Irene 12 Jan 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Smartflats changed my booking on the day of arrival at 16:30 when I was due to get to the property at 18:30\. They moved me to a different flat which was very difficult to find The flat was dirty, had cracked window, and was nothing like the flat I had seen on Expedia. Avoid avoid…nothing like advertised! I could not stay in the apartment and had to book a hotel for my stay in Brussels. ##### Irene Stayed 2 nights in Jan 2025 Verified ### 4/10 Poor #### Jeannette 22 Aug 2025 Liked: Cleanliness, room comfort Disliked: Communication #### No wifi, no assistance Twice, I received incorrect instructions for the initial access to the property. With assistance from a civic minded police officer, I was able to access the property. Once I entered the property I discovered there was on wifi access and there was a faulty shower wand. Despite repeated calls, online chats and emails to Smart flats, during my stay there was no wifi access. During several phone conversations, I was assured the problems were "being looked into". For the duration of my stay, there was no wifi access and the shower wand was not repaired. On the final day of my stay, I received incorrect instructions for departing the property. The lack of administrative oversight and failure to address the needs of guests was truly a disappointment. ##### Jeannette Stayed 3 nights in Aug 2025 Verified ### 2/10 Terrible #### Jose 17 Jul 2025 Disliked: Amenities, property conditions & facilities, communication The service was terrible in every way. First, we wanted to leave our luggage at the property, but we couldn't; we had to go to another location about 10 minutes away to drop it off. We tried to check in early so we wouldn't have to go to the location 10 minutes away, but they wouldn't let us do it just two hours beforehand since the apartment was empty. Then we found out that in order to get the key to the main door in case we wanted to arrive after 10 PM, we had to go to a third location about a 10-minute walk away to get it. In short, it was quite an ordeal to get into the building due to poor communication from Smartflats. To top off the bad experience, the shower in the bathtub didn't work, so we had to shower with glasses of water. I wouldn't recommend anyone stay there. ##### Jose Stayed 3 nights in Jul 2025 Verified ### 2/10 Terrible #### Liza 4 Jan 2025 Disliked: Cleanliness, property conditions & facilities We had to cancelled our reservation from Dec 26 to 30, 2024\. It was impossible to stay, at last moment the Smartflats has changed us, moving to the 7th floor, elevator broken long time ago, I am 59 years old it is impossible to go up to 7th floor with the baggage, also dirty and unsecure access to the bldg. We decided to move to other hotels paid for us. Still waiting for the full refund, where they had guarantee us, and only had done a partial refund. We are very angry, we got scammed. This property Smartflats in Expedia is a fake advertisement. Please, we ask Expedia to remove this property from the platform. I will continue to ask for my full refund, needs to Expedia to contact to this property for this. Liza / Rep. of Panama ##### Liza Stayed 4 nights in Dec 2024 Verified ### 8/10 Good #### Claudia 21 Jul 2025 Liked: Cleanliness, property conditions & facilities, communication Todo bien solo que no tuvo wifi y complicado el acceso a las lleves de acceso ##### Claudia Stayed 2 nights in Jul 2025 Verified ### 2/10 Terrible #### rebeca 19 Jun 2025 Disliked: Amenities, property conditions & facilities Pésima la atención con el responsable, le avisamos desde que llegamos que no servía la regadera y no hizo nada. La última noche nos quitaron el internet. ##### rebeca Stayed 4 nights in Jun 2025 Verified ### 10/10 Excellent #### Rainer 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Bitte das WC mal gründlich reinigen ##### Rainer Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Lise 28 Apr 2025 Liked: Room comfort, communication Disliked: Cleanliness Très très bien placé, belle vue, bonne communication avec l’hôte par contre en terme de propreté c’était aberrant, le sol collé, des taches de sang sur les draps, une bouteille d’eau dans le clic clac, traces sur les meubles de la cuisine, toiles de poussières derrière les rideaux… ![](https://a.travel-assets.com/ugc/hotel-reviews/e6712cab-9a8e-46eb-8514-f17595ac637a-1745855130727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/779ead89-da88-470a-870f-872aca24c039-1745855128453.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/db78ea4c-4509-4797-b060-b5f85d68512a-1745855128633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f8157c94-4444-4c8a-a800-9627d7b70611-1745855128871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lise Stayed 2 nights in Apr 2025 Verified ### 2/10 Terrible #### FRANCISCO FERNANDEZ 21 Mar 2025 Liked: Property conditions & facilities Disliked: Cleanliness, communication Propiedad en malas condiciones de entrega, desordenada y no se apreciaba limpieza. Equipo de baño descuidado y roto. Imposible comunicarme con los administradores por ningún medio. En Nuestra última noche alguien entro a nuestra habitación y nos robo. ##### FRANCISCO FERNANDEZ Stayed 3 nights in Mar 2025 Verified ### 6/10 Okay #### Ana Maria 8 Mar 2025 Liked: Room comfort Disliked: Communication #### Aceptable Cuando llegamos vi que no había cafetera, cafe si, les escribí pidiendo una pero nunca la trajeron ##### Ana Maria Stayed 2 nights in Mar 2025 Verified ### 2/10 Terrible #### Luis 28 Dec 2024 Liked: Cleanliness Disliked: Room comfort, communication #### Un engańo Terrible, no me respetaron la reservacion y me dieron un alojamiento en otra ubicación, en un edificio en el 7 piso sin elevador, fue terrible la comunicacion y muy mala experiences. ##### Luis Stayed 4 nights in Dec 2024 Verified ### 4/10 Poor #### Janine 10 Dec 2024 Liked: Property conditions & facilities Positiv: -Kontakt zu Smartflats über Mail uns WhatsApp war okay, bekamen immer zeitnah Antwort Neutral -Lage perfekt für Sightseeing, jedoch sehr sehr laute und belebte Gegend. Polizei direkt in der Straße, ständig Sirenen… -Bett und Schlafsofa für zwei Nächte ausreichend Negativ: -Fahrstuhl funktioniert nicht -sehr sehr schmales Treppenhaus -etwas schmuddelig (Bettwäsche und Handtücher fleckig, Schlafsofa schmutzig…) kein Besen oder Handfeger vorhanden -keine Dusche (Duschkopf-Attrappe) -offene Revisionsklappe im Bad -sehr kalt und zugig (Heizung ging nicht, Fenster einfachverglast) -nicht genug Geschirr und Besteck für 4 Personen -sehr hellhörig (man hörte nachts jedes Wort der Nachbarn und Bässe aus naheliegenden Bars und Clubs) -Steckdosen teilweise ohne Funktion -Fernseher ohne Funktion -trotz zeitnaher Antworten von Smartflats teilweise fragwürdige Antworten auf Anfragen und Bitten Brüssel gern mal wieder, aber wir würden nicht mehr bei Smartflats buchen. ##### Janine Stayed 2 nights in Dec 2024 Verified ### 2/10 Terrible #### Melissa 9 Nov 2024 Disliked: Cleanliness, amenities, room comfort, communication Mi aventura en smartflat comenzó el dia de antes de coger mi vuelo. Me enviaron un mensaje cambiando mi apartamento de al lado de la gran place por uno mas lejano sin explicaciones cuando mi reserva estaba pagada y confirmada desde haciaa mucho tiempo. A 1h de coger mi vuelo no me habían enviado los codigos de acceso al apartamento. Tuve que llamar porque salir de viaje con 2 niñas pequeñas sin tener asegurado donde vamos a dormir y teniendo en cuenta que llegabamos de noche no era plan y hay que tener en cuenta que hay que comunicarse con ellos en ingles porque no hablan español. Al llegar al nuevo apartamento nos encontramos que el apartamento es un 5 piso, el ascensor no funciona hace meses y se sube por una escalera de caracol con 2 niñas pequeñas sus correspondientes carritos y las maletas de la familia. Al acceder al apartamento nos encontramos con la barra cortina medio caidas, con el peligro que le caiga a alguien en la cabeza.el lavavajillas no funciona, no hay escoba ni fregona. No hay tv aunque en la oferta estaba. La duxa esta enverdecida y con mucha cal. Hay un numero para llamar. Llamamos todos los días nos dicen que pasan el reporte pero ni vino nadie ni arreglaron nada. Resumen: huir de estos apartamentos ##### Melissa Stayed 4 nights in Sep 2024 Verified ### 2/10 Terrible #### Alan 1 Oct 2025 ##### Alan Stayed 2 nights in Sep 2025 ### Expedia's Latest Trends ### Hotels > - [B&B HOME Brussels East Woluwe](https://www.expedia.co.uk/Brussels-Hotels-Ramada-By-Wyndham-Brussels-Woluwe.h3837200.Hotel-Information) > - [nhow Brussels Bloom](https://www.expedia.co.uk/Brussels-Hotels-Nhow-Brussels-Bloom.h525133.Hotel-Information) > - [Stanhope Hotel Brussels by Thon Hotels](https://www.expedia.co.uk/Brussels-Hotels-Stanhope-Hotel-Brussels-By-Thon-Hotels.h24643.Hotel-Information) > - [Thon Hotel Brussels City Centre](https://www.expedia.co.uk/Brussels-Hotels-Thon-Hotel-Brussels-City-Centre.h564033.Hotel-Information) > - [Citybox Brussels Centre Louise](https://www.expedia.co.uk/Brussels-Hotels-Citybox-Brussels.h103210621.Hotel-Information) > - [The Usual Brussels](https://www.expedia.co.uk/Brussels-Hotels-The-Usual-Brussels.h17341.Hotel-Information) > - [Aparthotel Adagio Access Brussels Delta](https://www.expedia.co.uk/Brussels-Hotels-Adagio-Access-Brussels-Delta.h51926683.Hotel-Information) > - [The Liman Hotel](https://www.expedia.co.uk/Brussels-Hotels-The-Liman-Hotel.h111127819.Hotel-Information) > - [Relais & Chateaux Hotel Heritage](https://www.expedia.co.uk/Bruges-Hotels-Relais-Chateaux-Hotel-Heritage.h66083.Hotel-Information) > - [Urban Yard](https://www.expedia.co.uk/Brussels-Hotels-Floris-Ustel-Midi.h27731.Hotel-Information) > - [Thon Hotel Bristol Stephanie](https://www.expedia.co.uk/Brussels-Hotels-Thon-Hotel-Bristol-Stephanie.h4516.Hotel-Information) > - [Radisson Hotel Antwerp Berchem](https://www.expedia.co.uk/Antwerp-Hotels-Park-Inn-By-Radisson-Berchem.h36795538.Hotel-Information) > - [Le Louise Hotel Brussels - MGallery](https://www.expedia.co.uk/Brussels-Hotels-Le-Louise-Hotel-Brussels-MGallery.h2069.Hotel-Information) > - [Hotel Fleur de Ville](https://www.expedia.co.uk/Brussels-Hotels-Fleur-De-Ville.h101825082.Hotel-Information) > - [Steigenberger Icon Wiltcher's](https://www.expedia.co.uk/Brussels-Hotels-Steigenberger-Icon-Wiltchers.h3057.Hotel-Information) > - [B&B HOTEL Brussels Centre Louise](https://www.expedia.co.uk/Brussels-Hotels-Qbic-Brussels-Hotel.h9392.Hotel-Information) > - [NH Collection Brussels Grand Sablon](https://www.expedia.co.uk/Brussels-Hotels-NH-Collection-Brussels-Grand-Sablon.h3422.Hotel-Information) > - [Dukes’ Palace – by Dukes’ Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Dukes-Palace-By-Dukes-Hotel-Collection.h1853344.Hotel-Information) > - [Martin's Relais](https://www.expedia.co.uk/Bruges-Hotels-Martins-Relais.h8913.Hotel-Information) > - [Résidence Midi 33 - Bruxelles Midi](https://www.expedia.co.uk/Brussels-Hotels-Residence-Midi-33-Bruxelles-Midi.h89704676.Hotel-Information) > - [B&B HOTEL Brussels Centre Gare du Midi](https://www.expedia.co.uk/Brussels-Hotels-BB-Hotel-Brussels-Centre-Gare-Du-Midi.h34945810.Hotel-Information) > - [Meininger](https://www.expedia.co.uk/Brussels-Hotels-MEININGER-Hotels-Bruxelles-City-Center.h5472506.Hotel-Information) > - [Citadines Sainte-Catherine Brussels](https://www.expedia.co.uk/Brussels-Hotels-Citadines-Sainte-Catherine-Brussels.h889867.Hotel-Information) > - [pentahotel Brussels City Centre](https://www.expedia.co.uk/Brussels-Hotels-Pentahotel-Brussels-City-Centre.h15596.Hotel-Information) > - [ Corinthia Grand Hotel Astoria Brussels](https://www.expedia.co.uk/Brussels-Hotels-Corinthia-Grand-Hotel-Astoria.h106423578.Hotel-Information) > - [Made in Catherine](https://www.expedia.co.uk/Brussels-Hotels-Made-In-Catherine.h103523196.Hotel-Information) > - [Jam Hotel Brussels](https://www.expedia.co.uk/Brussels-Hotels-Jam-Hotel-Brussels.h69678138.Hotel-Information) > - [Hotel Augustyn](https://www.expedia.co.uk/Bruges-Hotels-Hotel-Augustyn.h53258.Hotel-Information) > - [Grand Hotel Normandy by CW Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Grand-Hotel-Normandy.h1211151.Hotel-Information) ---