pentahotel Brussels City Centre

Photo gallery for pentahotel Brussels City Centre

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Premium bedding, free minibar items, in-room safe, blackout curtains
Premium bedding, free minibar items, in-room safe, blackout curtains
Premium bedding, free minibar items, in-room safe, blackout curtains
Premium bedding, free minibar items, in-room safe, blackout curtains

Overview of pentahotel Brussels City Centre

pentahotel Brussels City Centre

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Chaussee De Charleroi 38, Brussels, 1060

Explore the area

  • Popular LocationAvenue Louise3 min walk
  • Popular LocationMagritte Museum18 min walk
  • Popular LocationBrussels Park19 min walk
  • AirportBrussels (BRU-Brussels - National)25 min drive

Choose dates to view prices

About this area

Brussels

Pentahotel Brussels City Centre is located in Sint-Gillis, a neighbourhood in Brussels, and is near a metro station. Notable landmarks in the area include La Grand Place and Royal Palace of Brussels, and travellers wishing to experience a bit of culture can try Atomium. Travelling with kids? Consider Museum of Musical Instruments and Natural Sciences Museum. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Avenue Louise - 3 min walk
  • Place du Grand Sablon - 16 min walk
  • Magritte Museum - 18 min walk
  • Royal Museums of Fine Arts of Belgium - 18 min walk
  • Brussels Park - 19 min walk

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 25 min drive

About this property

pentahotel Brussels City Centre

Family-friendly Brussels hotel in Sint-Gillis, walk to Avenue Louise
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Change of towels is available on request
Pentahotel Brussels City Centre offers 202 accommodations with minibars (stocked with some free items) and a safe. Beds feature premium bedding. 42-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 25 for adults and EUR 12.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 55

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour fitness centre
  • Arcade/games room

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (3261 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Freezer
  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20, per pet, per night, plus a deposit of EUR 25.00 per night
Welcoming dogs only
Up to 44 lbs/20 kg
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
  • Self-parking fee: EUR 22 per day
  • Pet deposit: EUR 25.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 326 out of 719 reviews
5 - Excellent 45%
Rating 4 - Good. 281 out of 719 reviews
4 - Good 39%
Rating 3 - Okay. 73 out of 719 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 719 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 719 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I could smell urine when I walked around the city.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe. Lounge at reception is well attended and serves a great coffee. Rooms were well appointed and comfortable. Great location. Would definitely stay again.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and nice room but I didn't like the area. It's too congested and the cost to get clothes laundered is ridiculous
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in town
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was perfect from start to finish. Staff are lovely and the room was super clean. The location is convenient too!
Stayed 2 nights in May 2022