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Overview of pentahotel Brussels City Centre

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Featured image
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

pentahotel Brussels City Centre

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationAvenue Louise3 min walk
    Popular LocationPlace du Grand Sablon16 min walk
    Popular LocationRoyal Museums of Fine Arts of Belgium18 min walk
    AirportBrussels (BRU-Brussels - National)26 min drive

Choose dates to view prices

penta Standard Room

4.6/5 guest room rating
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

penta Single Room

5/5 guest room rating
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

penta PlayerPad Suite

5/5 guest room rating
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

penta Plus Room

3.8/5 guest room rating
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About this area

Brussels

Located in Brussels, pentahotel Brussels City Centre is in the city centre and near a metro station. La Grand Place and Royal Palace of Brussels are notable landmarks, and travellers looking to shop may want to visit Avenue Louise and Galeries Royales Saint-Hubert. Consider Forest National for a night out, and don't miss Mini-Europe if you're travelling with kids. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Avenue Louise - 3 min walk
  • Place du Grand Sablon - 16 min walk
  • Magritte Museum - 18 min walk
  • Royal Museums of Fine Arts of Belgium - 18 min walk
  • Royal Palace of Brussels - 3 min drive

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • Pentalounge — 1 min walk
  • Ciao Bella - 4 min walk
  • Sale Pepe Rosmarino - 4 min walk
  • Colonel - 5 min walk
  • Gazzetta - 5 min walk

About this property

pentahotel Brussels City Centre

4-star, family-friendly hotel, walk to Avenue Louise
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area and 24-hour room service. All 202 rooms feature thoughtful touches such as minibars (stocked with some free items) and slippers, plus complimentary wireless Internet access and Smart TVs with satellite channels. Guests will also find 24-hour room service, fridges and premium bedding. Change of towels is available on request
Pentahotel Brussels City Centre offers 202 forms of accommodation with minibars (stocked with some free items) and a safe. Beds feature premium bedding. 42-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 25 for adults and EUR 12.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 55

Things to do

  • 24-hour fitness centre
  • Arcade/games room

Family friendly

  • Arcade/games room
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Romanian
  • Russian
  • Spanish
  • Turkish

Business services

  • Computer station
  • Meeting rooms
  • Conference space (3261 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Renovated entire property – May 2015
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Free bottled water
  • Free minibar (some items)
  • Freezer
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20, per pet, per night, plus a deposit of EUR 25.00 per night
Dogs only
Up to 44 lbs/20 kg
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 25.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
  • Self-parking fee: EUR 20 per day
  • Pet deposit: EUR 25.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day
  • Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

Frequently asked questions

Can I cancel my reservation for free at pentahotel Brussels City Centre and receive a full refund?
Yes, pentahotel Brussels City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to pentahotel Brussels City Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at pentahotel Brussels City Centre?
As of 13 Apr 2021, prices found for a 1-night stay for 2 adults at pentahotel Brussels City Centre on 9 May 2021 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is pentahotel Brussels City Centre pet-friendly?
Yes, this hotel allows dogs with a maximum weight of up to 20 kg per pet. There's a deposit of EUR 25.00 per night and a fee of EUR 20 per pet, per night.
How much is parking at pentahotel Brussels City Centre?
Self-parking is available for EUR 20 per day.
What time is check-in at pentahotel Brussels City Centre?
Check-in is from 3:00 PM - midnight. A 100% fee applies for early check-in (subject to availability).
What time is check-out at pentahotel Brussels City Centre?
Checkout is at noon.
Where is pentahotel Brussels City Centre located?
This family-friendly hotel is located in the city centre, within 1 mi (2 km) of Horta Museum, Royal Museums of Fine Arts of Belgium and Avenue Louise. Place du Grand Sablon and Brussels Park are also within 1 mile (2 km). Faider Tram Stop and Stéphanie Tram Stop are within a 5-minute walk.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 310 out of 668 reviews
5 - Excellent 46%
Rating 4 - Good. 254 out of 668 reviews
4 - Good 38%
Rating 3 - Okay. 67 out of 668 reviews
3 - Okay 10%
Rating 2 - Poor. 25 out of 668 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 668 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I lost my money , it was in my bag someone took it because it was in my back none came a part cleaning staff so I’m really disappointed
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book a room here. Management is the worst. Stay at a much nicer place for the same price. I repeat DO NOT STAY HERE!!!!!
Stayed 2 nights in Jul 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business -Via Germany
Stay was great, friendly staff
Stayed 1 night in Jun 2020

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