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"Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones in. I was charged twice, payment taken by expedia and by the hotel. I have been advised that the hotel have refunded my payment but nothing showing yet. It is such a shame this beautiful building is being left to deteriorate but not spending money is one thing, there is no excuse for it not being cleaned properly."

"Magnificent building retaining its original decor. Staff were friendly, food good, quiet setting with good access to main roads."

"Very welcoming receptionist very helpful. We made use of the voucher food scheme with McDonald's "

"Very clean room. Check was quick and efficient, breakfast was lovely. The rooms do get quite warm so the fan was extremely useful "

"we only stayed one night but really enjoyed our stay checkin was easy and relaxed, all the staff we dealt with were friendly and helpful. we had a meal in the bar area at night and breakfast in the morning both really good. our room looked to have just been refurbished and had all we needed if we are in the the area we would stay again. thanks. "