Ratings based on 881 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

A comfortable stay

Posted 17-May-2016
Pros: We liked the executive (?) room that was offered. Smallish but very comfortable, with everything to hand. Very good breakfast room.
Cons: We would have preferred not to be next to the smoking-room - the only minus point in an otherwise pleasant stay.
Location: Good location near the station, yet not too far from the shopping centre.
It was a pre-booked one-night stay, following a week's holiday abroad. Our flight arrived late in the evening, so we wanted to spend the night locally, to recover.
4out of 5
by A verified traveller from Wakefield

Clean, comfortable and centrally located

Posted 25-Apr-2016
My room was clean and spacious. Even though it overlooked a busy main road and a building site, it was still very quiet. Staff are very courteous and I had everything I needed.
4out of 5
by A verified traveller

Posted 23-Mar-2016
The room was clean and very comfortable, as I would expect. Beyond expectations, however, the staff were exceptionally friendly to our young children and treated them as guests too; talking to them as people and asking them if they had had a pleasant stay, etc. It made a one-night stay into something really special for them: Great Job Novotel staff!
3out of 5
by A verified traveller

In die Tage gekommenes Hotel , sauber, Bett gut

Posted 17-Mar-2016
Pros: Matratze
Cons: renovieren, hellere Möbel, hellerer Teppich
Location: absolut zentral, perfect für Unternehmungen, Bushalt vor der Tür, direkte Anbindung zum Flughafen, besser geht es nicht
In die Tage gekommenes Hotel, Matratze sehr gut!!, Alles sauber, Personal sehr nett und bemüht, Frühstück gut.
4out of 5
by A verified traveller

Business Use

Posted 16-Mar-2016
I am a lady staying on my own and its seemed very safe. Well laid out and had plenty of work startions and printing facilities to work from
5out of 5
by A verified traveller from Amsterdam


Posted 15-Mar-2016
Pros: Sportzaal mooi!
Cons: Douchekop was lek bij de koppeling. Ook kregen we de douche niet eens aan omdat hij zo stroef liep. Sauna in het hotel was niet je van het.
Location: vijf minuten lopen van het centrum, dichtbij het station.
Vriendelijk en behulpzaam personeel, ruime en schone kamer. Uitgebreid ontbijtbuffet. Mooie ligging van het hotel.
5out of 5
by A verified traveller

Great hotel with a fantastic location

Posted 12-Mar-2016
Really nice hotel, great facilities, comfortable spacious room, perfect location, only small downside was it had a weird door on the bathroom.
4out of 5
by A verified traveller

Convenient hotel for Bristol centre

Posted 07-Mar-2016
Pros: Very efficient staff staff and comfortable
A pleasant stay close to city centre, Good hotel facilities: secure car park. bar, restaurant
4out of 5
by A verified traveller from Gateshead U.K

Good city break hotel

Posted 07-Mar-2016
Pros: Pleasant decor if a little tired in parts. Quiet comfortable public areas. Welcoming, attentive staff.
Cons: The bathroom needed paint and repairs to woodwork and an adjustment of the double doors so they could shut properly.
Location: At first we thought it was well away from town but it was only a short walk away. It was well served by buses.
Very easy to find hotel as it is served by the airport shuttle bus. Room was comfortable though bathroom small. Couch converted to bed giving a twin room though it officially was a double room with large bed. Quiet apart from banging of very heavy room doors well into the night and starting again at 5.20- possibly staff rooms? Room was warm and heating and air conditioning easily adjustable. We made use of the fridge to keep milk and confectionery. The safe was useful when we went out during the day. Breakfast was varied but the cooked option was only lukewarm as were the hot drinks of tea and coffee. The Danish pastries were really delicious.
3out of 5
by A verified traveller from cornwall

OK for an overnight stay

Posted 07-Mar-2016
Pros: Its location to the city centre.
Cons: Ensure adequate provision for room facilities given the number of guests staying. The concierge could speak more clearly. Thicker duvets.
Location: Great city centre location, a map of the locale was provided on request.
The concierge was indecipherable, they could have spoken more clearly. The room was perfectly adequate however, the hotel knew that a family of 4 were staying yet there were only 2 towels, mugs, glasses and tea etc for 2. This was very disappointing. The room was cold overnight as the heating didn't appear to be working, which when combined with extremely thin duvets made the stay uncomfortable. There was some mysterious dust under the left side of the bed which should have been cleaned especially since it was so noticeable. The shower kept on going between hot and lukewarm which was a little disconcerting. The noise in the morning was unacceptable. Overall, we were left nonplussed considering the price...