Ratings based on 976 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 07-Dec-2016
Hotel céntrico, habitación familiar pequeña, y desayuno muy caro
2out of 5
by A verified traveller from chichester

Bad condition, run down room, poor staff

Posted 27-Nov-2016
Pros: Location
Cons: Everything else
Location: 10 minutes walk from Temple Meads station and close to Bristol Bridge and city centre
Arrived early and adamentently told check in wasn't until 2pm. That's fine but would have been nice for reception staff to even pretend to be a little more accommodating. When I did check in, given a disabled room that quite frankly was in the poorest condition I've seen for a 4* hotel. Stains on the carpet, bathroom was dirty and sink was so low I had to shave in the bedroom. Water pressure was awful for the over-bath shower that again was something from the 1980s. Location of the hotel is great and buffet breakfast ok but lots of competition in Bristol so stay well clear of this one. Usually stay in lots of Novotel's but this will be the last time I do so!
4out of 5
by A verified traveller

Close to the City Centre

Posted 30-Oct-2016
Pros: The location. The breakfast.
Cons: Change linen daily.
Location: So much to see and do.
We asked for a quiet room. The room had a queen size bed. Our original room was supposed to have a king size. It really did not matter. The room was quiet. We were happy with it. The breakfast was very good. Plenty to eat and a good choice. Clean white linen and towels.
5out of 5
by A verified traveller from sussex

Central comfy hotel

Posted 27-Oct-2016
Pros: Locality
Cons: The bathroom was a little small.
I stayed here with my family on a short trip and the location was perfect to walk into Bristol. Hotel was clean and friendly with a great breakfast, had a very good stay.
5out of 5
by A verified traveller

Good location

Posted 17-Oct-2016
Pros: All excellent
Cons: Nothing
Location: All excellent
Excellent location near to all amenities and city centre.
4out of 5
by A verified traveller


Posted 04-Oct-2016
Very nice hotel however bathroom a bit in the small side
5out of 5
by A verified traveller

Close to everything. Good bus route outside

Posted 21-Sep-2016
Good jad a really lovely trip in Bristol. Weather was lovely and there was lots to do. Hotel was nice and easy to find
5out of 5
by A verified traveller

Tolles Hotel in zentraler lage

Posted 12-Sep-2016
Pros: alles war ok
Cons: alles ok
Location: Das Hotel befindet sich in der Nähe des Bahnhof Temple Meads.
Sehr schönes Hotel in zentraler Lage. Die Zimmer waren sauber mit Kühlschrank, Safe und Wasserkocher. Tee und Kaffee wurde nach Gebrauch jeden Tag wieder aufgefüllt. Das Personal war höflich, nett und unkompliziert. Dieses Hotel würde ich jederzeit weiterempfehlen. Frühstück war auch sehr reichhaltig und gut. Freies WLAN auch auf den Zimmern, unkompliziertes einloggen.
5out of 5
by A verified traveller from Saudi Arabia

فندق يستحق التجربة

Posted 11-Sep-2016 on Hotels
الفندق متميز والغرف واسعة ونظيفة وسعر معقول بناء على الخدمة
5out of 5
by A verified traveller


Posted 05-Sep-2016
Really lovely hotel. Close to train station, shops and restaurants. Staff went out of their way to accommodate and very extremely friendly. Will definitely be coming back again soon. Thank you. 😊