Too expensive for what it offers.
My overall feeling was that the hotel charges way too much for what it offers. I get the location is really close to many attractions in Boston and everyone who works there are super nice and helpful - but that shouldn't justify a giant nightly cost. Breakfast isn't included, you get charged $3 for a small bottle of water, the room doesn't even have a mini-fridge, the closet is blocked by the safe so you can't put many clothes, and there isn't any dresser-type furniture to put additional clothes. I didn't go in there expecting "luxury" but I did expect a lot more from Hyatt. In my opinion, it's not worth the money.