Terrace/patio

Reviews of Hotel Commonwealth

4.5 out of 5
Hotel Commonwealth
500 Commonwealth Ave, Boston, MA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 837 out of 1115 reviews" "
Rating 8 - Good. 191 out of 1115 reviews" "
Rating 6 - Okay. 57 out of 1115 reviews" "
Rating 4 - Poor. 18 out of 1115 reviews" "
Rating 2 - Terrible. 12 out of 1115 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no wi-fi while we were there. Was told it was being worked on, but we were there for almost 24 hours and it never became available. Other than that, it was an awesome place to stay, close to Fenway and many other places. Would definitely go back.
Stayed 1 night in Apr 2024

2/10 Terrible

Ingrid

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a room for a guest, and they refused to let him in, despite the fact that the room was booked in his name, he had ID, and a university credit card on file. They literally turned the guest out in the night, in horrible weather.
Stayed 1 night in Apr 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location - easy access to the T and walkable. And across from Fenway !
Stayed 3 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Monika for your feedback. We hope to have you back again.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great time with an incredible view of Fenway Park.
Stayed 1 night in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Eric for your feedback. Happy to know you enjoyed yourself here. We hope have you back soon.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms in a great location. Staff was super friendly and helpful. They gave my family a free upgrade to a mini-suite which was perfect for our group of 3. Great home base for Boston-area college visits and general site-seeing.
Stayed 4 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Christopher for your lovely feedback. We hope to have you back again with us soon.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

David, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Helpful and friendly staff.
Stayed 4 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you David for your feedback. Happy to hear you got to experience the Hotel Commonwealth service!!Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Porschia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Porschia for your rating.Best,Jerry DixonAssistant Front Office Manager

8/10 Good

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Jenn for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Jenny for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Robert for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, especially if you’re visiting Boston U
Stayed 3 nights in Mar 2024

10/10 Excellent

Brent, Atlantic Highlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything food and shopping close by very walkable.
Stayed 3 nights in Apr 2024

8/10 Good

Shannon Whalen

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didnt like was the tv disnt work in our room but everything else was amazing staff was wonderful and very helpful. I will definitley stay here again when in Boston.
Stayed 1 night in Apr 2024

10/10 Excellent

audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and the staff was helpful and courteous. Thank You
Stayed 1 night in Mar 2024

10/10 Excellent

Shareef, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay all round!
Stayed 1 night in Mar 2024

10/10 Excellent

Maria ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated, well appointed rooms. Friendly staff. Convenient location.
Stayed 1 night in Mar 2024

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, staff & service
Needs some update beds where not that comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Kelli, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Maria ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Stayed 3 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Melissa for you rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Dan for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expesive
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Michael for your feedback.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Danine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Walk to restaurants, venue, train nearby. Room was clean, excellent view of Fenway. We will be back!
Stayed 2 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Danine for your feedback. We look forward to having you back. Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Stephanie for your rating.Best,Jerry DixonAssistant Front Office Manager

8/10 Good

Carol

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Carol for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean, quiet, close to everythi g we were looking for
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Edward for you feedback. Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Antoine for you feedback. Hope to have you back again.Best,Jerry DixonAssistant Front Office Manager

8/10 Good

Patricia, Doylestown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great front desk. Clwn. Safe.
Stayed 2 nights in Mar 2024

10/10 Excellent

Coleman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Coleman for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. Staff here is excellent. They are super helpful and accommodating. We love staying in the Commonwealth suite. It’s such a great layout when we have our adult son staying with us. Plenty of room for everyone!
Stayed 3 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Robert for your feedback. Glad to know our staff is doing the right thing in providing such great service to our guest. We look forward to having you back.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Ricky for you feedback.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Marie, Watervliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Marie for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel to be close to Boston's Children Hospital. Was convenient to walk there. The hotel also had excellent restaurants for dinners. My only complaint was our room faced a major highway so traffic noise was annoying in the morning so facing Fenway Park from our room was not important..
Stayed 2 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Lynn for your high remarks. We hope to have you again. Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you for your rating!!Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Sheila

Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Sheila for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Deborah

Stayed 2 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Deborah for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 12 Mar 2024
Thank you Nicole for your feedback. We hope to have you again.Best,Jerry DixonAssistant Front Office Manager

4/10 Poor

Savonn

Stayed 1 night in Mar 2024

10/10 Excellent

Sachin, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Sachin for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Tatianna, Dallas

Stayed 3 nights in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Tatianna for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

Michael, New York

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to Fenway and BU.
Stayed 2 nights in Mar 2024
Response from Zeek on 5 Mar 2024
Glad you enjoyed your stay with us! We appreciate your feedback.

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Jessica for your feedback. Best,Jerry DixonAssistant Front Office Manager

6/10 Okay

Ernest

Stayed 1 night in Nov 2023
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Ernest for your rating.Best,Jerry DixonAssistant Front Office Manager

6/10 Okay

Suresh, Tustin

Stayed 4 nights in Jan 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Suresh for your rating.Best,Jerry DixonAssistant Front Office Manager

10/10 Excellent

DIANA, Oceanside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and informative. Made sure that all our VIP access was explained. Room was spacious, even came with a noise machine. Great restaurants right in the hotel. Walking distance to many sites and BU.
Stayed 2 nights in Feb 2024
Response from Zeek on 27 Feb 2024
Glad you enjoyed your stay with us! We appreciate your feedback.

10/10 Excellent

Melinda, East Middlebury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional
Stayed 1 night in Feb 2024
Response from Zeek on 26 Feb 2024
Glad you enjoyed your stay with us! We appreciate your feedback.

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Zeek on 27 Feb 2024
Glad you enjoyed your stay with us! We appreciate your feedback.

10/10 Excellent

Kaylynn

Stayed 3 nights in Feb 2024
Response from Hotel Commonwealth on 15 Apr 2024
Thank you Kaylynn for your rating.Best,Jerry DixonAssistant Front Office Manager

8/10 Good

Alexis, Rumson

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Zeek on 27 Feb 2024
Glad you enjoyed your stay with us! We appreciate your feedback.