Ratings based on 1,227 Verified Reviews

4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Nice hotel moderately near airport

Posted 20-Jan-2017
Pros: Airport shuttle, cleanliness.
We booked this hotel for a night after returning from an international trip on our way home. We got a good deal on a double room and were excited to see that they offer free airport shuttles to and from Boston Logan which is really nice after returning from a long trip. Check-in was a little bit slow, but check-out was speedy and free breakfast is always a great perk. We were able to take the airport shuttle back to the airport (leaves on the hour) which was nice. Unfortunately we missed it getting there due to traffic.
2out of 5
by A verified traveller from Pennsylvania

Be cautious

Posted 12-Jan-2017
The hotel is decent, nice remodeled breakfast area, decent rooms. But the staff is horrible, especially at the main desk. Very rude when we checked in, and even worse at check out; pretty much acted like we were interrupting her day. Our room was decent size but had a musty smell and our AC unit would not turn off- which made a stay in the middle of January a bit uncomfortable. MOST IMPORTANTLY be aware, the medical center across the street operates a methadome clinic. We had absolutely lovely encounters with people around the area and other guests, however it may not be the best for a family stay and I feel people should be aware.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2017
Excellent place to stay!! The hotel staff is very friendly and helpful. Great hotel facilities with two restaurants on-site. The included breakfast is one of the best I've had!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2017
The hotel staff was very helpful to us figuring out how to navigate the area.
4out of 5
by A verified traveller from Princeton, NJ

Nice hotel close to the city

Posted 04-Jan-2017
Pros: Good breakfast, location close to bus, all day complimentary coffee, free wi-fi.
Cons: Staff could be more friendly and helpful.
Location: Take nearby bus to get into the Boston city.
It's a reasonably good hotel at a reasonable price. Walking distance to nearby public bus station.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel great service unfortunate location

Posted 12-Dec-2016
Great hotel unfortunately situated in "methadone mile". The hotel was clean and the staff were wonderful. The breakfast had lots of options and the cookies in the afternoon were delicious. The free airport pick up and shuttle was another bonus. The Cuban restaurant next door had the best monitors! We struggled with food options as my friend is vegetarian and there was not much for her to choose from. The locale was not great but I chose it for it's proximity to Boston University so it served my purpose. Overall it was an enjoyable experience and I found the hotel exceeded my expectations and the staff were professional and courteous.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Dec-2016
Breakfast was excellent. Staff were all wonderful and very friendly, accommodating and helpful LuvIt!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Nov-2016
Pros: The price was very good and the staff were incredibly accommodating. The breakfast was good and varied.
Cons: The location made it slightly more difficult for getting around but wasn't overly an issue.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Great staff!!!! Front desk is the best

Posted 22-Oct-2016
a little noise in the day time but quiet at night, good spot in town for the price
2out of 5
by A verified traveller

Unsafe area

Posted 21-Oct-2016 on Hotels
The least appealing aspect of this hotel is its location. It is right across the street from the hospital so you will constantly hear ambulance sirens throughout the night, the windows do not have good insulation and the outside noises are very clear. The surrounding neighborhood is also very unsafe with very visible drugs users, alcoholics and homeless people right around the corner downstairs. I was very curious to the high population of such and did a search online to realize that there are several methadone clinics in the area.