Ratings based on 1,295 Verified Reviews

4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from Ottawa, ON

We didn't even get a room, even if we paid for one

Posted 20-Jul-2017
Pros: I didn't have a chance to appreciate anything because we didn't even receive a room. Though, since we had to stay and wait in the lobby for about two
Cons: Well, this hotel ultimately failed to execute their only task: provide rooms for people who paid.
Location: I wouldn't know, I had to sleep at a friend's house after they offered us a room that was in construction...
My wife and I paid for a hotel room in Boston for our honeymoon after our wedding. We paid a week in advance. As we got to the hotel, still in our wedding attire, we made our way to the front desk to get our key. The man then told us that there were no rooms available for us, despite our payment. After waiting for 2 hours we slept at a friend's house because they couldn't find a room.
4 out of 5
Recommended
for Everyone
by A verified traveller from Buffalo, NY

Nice Hotel

Posted 07-Jul-2017
The hotel is clean and the staff is friendly. If you are looking for a reasonably priced hotel just outside of the downtown area, this would be a good option. The immediate surrounding area of the hotel is not the greatest. Lots of sirens and questionable activity directly across the street throughout the night.
3 out of 5
Recommended
for Everyone
by A verified traveller

No Laundry Room

Posted 04-Jun-2017
This hotel on list recommended by Dana Farber, but not super close to DF, still a 15-20 min drive depending on traffic Room was very clean. Breakfast was very nice, good variety. Noisy Location near Hospital with Ambulances/Sirens at night. Beds were OK for comfort NO Laundry room. This was an issue for us as we needed to do laundry. The front desk were not able to find me the address of a local laundromat, they said the few they knew of were closed either for the day or permanently . I walked to Roundtree Suites Hotel across the road to see if they had Laundry room, they did not. But their front desk staff gave me a google map print out of local laundromats, with a recommendation of which one to go to. Front Desk at Hampton Inn also shrugged at me when I asked them to make change for me from a larger bill so I could go to Laundromat, and told me to ask the attendant when I got there. I had much more help from the bartender at the attached restaurant than I did from the front desk staff The staff did not go out of their way to help me at all.
4 out of 5
by Charles

Everything You Want/Need, Except Peace And Quiet

Posted 22-Apr-2017 on Hotels
Perfect location for our visit to Northeastern University. Hotel was very nice, and staff were amazing. The area is noisy so this location is not for you if you crave peace and quiet!
4 out of 5
by A verified traveller

Posted 20-Apr-2017 on Hotels
The sound of ambulance was very annoying, as the hospital is too close to the hotel.
4 out of 5
by Taryn

Convenient and Comfortable

Posted 19-Apr-2017 on Hotels
Staff was very nice and accommodating with business matters I needed to handle. Very helpful
5 out of 5
by MARY

Say YES to Hampton Inn!

Posted 19-Apr-2017 on Hotels
We stayed at the Hampton Inn in Natick because my son was running in the Boston Marathon. The location was a quick six minute drive to the ten mile mark of the course. We loved watching him run by and we still had time to get to the finish line. The rooms at the the Hampton are spacious, clean and comfortable. The beds and pillows are amazing! There were plenty of towels and a free very nice breakfast. Everyone at the front desk helpful and friendly!
5 out of 5
by A verified traveller

Posted 18-Apr-2017 on Hotels
Great staff...very helpful and answered the many questions I had about the area. Loved that there was a complementary shuttle ride to fenway!
3 out of 5
by Lyle

Posted 14-Apr-2017 on Hotels
Hotel staff were friendly and helpful. Room was spotless. Priced reasonably for not being close to downtown.
3 out of 5
by jeff

Posted 10-Apr-2017 on Hotels
Hotel was just fine other than being located next to a hospital where we listened to very loud sirens most of the night for 4 nights