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Overview of Shaftesbury House - Our City Apartments

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Featured image
In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds
TV with digital channels
Fridge, microwave, oven, hob
Entire apartment

Shaftesbury House - Our City Apartments

3.5 out of 5

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Laundry

Explore the area

    Popular LocationThe Alexandra3 min walk
    Popular LocationBirmingham Hippodrome5 min walk
    Popular LocationHigh Street7 min walk
    AirportBirmingham (BHX)28 min drive

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Penthouse (Apartment)

  • Studio
  • Sleeps 2
  • 1 Double Bed

Duplex (Apartment)

  • Studio
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Studio (Separate Bedroom)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Studio

  • Studio
  • Sleeps 2
  • 1 Double Bed

About this area

Birmingham

Located in Birmingham's Birmingham City Centre neighbourhood, Shaftesbury House - Our City Apartments is near a train station. Birmingham Hippodrome and Birmingham Town Hall are cultural highlights, and some of the area's popular attractions include Broad Street and Thinktank Birmingham Science Museum. Check out an event or a game at Arena Birmingham, and consider making time for StarCity, a top attraction not to be missed.
Popular Location

What's nearby

  • The Alexandra - 3 min walk
  • Birmingham Hippodrome - 5 min walk
  • Victoria Square - 7 min walk
  • High Street - 7 min walk
  • Bullring Shopping Centre - 7 min walk

Getting around

  • Birmingham New Street Station - 5 min walk
  • AirportBirmingham (BHX) - 28 min drive

Restaurants

  • Sunflower Lounge - 3 min walk
  • The Royal Bengal - 3 min walk
  • Turtle Bay - 3 min walk
  • Yaki Nori - 3 min walk
  • China Town Noodle Bar - 3 min walk
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Shaftesbury House - Our City Apartments

3.5-star Birmingham apartments in Birmingham City Centre, walk to Bullring Shopping Centre
This smoke-free apartment building features dry cleaning, multilingual staff and free WiFi in public areas. Each apartment provides a kitchen with a fridge, an oven, a hob and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and digital TV. Weekly housekeeping is available.
Shaftesbury House - Our City Apartments offers 17 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with digital channels. Housekeeping is provided on a weekly basis.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cots (infant beds): GBP 12 per night
  • Children stay free

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: GBP 24 per night

Bathrooms

  • Bath or shower
  • Towels provided
  • Hairdryer

Living spaces

  • Sitting area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Safe
  • Multilingual staff
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage

Location highlights

  • Near a train station

Things to do

  • Fitness facilities nearby (discounted access)

General

  • 17 rooms

Policies

Check-in

Check-in from 3 PM - 4:00 PM

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for GBP 24 per night.
Cots (infant beds) are available for GBP 12 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 150 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: GBP 12 per night
  • Rollaway bed fee: GBP 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

Property is also known as

Shaftesbury House CityQuarters Apartment Birmingham
Shaftesbury House CityQuarters Apartment
Shaftesbury House CityQuarters Birmingham
Shaftesbury House CityQuarters
Shaftesbury House - Our City Apartments Apartment
Shaftesbury House - Our City Apartments Birmingham
Shaftesbury House - Our City Apartments Apartment Birmingham

Frequently asked questions

Can I cancel my reservation for free at Shaftesbury House - Our City Apartments and receive a full refund?
Yes, Shaftesbury House - Our City Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Shaftesbury House - Our City Apartments cancellation policy on our site for more details about any exclusions or requirements.
Is Shaftesbury House - Our City Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Shaftesbury House - Our City Apartments?
This property doesn't offer parking.
What time is check-in at Shaftesbury House - Our City Apartments?
Check-in is from 3 PM - 4:00 PM.
What time is check-out at Shaftesbury House - Our City Apartments?
Checkout is at 10:30 AM.
Where is Shaftesbury House - Our City Apartments located?
Located in Birmingham City Centre, this apartment building is within a 5-minute walk of Chinese Quarter, The Arcadian and Birmingham Hippodrome. Bullring Shopping Centre and The Mailbox are also within 10 minutes. Birmingham New Street Station is only a 5-minute walk and Birmingham Moor Street Station is 8 minutes.
3.7
Good
Rating 5 - Excellent. 16 out of 66 reviews
5 - Excellent 24%
Rating 4 - Good. 30 out of 66 reviews
4 - Good 45%
Rating 3 - Okay. 8 out of 66 reviews
3 - Okay 12%
Rating 2 - Poor. 8 out of 66 reviews
2 - Poor 12%
Rating 1 - Terrible. 4 out of 66 reviews
1 - Terrible 6%

4.1/5

Cleanliness

3.5/5

Staff & service

0.0/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Nice studio, good location, appalling organisation
First things first, it was a nice, clean studio but that's only part of the story. There's no regular reception and I wasn't contacted to be given an access code. The 3 phone numbers given at the front door didn't work (voicemail x2, and a company name which didn't correspond with the name of the hotel). My room wasn't ready so I had to wait around for it to be cleaned. 10am or 10:30 checkout? Depends where you look and who you ask. Inconsistent information. Also, the staff seemed to have double booked a room as the man who arrived at the same time as me found his room already had someone in it. This concerned me as, for all I knew, someone could have been in my room whilst I was out. When I arrived back in the evening there were 2 men sleeping on bean bags as they couldn't get hold of the staff on the phones either, and their belongings were locked in the reception room. In no way was this a relaxing stay. Sure, the bed was nice, but the organisation and security flaws meant I slept with one eye open. I think pigs will fly before I stay here or with this company ever again.
Stayed 1 night in Aug 2019

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Room comfort
Awful Location
Apartment clean but area it is in is dreadful. Would not stay again for this reason.
Stayed 1 night in May 2019

4/5 Good

Happy face iconLiked: Cleanliness, room comfort
good
super convenient. and clean and well appointed. lots of space. slight slowness of response from service staff but overall good value.
Stayed 2 nights in May 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Lovely staff. Would recommend a written apartment guide/manual since the front desk is open limited hours though for things like using the WiFi and intercom.
Stayed 4 nights in May 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
City apartments break.
Good apartment. Very close to station. Very helpful staff. Problem with WiFi and TV. Could be a bit cheaper.
Stayed 3 nights in Mar 2018

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