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"We had a very poor experience at this hotel. Just a one night stay to visit my kids who live in Richmond. The first room had a mechanical issue with an aircon unit in the bedroom that's not pushing good air but making a terrible compressor sound... Couldn't be turned off and so chang d rooms at 4am. The second room, as we entered the room after 4am, had both aircon unit running full blast, very cold. Attempted to adjust thermostat but aircon unit in bedroom would not shut down. Managed to unplug it. Finally, a quiet room that's cold but acceptable. Would not stay here ever again."

"Clean, new decor, friendly and professional staff. Very comfortable beds, climate control in rooms. Breakfast and dinner buffet included in room price, plus 3 adult beverages per night per person. Indoor and outdoor small pools, gym. Nearby CVS, UPS Store, Marshals. Excellent value for money. Highly recommend!"

"The property could use a deep cleaning. The stairways were filthy. The bed skirt needed to be cleaned. There were stains all over the wall. The bed was comfortable and the staff were attentive."

"Easy to find, close to the airport, clean room, comfy beds and Sharon was amazing. She made sure we were taken care of. Thank you Sharon! ~Gina & Jay~ St. Thomas Virgin Islands 😊"

"The selection was so so."

"Great downtown RVA location. Very “college” vibe look and feel. Limited street parking, so be ready for extra cost for parking/ valet."

"I love how to custom service was. The environment was very good."

"the breakfast bar is the best I have ever had while staying at a hotel Rooms were very clean and nicely freshened up every day the elevators could use a little freshening up did not like smelling marijuana in the halls"

"Great Breakfast!"