Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Business Travellers
by A verified traveller

Sehr ruhiges Hotel

Posted 27-Aug-2015
Pros: Die ruhe in den Zimmern
Cons: Nein Wer allerdings nicht gut mit einem kleinen Zimmer zurecht kommt, sollte unbedingt Superior wählen
Location: ca 5 min mit der u-bahn vom Fernsehturm entfernt. riesiges Einkaufscenter ca. 3 min.fußweg entfernt
Bei der Ankunft wurde uns ein falsches Zimmer gegeben. Dafür haben wir am nächsten Tag ein Superior Zimmer ohne zuzahlung bekommen. Die Angestellten sind sehr zuvorkommend und beheben sofort unannehmlichkeiten ..... SUPER Das Frühstücksbuffet war sehr reichhaltig, für jeden !! etwas und soviel man will. TOLL Immer ein nettes Gespräch, man fühlt sich wirklich Willkommen. Jeder Zeit wieder.
4 out of 5
for Families
by A verified traveller

Posted 26-Aug-2015 on Hotels
Deres aircondition trænger til at blive renset
3 out of 5
by A verified traveller from Los Angeles

Decent hotel with one big problem

Posted 21-Aug-2015
Pros: Clean, courteous service.
Cons: WIFI
Most of the basics were fine. Courteous front desk, easy check in, clean room, AC was a nice plus. Straightforward and simple. The big problem is this hotel's attitude about WIFI. They offer a Free WIFI connection and an Enhanced (premium?) plan. The Free WIFI is awful and time-consuming to use. I am talking about basic use (maps, websites, images), not even trying to watch streaming movies. I think the practice of giving guests the expectation of free Internet, for the guest to find out that the Internet is borderline-unusable unless they want to pay more, is a questionable and dishonest business practice. In 2015, WIFI is basic infrastructure. Much like one would not charge extra for 'enhanced lighting' or 'enhanced water cleanliness,' WIFI should be provided at a reasonable standard of quality. If this means the hotel needs to increase their room rates to keep a healthy bottom line, then they should raise their room rates.
3 out of 5
by A verified traveller from Goslar

Gutes Hotel für eine Städtereise

Posted 16-Aug-2015
Pros: Sehr schönes und reichhaltiges Frühstücks-Buffet.
Cons: Bitte die Klimaanlage überprüfen. Der kostenlose Hoteleigene Parkplatz existiert überhaupt nicht.
Location: Das Hotel befindet sich in einer sehr ruhigen Gegend, aber nur wenige Meter von einer U-Bahn Station entfernt.
Ein von außen und auf den ersten Blick schönes Hotel. Das Zimmer jedoch war etwas klein, aber ausreichend. Das Zimmer war sehr sauber, jedoch hatte der Teppich einige Flecken und die Klimaanlage hatte einen sehr unangenehmen Geruch.
3 out of 5
by A verified traveller from California

Not bad, not great

Posted 11-Aug-2015
Pros: Proximity to an area containing many excellent restaurants, and the front desk staff were all quite friendly and helpful.
Cons: The property could use a facelift.
Location: Other than the restaurant area described above, the property is somewhat isolated.
We've had amazing experiences (NH Florence) and less than wonderful experiences (NH Napoli) with this chain. With regard to our stay in the NH Berlin City Ost, nothing was so bad as to warrant a complaint, but the room wasn't particularly clean, there was actually paper trash and toenail trimmings on the carpet, the bed wasn't flat; the mattress needed replacement, and the air conditioning only made the room less than hot, despite the thermostat being set to the absolute coldest temperature. It was obvious that it was an older property that needed remodeling. That having been said, it was relatively inexpensive, and was a quick walk to a Ubahn station.
3 out of 5
for Getaway With Friends
by Thanyarat from Kanchanaburi /Thailand

Am Ende der Welt

Posted 29-Jul-2015 on Hotels
Hotel okay, jedoch leider viel zu weit vom Stadtzentrum entfernt.
5 out of 5
for Couples
by David from Danmark


Posted 24-Jul-2015 on Hotels
Alt var perfekt.
5 out of 5
for Personal Event
by Julia from Canada

Great Deal in Berlin

Posted 16-Jul-2015 on Hotels
It was a great hotel, with very helpful staff, who spoke perfect English, easy to get around on transit from hotel. Hotel was located in a very historic area of East Berlin, which made it even more interesting. Shopping and food places nearby. Price was great as well
3 out of 5
by A verified traveller

Posted 15-Jul-2015
Accueil hormis la receptioniste du matin déplorable. Les chaînes tv étaient très limitées . Eurosport ne fonctionnait pas non plus. La machine expresso à l accueil fonctionnelle 1 fois sur 2.. Bref ça n est pas.un 4 étoiles.
4 out of 5
for Getaway With Friends
by Dominik from Ulleisehawn

Jörn Donner

Posted 14-Jul-2015 on Hotels
Om Ni hyr bil är det nära till Schwarze pumpe!