Bedbugs. Stayed two nights in a room with bedbugs, my partner got numerous bites with swollen marks. This completely ruined our trip. The staff took us seriously, though, and immediately swapped our room with an upgrade and redeemed some charges. They could not really have done more. Still, the creditable and laid-back image the hotel wants to promote took a blow. This was my third or fourth stay at Michelberger, will probably look for other, less pricey options in the future.