Ratings based on 456 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Bayern

Modernes hotel, sehr zentral gelegen

Posted 01-Jan-2017
Pros: die moderne und zweckmäßige einrichtung, kein straßenlärm hörbar, die zentrale lage
Cons: das frühstück etwas billiger berechnen!
Location: direkt in berlin-mitte, zu fuß zum hackeschen markt, herllichen spaziergang entlang der spree, schnelle bus-und straßenbahnverbindung,s-bahn nähe
Sind bereits zum dritten mal hier gewesen, waren immer sehr zufrieden. Der einzige makel: das frühstück ist sehr teuer, verglichen mit anderen angeboten in hotels.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Cool hotel

Posted 28-Nov-2016
Nice hotel in a cool neighborhood. Spacious lobby, Beautifuly decorated. Many restaurants in the area. Wish only we could get a room with one big bed instead of two separate beds.
4out of 5
Recommended
for Everyone
by A verified traveller from Crawley, West Sussex

Not enough staff on reception.

Posted 04-Nov-2016
Location: Near train station and underground and Alexanderplatz.
This is a very busy hotel and felt at times that there were not enough staff on reception. The hotel is very nice and the room was excellent. We had an apartment which was spotless, came with fridge mini microwave and all facilities (except for cooker) to have food in the room. There is a supermarket across the road which is convenient. The hotel is near the train station and underground so you have easy access to all the local sights. Went to use the roof terrace but was closed, which was disappointing. I would recommend this hotel, we had a very pleasant stay.
5out of 5
Recommended
for Everyone
by A verified traveller

als Stadthotel optimal

Posted 03-Nov-2016
Wir waren rundherum angetan und positiv überrascht. Es hat alles gepasst und es gab nichts, womit wir nicht zufrieden gewesen wären. Kann man nur empfehlen.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Oct-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Be'er Sheva, Israel

Good rooms, depending on which wing

Posted 17-Oct-2016
Pros: The new wing. Very friendly staff.
Cons: The old wing. No breakfast (15 euro/pp) included in the room rate.
Location: One metro station from AlexanderPlatz. Close to the Hackisher Market and its S train.
The first room we got was very small, difficult to move in. However, when we asked for a larger one, even at a higher rate, we got a very large one with no increase in price. It turned out that this is the room equiped for invalid guests.
3out of 5
by A verified traveller

Modern hotel let down by poor design

Posted 10-Oct-2016 on Hotels
Nice rooms and fairly quiet, but insane design means the bathroom is in the middle of the room, so you have to get your kit off and shower in front of your roommate. If you're not intimate when you arrive, you soon will be. The rooms were supposed to have wifi but couldn't pick it up in the room. Breakfast seemed quite pricey at €15 but there are lots of cheaper options nearby.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Oct-2016 on Hotels
5out of 5
by A verified traveller

Posted 05-Oct-2016 on Hotels
Perfect stay in Berlin
4out of 5
by A verified traveller

Great location but unauthorized transaction

Posted 28-Sep-2016 on Hotels
I stayed in Hotel Amano Auguststraße 43, 10119 Berlin, Germany. I checked in August 27 (Saturday) and checked out September 3 (Saturday) I stayed for 8 nights. Hotel Amano has a great location. I would actually stay there again. The problems I enoucntered are the first room I was given did not have good or powerful air conditioning. I was given another room the following night. The second room had great air conditioning but the wifi was spotty. When I checked out, I saw that my bill included a tour worth 100 euros. I never asked for it and never took any tour since I was in Berlin for work and had my own itinerary. The person who attended to me admitted the mistake, then changed the billing and I signed the amount for eight nights. I just got my credit card bill and I found the transaction of 100 euros. Amano, please fix this inconvenience immediately. Other than that, the lobby is gorgeous, the roof top bar was a perfect place to unwind, the staff was great and I appreciate the little things like the vending machine, the updated magazines in the lobby, the fortune cookies, the big desk, the clean bathroom and the staff member who gave me a box of tissues when she noticed I was sick.