Ratings based on 477 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Elegant hotel in Berlin

Posted 11-Apr-2017
Second time I have stayed there and it has got more popular and less personal. Offers a good but very expensive breakfast. No shampoo or fridge in the rooms. The common rooms are very poorly lit and some if the younger staff members are patronising to elderly clients. It is becoming an empire!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Apr-2017
Good hotel useful for underground/ trams. Nearby breakfast stops and restaurants varied and good quality. Staff helpful and kept our luggage temporarily so we had a day on foot before flights in afternoon.
4 out of 5
Recommended
for Couples
by A verified traveller from northamptonshire

Very good location in central Berlin

Posted 21-Mar-2017
Pros: The staff at the hotel are all brilliant- they are helpful and friendly. The room was very clean and perfect for our needs. The breakfast was good.
Cons: It would have been good to have a kettle and tea and coffee in the room, otherwise nothing!
Location: Very central with lots of eating places nearby.
despite the cold, rainy weather we had a great time in Berlin. The Berliners speak very good English and are all so friendly! There is a lot to see and do and our 3 days were not long enough!
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 18-Dec-2016 on Orbitz
In the room it was cold the ac do not work. Verry nice staff and great location
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Cool hotel

Posted 28-Nov-2016
Nice hotel in a cool neighborhood. Spacious lobby, Beautifuly decorated. Many restaurants in the area. Wish only we could get a room with one big bed instead of two separate beds.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Crawley, West Sussex

Not enough staff on reception.

Posted 04-Nov-2016
Location: Near train station and underground and Alexanderplatz.
This is a very busy hotel and felt at times that there were not enough staff on reception. The hotel is very nice and the room was excellent. We had an apartment which was spotless, came with fridge mini microwave and all facilities (except for cooker) to have food in the room. There is a supermarket across the road which is convenient. The hotel is near the train station and underground so you have easy access to all the local sights. Went to use the roof terrace but was closed, which was disappointing. I would recommend this hotel, we had a very pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Be'er Sheva, Israel

Good rooms, depending on which wing

Posted 17-Oct-2016
Pros: The new wing. Very friendly staff.
Cons: The old wing. No breakfast (15 euro/pp) included in the room rate.
Location: One metro station from AlexanderPlatz. Close to the Hackisher Market and its S train.
The first room we got was very small, difficult to move in. However, when we asked for a larger one, even at a higher rate, we got a very large one with no increase in price. It turned out that this is the room equiped for invalid guests.
3 out of 5
by A verified traveller

Modern hotel let down by poor design

Posted 10-Oct-2016 on Hotels
Nice rooms and fairly quiet, but insane design means the bathroom is in the middle of the room, so you have to get your kit off and shower in front of your roommate. If you're not intimate when you arrive, you soon will be. The rooms were supposed to have wifi but couldn't pick it up in the room. Breakfast seemed quite pricey at €15 but there are lots of cheaper options nearby.
5 out of 5
by A verified traveller

Posted 05-Oct-2016 on Hotels
Perfect stay in Berlin