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Indoor spa bath
Flat-screen TV
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.4/5 Excellent
1,592 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationEast Side Gallery11 min drive
Popular LocationMercedes-Benz Arena12 min drive
Popular LocationAlexanderplatz12 min drive
AirportBerlin (TXL-Tegel)19 min drive

Choose dates to view prices

  • Deluxe Suite

    5/5 guest room rating

    Room amenities

    • 743 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Suite
  • Deluxe Twin Room

    4.6/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room
  • Superior Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed

About this area

Berlin

Located in Berlin's Prenzlauer Berg neighbourhood, Vienna House Andel's Berlin is in the city centre and near a metro station. The area's natural beauty can be seen at Botanical Garden and Mueggelsee, while Aquadom and Berlin Zoological Garden are popular area attractions. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Arena or Velodrom. Our guests appreciate the hotel's central and quiet location.

Visit our Berlin travel guide
Map
Popular Location

What's nearby

  • East Side Gallery - 11 min drive
  • Mercedes-Benz Arena - 12 min drive
  • Alexanderplatz - 12 min drive
  • Hackescher Markt - 13 min drive
  • Berlin TV Tower - 15 min drive

Getting around

  • Landsberger Allee Station - 1 min walk
  • Berlin East S-Bahn - 5 min drive
  • Berlin (TXL-Tegel) - 19 min drive

Restaurants

  • SKY.KITCHEN by a.choice — 1 min walk
  • Maverick's — 1 min walk
  • Sky.bar - 1 min walk
  • Mix - 1 min walk
  • Blaue Adria - 8 min walk

About this property

Vienna House Andel's Berlin

Luxury Berlin hotel in Prenzlauer Berg, near Velodrom
Along with 3 restaurants, this hotel has a full-service spa and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a spa tub and a sauna are on-site. All 557 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include minibars and coffee makers.
Vienna House Andel's Berlin offers 557 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPASHERE. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 18 per night
  • Electric car charging station
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 18 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Bike hire
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (47362 square feet of space)

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Shared men/women areas in public bath
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 13 years old or younger stays free when using existing bedding
Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Clothing, including swimwear, is not permitted for guests using the sauna and spa tub located in the spa area.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

andel's Vienna House Berlin Hotel
andel's Vienna House Hotel
andel's Vienna House Berlin
andel's Vienna House
Berlin Andels Hotel
Vienna House Andel's Berlin Hotel
Vienna House Andel's Hotel
Vienna House Andel's
andel's by Vienna House Berlin
Vienna House Andel's Berlin Hotel
Vienna House Andel's Berlin Berlin
Vienna House Andel's Berlin Hotel Berlin

Frequently asked questions

Can I cancel my reservation for free at Vienna House Andel's Berlin and receive a full refund?
Yes, Vienna House Andel's Berlin offers free cancellation on select room rates, because flexibility matters! Please refer to Vienna House Andel's Berlin cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, this property allows pets (limit 1 per room). There's a fee of EUR 15 per pet, per night.
How much is parking at this property?
Self-parking is available for EUR 18 per night.
What time is check-in at Vienna House Andel's Berlin?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 50 per vehicle, one-way, applies.
Where is this property located?
Located in Prenzlauer Berg, this luxury hotel is within 3 miles (5 km) of Velodrom, Mercedes-Benz Arena and East Side Gallery. Alexanderplatz and Berlin TV Tower are also within 3 miles (5 km). Landsberger Allee Station is only a 2-minute walk and Storkower Straße S-Bahn is 11 minutes.

Guest reviews

Overall score and ratings for Vienna House Andel's Berlin

4.4
Excellent
5 - Excellent
886
4 - Good
585
3 - Okay
86
2 - Mediocre
19
1 - Poor
16
4.5
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel the staff were friendly and helpful and it’s got great transport links too

Stayed 3 nights in Sep 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property has a Michelin rated restaurant on the 12th floor with amazing views to accompany the equally amazing food.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were helpful, clean and very well connected! Amenities were great and breakfast is delicious 👌

Stayed 2 nights in Feb 2020