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Hotel Zoo Berlin

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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hotel Zoo Berlin

VIP Access

Hotel Zoo Berlin

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Kurfürstendamm 25, Berlin, BE, 10719

Explore the area

  • Popular LocationKaiser Wilhelm Memorial Church6 min walk
  • Popular LocationBerlin Zoological Garden6 min walk
  • Popular LocationEuropa Center8 min walk
  • AirportBerlin (BER-Brandenburg)27 min drive

Choose dates to view prices

About this area

Berlin

Located in Charlottenburg-Wilmersdorf neighbourhood, Hotel Zoo Berlin is connected to a shopping centre. Checkpoint Charlie Museum and DDR Museum are cultural highlights, and some of the area's notable landmarks include Potsdamer Platz and Brandenburg Gate. Looking to enjoy an event or a match while in town? See what's going on at Olympiastadion.
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Map

What's nearby

  • Kaiser Wilhelm Memorial Church - 6 min walk
  • Berlin Zoological Garden - 6 min walk
  • Europa Center - 8 min walk
  • Department Store of the West - 12 min walk
  • Schloss Charlottenburg - 5 min drive

Restaurants

  • Grace Restaurant — 1 min walk
  • Grace Bar — 1 min walk
  • Ho Lin Wah - 2 min walk
  • Ristorante Arlecchino - 3 min walk
  • Café im Literaturhaus - 3 min walk

Getting around

  • Kurfurstendamm U-Bahn - 2 min walk
  • Berlin Zoological Garten Station - 7 min walk
  • Berlin (BER-Brandenburg) - 27 min drive

About this property

Hotel Zoo Berlin

Luxury hotel connected to the convention centre in Charlottenburg-Wilmersdorf, walk to Berlin Zoological Garden
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and self parking. All 141 soundproofed rooms feature free WiFi and minibars. Guests can enjoy heated floors, and other standard amenities include room service, espresso makers and flat-screen TVs.
Hotel Zoo Berlin offers 141 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 32 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 36 for adults and EUR 18 for children
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • Designer shops
  • Fitness centre
  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Soundproofing

Similar properties

See similar properties

Berlin
Berlin
Charlottenburg-Wilmersdorf
Charlottenburg-Wilmersdorf
Guest rating 4.5+
Guest rating 4.5+
5 star
5 star
Business-friendly
Business-friendly
Hotel
Hotel
Washer and dryer
Washer and dryer
Air conditioned
Air conditioned

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Food and water bowls are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 36 for adults and EUR 18 for children (approximately)
  • Self-parking fee: EUR 32 per day
  • Pet fee: EUR 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the Grace bar is operated by the hotel until 8 PM, at which time access may be limited for hotel guests due to outsourcing.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Berlin Zoo Hotel
Hotel Berlin Zoo
Hotel Zoo
Hotel Zoo Berlin
Hotel Zoo Berlin Hotel
Hotel Zoo Berlin Berlin
Hotel Zoo Berlin Hotel Berlin

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 303 out of 461 reviews
5 - Excellent 66%
Rating 4 - Good. 110 out of 461 reviews
4 - Good 24%
Rating 3 - Okay. 34 out of 461 reviews
3 - Okay 7%
Rating 2 - Poor. 8 out of 461 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 461 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities
Write a review

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service, room comfort
Oh boy…
Unexperienced, sometimes clumsy/sloppy staff…often with way too much attitude… The hotel seems to live a schizophrenic life where the hotel part is given considerably less service and attention than the bar/restaurant section which gets rather wild in the evenings and spills out into the ”living-room”…an ill-fitting name for the sorry excuse for a ”lobby”. We found no place for hotel guests to sit in peace for a while in the public areas. We perceived the bar security personnel (sometimes three of them) positioned right in front of the elevators to be very pushy…we had to maneuver around them to access the elevator area and sometimes they directed us which elevator to use. All in all a wannabe 5-star establishment that falls well short of any such ambitions.
Stayed 3 nights in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, for me the best in Berlin.
Stayed 2 nights in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021