Ratings based on 3,165 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Kansas City, MO

Nice Hotel, Nice Area

Posted 27-Mar-2017
Pros: Friendly helpful staff. Comfortable rooms and beds. Great breakfast. Taxi service was there at push of button.
Location: Neighborhood was very nice. Near shops, restaurants and both, the U bahn and S bahn.
Check-in was super easy. The room was very comfortable. Our room was right next to the train tracks and we heard no noise from the train in the room. The breakfast was very good with a good selection of options each day.
5out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Posted 24-Mar-2017
This is a clean, functional hotel that if your for a base in the city then this is worth looking at. The rooms are clean, although maybe small by American standards, are very usable. They don't provide a safe in the room though. The staff were friendly and always shouted 'Hallo' when you walked in. There is a bar but I never used it. Breakfast is included in the rate and I would call it Continental plus - cereal, yougarts, fruit, juice, toast but also make your own waffles and a small section of hot food (bacon, scrambled eggs, hard boiled eggs) and coffee. It's all self serve, so I'll let you decide if it's unlimited or not. (It's gets cleared away at 10am sharp, but 9:30am was very quiet). In regards to the location it's close to one of the main shopping districts (Starbucks is a 4 mins walk) and very close to public transit - you can be at the Brandenburg Gate in 15 mins door to door via the S-bahn and SXF airport in 45. One thing to say is public transit is so close the train tracks run elevated (think Chicago L loop tracks) 10 metres from the hotel - I was on the 2nd floor (3rd for Americans) and I was eye level with the passengers. Double galazed windows do a very good job to keep out most of the noise. I would be happy to recommend this hotel and stay here again.
5out of 5
Recommended
for Everyone
by A verified traveller from Bath, UK

A great hotel for Berlin sightseeing.

Posted 17-Feb-2017
Great hotel. Good price and brilliant staff. The rooms were lovely, modern & clean. Would thoroughly recommend to others looking for a good combination of quality and a reasonable price. We found the location accessible for all our sightseeing activity, including a handy No.1 stop for the sightseeing coach tours just down the street. Breakfasts were good, and a nice range of options. No concerns with train noise and the staff were very knowledgable and all of them gave great service.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 13-Jan-2017
Excellent hotel, very warm, hotel staff welcoming and helpful, breakfast minimal but substantial. Excellent location for sightseeing.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Dec-2016
Great location,variety of breakfast buffet.Great manager and staff.They are willing to help.
4out of 5
by A verified traveller

Good location, helpful staff.

Posted 15-Dec-2016 on Hotels
Very good stay. Loved the Christmas tree collection for less privileged children.
4out of 5
Recommended
for Everyone
by A verified traveller from london

Good location for exploring city

Posted 13-Dec-2016
Good access to transport links,helpful staff and hearty breakfast.
5out of 5
by A verified traveller from singapore

great location and comfortable hotel

Posted 10-Dec-2016 on Hotels
close to public transport, decent breakfast and standard quality that you expect from chains
5out of 5
by A verified traveller

Friendly staff

Posted 10-Dec-2016 on Hotels
Buiding work outside on pavement but very quiet considering there is a train running outside bedroom didnt even notice it.
5out of 5
by A verified traveller

Great value for money

Posted 05-Dec-2016 on Hotels
Great hotel in a very convenient location. Staff couldn't do enough for you. Haven't had such great customer service in ages. Rooms extremely clean. Breakfast variety was also great. Buffet was continuously cleaned and refreshed.