Ratings based on 3,443 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from London UK

Lovely hotel, great breakfast

Posted 09-Jan-2018
A bit of a walk from zoogarten station, but a good area. Easy check-in, room not as big as the picture, lack of clothes storage, coat hooks, etc but ok for a weekend. Bathroom shared a sliding door with the wardrobe, not much bathroom privacy as the door was glass (frosted!) Meant you could hear everything! And no lock! Ok for very close family members, but still...! Shared a room with my teens, cramped with the sofa bed out, but good tv, only US news channel in English (American hotel chain), but lovely breakfast, all you could wish for, healthy and less so, with excellent coffee machine. A nice touch- a box of chocolates and a card in our room for my twin girls birthday, so sweet! A lovely hotel, friendly, welcoming staff made our stay extra special.
5 out of 5
Recommended
for Everyone
by A verified traveller from Liverpool

Great location

Posted 06-Jan-2018
Comfortable stay. Staff professional and friendly. Great breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller from Oxford

good hotel in centre of Berlin .

Posted 29-Dec-2017
Pros: staff helpful
Cons: maybe a safe in the room
Location: near all main attractions , easy for the tube and bus,to Tegel airport , Plenty of restaraunts nearby , easy to get to shops ,
nice staff , very welcoming hotel , rooms clean , good location for all the Berlin tourist sites, breakfast pretty good too , one of the best hotels i have stayed at in Berlin
5 out of 5
Recommended
for Everyone
by A verified traveller from durham England

Lovely hotel next to transport to get you about

Posted 18-Dec-2017
Pros: Friendliness and knowledge of The reception staff to help us on our first visit to this lovely city
Location: Shopping. Restaurants. Christmas market transport zoo
Lovely friendly little hotel next to all transport to get you around Berlin Next to a great shopping street and a small walk to a gorgeous Christmas market and the zoo
5 out of 5
Recommended
for Everyone
by A verified traveller from Uk

Clean and comfortable

Posted 17-Dec-2017
Comfortable hotel to stay for few days. Very pleasant and helpful staff at the reception Good selection for breakfast Dissapointed with the lack of English channels on TV. The only one available was CNN news and Bloomberg
5 out of 5
Recommended
for Couples
by A verified traveller from Berlin

Happy stay

Posted 13-Dec-2017
Pros: Everything. Good location , excellent facilities and staff.
Cons: Maybe a few English news TV channels rather than just CNN or Bloomberg.
Location: Lots to see and do in the west and transport links easy to navigate should you wish to go further.
Stayed there twice this year and would not hesitate to return or to recommend. Staff are superb and the the hotel itself is excellent in every way. Great bedroom and bathroom. Lovely breakfasts with a good selection to suit everyone.. The bar is a very relaxing environment too.
5 out of 5
Recommended
for Everyone
by A verified traveller from G.B

Nice hotel close to station and everything

Posted 01-Dec-2017
Have stayed at this hotel on every visit to Berlin. I find it pleasant, friendly, very clean and comfortable. Good breakfast available. Would always recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Prague, Czech Republic

Pleasant stay at Hampton

Posted 27-Nov-2017
The hotel is well located just 5 minutes walk from the Zoologischer Garten train a underground station and a few meters from Kurfursterdamm street. The room was nice and clean, but a little basic. On the other hand the breakfast was very good. The hotel provides everything that you need to explore Berlin.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Nov-2017
Good location. Great breakfast. Helpful staff. Room fine but nothing special.
4 out of 5
Recommended
for Everyone
by A verified traveller from oregon

Clean rooms Good location No room to unpack

Posted 28-Oct-2017
This place has no safe for valuables No refrigerator to keep anything cold And no place to unpack your bag. We could use a foldable luggage rack. The best thing about it is it’s friendly staff, a fine location & a good breakfast....& a decent internet