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Reviews of H2 Hotel Berlin Alexanderplatz

H2 Hotel Berlin Alexanderplatz
Karl-Liebknecht-Strasse 32, Berlin, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 461 out of 1000 reviews" "
Rating 8 - Good. 423 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for most of the tourist sights in Berlin. Brandenburg gate 20 - 30 walk. Very helpful staff, clean room. Close to the train station. Would recommend and visit again.
Stayed 4 nights in Apr 2024
Response from Linda Prutz - H-Hotels Online Reputation Manager on 22 Apr 2024
Dear David, How lovely to see the brilliant review of your recent stay at our hotel. We are delighted that you had such a wonderful time with us and we are very thankful for sharing your positive impressions. Hopefully we can welcome you back again soon for another memorable abidance in the city center of Berlin. Sincerely

10/10 Excellent

Elynor

Great breakfast!
Stayed 4 nights in Mar 2024
Response from Linda Prutz - H-Hotels Online Reputation Manager on 8 Apr 2024
Dear Elynor, Many thanks for your recent stay and for bringing your awesome review to our attention. We are delighted that you had such a pleasant time with us and especially liked our tasty breakfast. Please come back soon for another enjoyable abidance at the H2 Hotel in the city center of Berlin. Kind regards

6/10 Okay

Jerzy

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Linda Prutz - H-Hotels Online Reputation Manager on 3 Apr 2024
Dear Jerzy, Regarding to your 3* rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of the amenities and comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday. Best regards

10/10 Excellent

Ingrid, Vallejo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Near everything.
Stayed 4 nights in Mar 2024
Response from Linda Prutz - H-Hotels Online Reputation Manager on 20 Mar 2024
Dear Ingrid, Many thanks for sharing your beautiful review. We are delighted to know that you were impressed by our service quality and conveniences which made your stay that comfortable. Your feedback is a great motivation for us to consistently maintain the standard that you experienced and we look forward to the next opportunity of being your host in the heart of Berlin. Sincerely

6/10 Okay

Muhamed

Stayed 2 nights in Mar 2024
Response from Linda Prutz - H-Hotels Online Reputation Manager on 25 Mar 2024
Dear Muhamed, Regarding to your 3* rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of the amenities and comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday. Best regards

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
The rooms were small, but functional. I didn’t like the attempt at the faux modern closet/wall decor. It made it difficult to navigate in the small room and provided very little storage for clothes. My room faced the street side so it was noisy at night. The rooms facing the courtyard were quieter. Breakfast options were plentiful and fresh.
Stayed 5 nights in Feb 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 26 Feb 2024
Dear Kelly, Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable overall and our tasty breakfast part of your positive experiences. Please rest assured that your meaningful notes will be considered and during your future visit we would like to fully convince you of our excellent hospitality. Sincerely

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 24 Feb 2024
We couldn’t be happier about your awesome 5* rating Melissa. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

10/10 Excellent

Hanni, Myrtle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is worth a trip there, everything in walking distance
Stayed 13 nights in Jan 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 16 Feb 2024
Dear Hanni, How lovely to see the fantastic review of your recent stay at our H2 Hotel. We are grateful for your praising words and delighted to know that our conveniences as well as our warm hospitality met your prospects. Please come back soon for another pleasant abidance with us in nice atmosphere and central location. Sincerely

8/10 Good

Gary William

Stayed 3 nights in Jan 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 26 Jan 2024
Dear Gary William, We are glad that you enjoyed your time with us and we appreciate your good rating as a result of your mostly positive impressions. During your next stay we would like to convince you of our quality level in every aspect and hope to meet again someday. Kind regards

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 15 Jan 2024
We couldn’t be happier about your awesome 5* rating Ana. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

6/10 Okay

ADEL

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 10 Jan 2024
Dear Adel, We are sad to see that our modern comfort and service features didn't seem to have fully satisfied your expectations of a pleasant abidance. Please excuse any kind of inconveniences that may have occurred and rest assured that we work hard each day to meet our guests prospects. To help improving ourselves we would have liked to know what we can do in your opinion to enable more delightful experiences. Hopefully you will give us another chance to convince you of our quality level in every aspect and thus enhance your point of view. Best regards

8/10 Good

Herve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located and you can walk to many places without problems. Breakfast is very complete and with options. The room is very small and not entirely comfortable, but for our plan it was fine since we only used it to go to sleep.
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 9 Jan 2024
Dear Herve, Thank you for your efforts to rate and comment on your recent stay at our hotel. Good to know that you enjoyed a pleasant time with us and noticed our great advantages. However it is our aim to fully convince you of our quality level and therefore we hope to meet again someday. Kind regards

4/10 Poor

Cristiane

Stayed 4 nights in Jan 2024
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 9 Jan 2024
Dear Cristiane, Thank you for choosing our hotel for your recent trip to Berlin. With regrets we must realize that you couldn't gain better impressions. We are very sorry that your expectations of a pleasant stay weren't satisfied although our guests generally appreciate our conveniences and service features. For our understanding we would have liked to know how we can enhance ourselves in your opinion to create better experiences for future visits. To improve your perception and convince you of our great quality level we hope to meet again someday. Best regards

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 5 Jan 2024
Dear Viviana, Many thanks for posting such an excellent review of your recent stay at our hotel. We are more than happy about your lovely words reflecting your positive impressions and we can't wait to welcome you back again for another wonderful time with us in modern ambience. Best wishes

8/10 Good

Gillian, Glasgow

Stayed 3 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 15 Jan 2024
Thank you for giving your recent stay 4* confirming your mostly positive impressions. We can't wait to meet again someday for an even more delightful time! Kind regards

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great area for transport connections. The staff are friendly and the breakfast was good I would stay again
Stayed 4 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 18 Dec 2023
Dear Jonathan, How lovely to see the awesome review of your recent abidance at our H2 Hotel. We are delighted that you had a wonderful time with us and we are thankful for sharing your beautiful feedback. Please come back soon for another pleasant stay and re-experience our warm hospitality. Kind regards

10/10 Excellent

Miss

Stayed 4 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 18 Dec 2023
We couldn’t be happier about your awesome 5* rating Miss. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little warm
Stayed 4 nights in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 12 Dec 2023
Dear Tracy, Thanks a lot for rating on your recent stay at our comfy and in the heart of Berlin located H2 Hotel. We are grateful for your given 5* and happy to know that you enjoyed your time with us. Please come back soon and re-experience our warm hospitality as well as personalized service features. Kind regards

10/10 Excellent

Joselyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 8 Dec 2023
We couldn’t be happier about your awesome rating Joselyn. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

10/10 Excellent

T M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
Despite three Hotel being full, check in was easy. All staff were extremely friendly and helpful, particularly the guys working the evening shift. Nothing was too much trouble for them. When my German wasn't good enough, their English was impeccable all done with a smile and a joke. Only down side was the room didn't have a safe. Souks stay there again
Stayed 4 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 5 Dec 2023
We are delighted about your awesome rating and kind comment. Thanks a million for letting us and our future guests know that our modern city hotel is worth staying at. Please be informed that at our reception we do have a high number of deposit boxes for our guest's valuables to be used 24/7 free of charge. We look forward to meet again someday for another enjoyable time with us in the heart of Berlin. Kind regards

10/10 Excellent

Anja

Stayed 3 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 12 Dec 2023
We couldn’t be happier about your awesome 5* rating Anja. Thanks a million for sharing and please recommend us to everyone you know. We can’t wait to meet again. Greetings from lively Berlin

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small rooms but nice. Good breakfast.
Stayed 4 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 30 Nov 2023
Dear Bruce, Many thanks for choosing our hotel for your recent stay in Berlin and for sharing a lovely feedback. We are happy that you had a pleasant time with us and appreciated our conveniences. Joyfully we will share your compliments with our entire team and we already look forward to your next visit. Best regards

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 4 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 28 Nov 2023
How amazing to see your fabulous 5* rating. Thanks a million Josh and tell your friends about us. See you soon! Greetings from lively Berlin

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 22 Nov 2023
Dear Andrew, Thank you for your recent stay and for giving us a good rating. We are glad to have reached your expectations in most ways and made your abidance enjoyable. Please allow us to fully convince you of our quality level and great amenities during a future visit. Best regards

10/10 Excellent

sheikh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Enjoyed my stay here it was a clean place to stay and shops near by
Stayed 1 night in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 13 Nov 2023
Dear Sheikh, Thanks a million for sharing the beautiful thoughts of your recent and pleasant stay at our hotel. We are amazed that your impressions met your expectations and we look forward to divide your compliments with our entire team. Please come back soon for another memorable abidance and re-experience our warm hospitality. Kind regards

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 13 Nov 2023
Wow, what a fantastic rating Ronald. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 7 Nov 2023
Dear Ahmed, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 6 Nov 2023
Wow, what a fantastic rating Sharon. Many thanks for sharing it with us and our future guest. We look forward to enable your future stay just as memorable. Kind regards

8/10 Good

ian james

Liked: Cleanliness, staff & service, property conditions & facilities
Decent budget hotel within easy walking distance of Alexanderplatz, which is the best city U and S Bahn hub. Bonus points for being next door to the Berlin branch of Munich’s Hofbrauhaus.
Stayed 7 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 31 Oct 2023
Dear Ian James, Good to see that you enjoyed a pleasant abidance at our hotel and especially liked our super central location right in the heart of Berlin. Thanks a lot for giving us a great review and please come back again someday for another delightful stay at our H2 Hotel. Best regards

4/10 Poor

Kelly

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 30 Oct 2023
Dear Kelly, Thank you for choosing our hotel for your recent trip to Berlin. With regrets we must realize that you couldn't gain better impressions. We are very sorry that your expectations of a pleasant stay weren't satisfied although our guests generally appreciate our conveniences and service features. For our understanding we would have liked to know how we can enhance ourselves in your opinion to create better experiences for future visits. To improve your perception and convince you of our great quality level we hope to meet again someday. Best regards

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a block and a half from Alexanderplatz, a transportation hub, although it is not the Berlin central train station (Hauptbonhof). Although the room was small, but not by European standards, it was very clean and well appointed. The design of the room was very modern, but often not utilitarian. The shower handles were challenging to operate. The breakfast buffet was outstanding. All the staff were terrific and very helpful.
Stayed 4 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 25 Oct 2023
Dear Jared, Thanks a million for choosing our modern city hotel for your recent stay in Berlin and for rewarding us with such a brilliant feedback. We are delighted that your abidance was pleasant and our conveniences appreciated. Hopefully we can welcome you back again someday for another fantastic time in nice ambience. Sincerely

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for exploring Berlin
Great hotel, great location, the staff were friendly and helpful and breakfast tasty
Stayed 2 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 23 Oct 2023
Dear Sarah, Thanks a million for your brilliant rating and lovely feedback. We are delighted that the positive impressions you gained at our H2 Hotel met your expectations of a pleasant stay. Please recommend us to your friends and come back soon for another wonderful time with us in Berlins lively city center. Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Fantastic and perfect for our tourist visit. The only weekness was the pillows were very soft.
Stayed 3 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 18 Oct 2023
Dear guest, Many thanks for sharing your beautiful review. We are delighted to know that you were impressed by our service quality and conveniences which made your stay that comfortable. Your feedback is a great motivation for us to consistently maintain the standard that you experienced and we look forward to the next opportunity of being your host in the heart of Berlin. Sincerely

8/10 Good

Solen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 10 Oct 2023
Dear Solen, Thank you for your time to give your overall pleasant abidance at our comfortable and in the heart of Berlin located hotel a good rating. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards

10/10 Excellent

JOSUE

Stayed 2 nights in Oct 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 26 Oct 2023
We couldn’t ask for a nicer praise than your fantastic rating Josue. Thanks a million for sharing and please come back soon for another wonderful stay with us. Sunny greeting from lively Berlin

10/10 Excellent

Adeel, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved: - Location was fantastic! - Excellent Value for Money - Good Breakfast - Great Bathroom What could have made the stay even better: Kettle and fridge in the room although there was round the clock complimentary tea and coffee in the reception area so not such a big deal.
Stayed 2 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 3 Oct 2023
Dear Adeel, Many thanks for bringing your beautiful review to our attention. It is a great motivation and acknowledgement for our entire team as it confirms the throughout delightful impressions of your stay. We can't wait to meet again and already look forward to enable your next visit just as enjoyable. Best regards

10/10 Excellent

gustavo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excelente ubicacion contiguo a plaza Alexanders. Buen servicio y excelente desayuno bufett.
Stayed 1 night in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 3 Oct 2023
Dear Gustavo, How lovely to see the fantastic review of your recent stay at our H2 Hotel. We are grateful for your praising words and delighted to know that our conveniences as well as our warm hospitality met your prospects. Please come back soon for another pleasant abidance with us in nice atmosphere and super central location. Sincerely

8/10 Good

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at H2 hotel.
Perfectly good stay in H2, room was small but ample room, your not in the room long in Berlin. Staff were very helpful and polite. Breakfast was better than expected with plenty of choice and good coffee.
Stayed 3 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 29 Sept 2023
Dear Audrey, Many thanks for your kind review. We are happy that your stay at our hotel was comfortable and our conveniences appreciated. Please come back again someday for another pleasant and enjoyable abidance with us in best central location. Best regards

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent area for a tourist. Close to public transport
Stayed 6 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 29 Sept 2023
Dear Barry, Many thanks for sharing the positive impressions of your recent stay at our comfy city hotel. How lovely to know that you enjoyed your time with us and especially liked our super central location right in the heart of Berlin. Hopefully we can welcome you back again soon to enable your future visit just as delightful. Best regards

6/10 Okay

Vesna

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
limited amenities in the room...
Stayed 1 night in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Vesna, We appreciate your efforts to review your stay experiences at our H2 Hotel and we are thankful for your good 3* rating although you were missing some amenities in your room. However we kindly ask you to be aware that we are a low budget hotel with the appropriate equipment. Instead of a minibar or coffee & tea facility our nice bistro serves tasty food and drinks until late each day. Things like a toothbrush or slippers also are available on request. We would be happy to meet again someday and win you with our great advantages. Or otherwise recommend our adjoining upper class H4 Hotel which provides all the conveniences you were missing. Kind regards

10/10 Excellent

Anny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but one of my new tshirt from Berlin marathon was stolen and after a complain no answer was given
Stayed 4 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Anny, Thank your for your recent stay and great 5* rating. Good to know that you enjoyed your time with us although mentioned inconveniences which we deeply regret clouded your impressions. As a matter of course we will immediately recheck our lost&found office. Please rest assured that we handle our guest's belongings very carefully and that we will get in touch with you as soon as we find something. Hopefully we will meet again someday. Kind regards

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Douglas, Thank you for posting a nice review of your recent stay. We are glad that you enjoyed your time with us overall and appreciated our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards

6/10 Okay

Howard

Liked: Cleanliness, staff & service
Great access. Wish they had a coffee maker in room. Room small but adequate and clean.
Stayed 2 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Howard, Thank you for your efforts to rate and comment on your recent stay at our hotel. Good to know that you enjoyed a pleasant time with us and noticed our great advantages. However it is our aim to fully convince you of our quality level and therefore we hope to meet again someday. Kind regards

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in convenient location. Quick walk to Alexanderplatz where you can get on and go anywhere in the city. The hotel had a pretty good breakfast buffet included with the stay. You can get food from the kitchen until I think 2AM and snacks were available 24/7. Front desk and dining staff very nice. The room itself was clean and the bathroom was pretty big in comparison to other places I've stayed before. Would recommend and would stay again if im ever in Berlin again.
Stayed 2 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
Dear Ashley, Thanks a lot for posting a kind review of your recent stay at our modern H2 Hotel. We are happy that you had a pleasant time with us and appreciated our conveniences. Please visit us again someday and enjoy another great abidance in nice atmosphere as well as super central location. Best wishes

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 22 Sept 2023
Dear Wayne, Thank you for your time to give your overall pleasant abidance at our comfy and in the heart of Berlin located hotel a good rating. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards

10/10 Excellent

Mariela

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 27 Sept 2023
We couldn’t ask for a nicer praise than your fantastic rating Mariela. Thanks a million for sharing and please come back soon for another wonderful stay with us. Sunny greeting from lively Berlin

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Linda Prutz - Online Reputation Manager - H-Hotels on 20 Sept 2023
Dear Chris, Thank you for your recent stay and for giving us a good 83% rating. We are glad to have reached your expectations in most ways and made your abidance enjoyable. Please allow us to fully convince you of our quality level and great amenities during a future visit. Best regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel located 5 -10 mins walking distance from Alexanderplatz Station where one can catch the U & S Bahn’s to get round the city and to Berlin Brandenburg Airport. The staff are very friendly, knowledgeable and professional. The rooms are very clean and there is a restaurant on the premises that services pasta dishes, pizzas and burgers as well as desserts. Highly recommended.
Stayed 3 nights in Sep 2023
Response from Stefanie Bergforth - Online Reputation Manager on 15 Sept 2023
Dear Mark,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Berlin soon!Your H-Hotels team,

8/10 Good

JOHN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Stefanie Bergforth - Online Reputation Manager on 11 Sept 2023
Lieber John,es war uns eine große Freude, Sie in unserem H2 in Berlin begrüßen zu dürfen. Super, dass alles zu Ihrer Zufriedenheit verlaufen ist und Sie sich die Zeit genommen haben uns zu bewerten. Wir hoffen, Sie bald wieder in Berlin begrüßen zu dürfen und verbleiben bis dahin mit herzlichen Grüßen, Ihr Team von den H-Hotels,

8/10 Good

David

Liked: Amenities
Clean and tidy. No frills. Food good. Staff excellent. Good location
Stayed 4 nights in Aug 2023
Response from Stefanie Bergforth - Online Reputation Manager on 11 Sept 2023
Dear David,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Berlin soon!Your H-Hotels team,