Ratings based on 615 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Excellent séjour

Posted 28-Aug-2015
Pros: piscine, décoration, restauration, confort, bien situé
Cons: langue française non parlée
excellent séjour dans un hôtel accueillant et apaisant. merveilleux coucher de soleil au solarium de la piscine sur le toit
4 out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Quality hotel in Potsdamer Platz

Posted 18-Aug-2015
Great hotel right beside Potsdamer Station and Sony Centre. Walking distance to Check point Charlie, Reichstag and Brandenburg Gate. Only negative comment was expensive breakfast, 36 euro per person and no negotiations even for children. Other wise first class and great location for weekend break in Berlin
5 out of 5
Recommended
for Everyone
by A verified traveller

Schönes Hotel in Top-Lage

Posted 04-Aug-2015
Pros: Zimmer und Lage
Cons: Dame beim Checkout schien nicht genügend über die Anbindung zum Hbf informiert Wasserkocher passt nicht zum Rest des Inventars
Location: Das Hotel befindet sich am Marlene-Dietrich-Platz, also direkt beim Potsdamer Platz mit zahlreichen kulturellen und gastronomischen Angeboten.
Ich wurde in diesem Hotel gleich freundlich willkommen geheißen. Das Zimmer war hervorragend, das Bett sehr bequem und es war sehr ruhig.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Aug-2015
Ottimo hotel in una zona molto comoda per visitare la città. Vicino ai principali punti di interesse (Porta di Brandeburgo, Reichstadt, Pozdamer Platz). Personale gentile eattento. Camere spaziose e con tutti i comfort
Comment from Hotel Management
07-Aug-2015 by Benno Geruschkat, Hotel Management
Dear guest, Many thanks for sharing the experiences of your recent stay at Grand Hyatt Berlin on Expedia. It is a pleasure to hear that you enjoyed the location in the centre of Berlin and I hope you visited a lot of places around. Further to this it is great that the facilities met your expectations as well. We hope to welcome you back in the near future and remain at your disposal for any further questions. Best regards Benno Geruschkat General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Berlin

Posted 31-Jul-2015
Pros: Swimming pool view TV in bathroom
Location: Near Potsdamer Platz lots of eateries near
Large comfortable room with good amenities - walking distance of all main city sights
Comment from Hotel Management
09-Aug-2015 by Benno Geruschkat, Hotel Management
Dear guest, Many thanks for your recent stay at Grand Hyatt Berlin. We hope you had a truly memorable and enjoyable time in the German capital and look forward to welcoming you back soon. With kind regards Benno Geruschkat General Manager
5 out of 5
Recommended
for Couples
by A verified traveller from Stockholm

Suveränt hotell med perfekt läge.

Posted 26-Jul-2015
Mycket bra, komfortabla rum. Hög servicenivå. Utmärkt läge vid Potsdamer Platz.
Comment from Hotel Management
07-Aug-2015 by Benno Geruschkat, Hotel Management
Dear guest, Thank you so much for having taken the time to evaluate your last stay with us in the capital city. I was pleased to read that you enjoyed both, the facilities and the Hotel's location. I hope you had the chance to explore a lot of great places in Berlin. We hope to welcome you back soon. Best regards Benno Geruschkat
4 out of 5
Recommended
for Everyone
by A verified traveller from Bremen

Zentral gelegen, aber etwas unpersönlich

Posted 22-Jul-2015
Pros: Lage am Potsdamer Platz - direkt an den Arkaden und ganz in der Nähe der neuen Shoppingmall am Leipziger Platz
Cons: Die immens hohe Telefonrechnung war der Hammer. 2 Telefonate innerhalb Deutschlands für 15,- Euro!
Location: Mitten in der Stadt und für viele Sehenswürdigkeiten fußläufig gelegen.
Das Hotel ist durch seine Größe etwas unpersönlich und weitläufig. Es ist um einen Innenhof herum im Quadrat angelegt und unser Zimmer lag um mehrere Ecken herum auf einem sehr dunklen Flur. Besonders schön war die Weitläufigkeit der Zimmer, auch das Badezimmer war großzügig und zum Wohlfühlen geeignet. Leider konnte man die Fenster wegen der Verdunklungsanlage nicht zum Lüften öffnen. Schade! Die elektrischen Rollos zum Verdunkeln waren aber sehr effektiv. Die Anzahl der Fernsehprogramme war leider sehr begrenzt. Im Wellnessbereich waren unangenehme Gäste und der Bereich war ungepflegt. Der Blick über die Stadt war beeindruckend, aber alles in allem wirkte es steril und ungemütlich.
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxus in der Stadt

Posted 19-Jul-2015
Pros: Der Welnessbereich
Cons: Unter den Nachttischen sollten die Spinnenweben entfernt werden.
Location: Perfekte Lage am Potsdamer Platz
phantastisches Hotel mitten in Berlin. Super nettes und kompetentes Personal; die Zimmer sind perfekt ausgestattet. Auch der Welnessbereich ist entsprechend luxuriös und wirklich traumhaft schön. Ich komme im November wieder !
3 out of 5
Recommended
for Everyone
by A verified traveller from paris

Un hôtel froid et sans aucune âme. Très bon servic

Posted 15-Jul-2015
Un lobby glacial et sans âme Un très bon service et des chambres très confortables à la décoration un peu has been. Hôtel très bien situé PS : une très belle et bonne adresse à Berlin et la meilleure cuisine vietnamienne-inventive et créative au monde Chez Anumi !
Comment from Hotel Management
22-Jul-2015 by Hotel Management, Hotel Management
Dear Guest, Thank you so much for having chosen to stay with us. I am glad that you had a pleasant time in Berlin and that the service provided was to your satisfaction. Furthermore, it sounds like you explored some great places in the beautiful German capital, that I hope you enjoyed. I regret that the overall design did not meet your expectations, but we hope to get the chance to welcome you back in the future though. Should you have any further questions or concerns, please just let the entire team know. Kind regards, Benno Geruschkat, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jul-2015
Bra rum med stort badrum och skön säng. trevlig poolavdelning på taket
Comment from Hotel Management
30-Jul-2015 by Benno Geruschkat, Hotel Management
Dear guest, Thank you so much for having taken the time to evaluate your last stay with us. I was pleased to read that you enjoyed both your room and our Club Olympus Spa & Fitness. I hope you had the chance to explore a lot of great places in Berlin and we look forward to your return. The entire team remains at your disposal. With best regards Benno Geruschkat General Manager