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Overview of Best Western Plus Castlerock Inn & Suites

Photo gallery

Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationWalmart Headquarters4 min drive
    Popular LocationJohn Q. Hammons Convention Center7 min drive
    Popular LocationMercy Hospital Northwest Arkansas9 min drive
    AirportFayetteville, AR (XNA-Northwest Arkansas Regional)19 min drive
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  • Standard Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Refrigerator & Microwave

About this area

Bentonville

Located in Bentonville, Best Western Plus Castlerock Inn & Suites is in the city centre. Peel Mansion And Historic Gardens and Rogers Little Theater are local landmarks, and the area's natural beauty can be seen at Beaver Lake and Hobbs State Park. Lawrence Plaza Ice Rink & Splash Park and Rogers Aquatics Center are also worth visiting.
Visit our Bentonville travel guide
Popular Location

What's nearby

  • Northwest Arkansas Community College - 4 min drive
  • Peel Mansion And Historic Gardens - 4 min drive
  • Walmart Headquarters - 4 min drive
  • John Q. Hammons Convention Center - 7 min drive
  • Mercy Hospital Northwest Arkansas - 9 min drive

Getting around

  • AirportFayetteville, AR (XNA-Northwest Arkansas Regional) - 19 min drive

Restaurants

  • McAlister's Deli - 5 min walk
  • Taziki's - 6 min walk
  • Azul Tequila - 6 min walk
  • Gusano's - 14 min walk
  • Doe's Eat Place - 17 min walk

About this property

Best Western Plus Castlerock Inn & Suites

Hotel in Bentonville with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness centre and a spa tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. All 83 rooms provide free WiFi and free wired Internet, LED TVs with digital channels, and conveniences such as fridges and microwaves. Guests will also find coffee/tea makers, free local calls and safes.
Best Western Plus Castlerock Inn & Suites offers 83 forms of air-conditioned accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • Free full breakfast available daily

Things to do

  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Castlerock
Best Western Plus Castlerock
Best Western Plus Castlerock Bentonville
Best Western Plus Castlerock Inn
Best Western Plus Castlerock Inn Bentonville
Bentonville Best Western
Best Western Bentonville
Best Western Plus Castlerock Inn Suites
Best Plus Castlerock & Suites
Best Western Plus Castlerock Inn & Suites Hotel
Best Western Plus Castlerock Inn & Suites Bentonville
Best Western Plus Castlerock Inn & Suites Hotel Bentonville

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Castlerock Inn & Suites and receive a full refund?
Yes, Best Western Plus Castlerock Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Castlerock Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Plus Castlerock Inn & Suites have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.
Is Best Western Plus Castlerock Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Castlerock Inn & Suites?
Self-parking is free at this property.
What time is check-in at Best Western Plus Castlerock Inn & Suites?
Check-in is from 3:00 PM - 2:00 AM.
What time is check-out at Best Western Plus Castlerock Inn & Suites?
Checkout is at 11 AM.
Where is Best Western Plus Castlerock Inn & Suites located?
Located in the heart of Bentonville, this hotel is 1.2 mi (2 km) from Horsebarn Trailhead and 2.8 mi (4.4 km) from Walmart Headquarters. Scottsdale Center and Tiger Stadium are also within 2 miles (3 km).
4.4
Excellent
5 - Excellent
423
4 - Good
247
3 - Okay
53
2 - Poor
16
1 - Terrible
9

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The website advertised a pool and hot tub, however, upon arrival we learned that it was closed due to Covid-19. We've traveled and used hotel rooms a number of times this year, and this is the only pool and hot tub that were closed entirely. Other places just had a limit, which was much smarter since they had it listed as an amenity. The pool and hot tub were both filled up and running so it was entirely frustrating. We would have chosen a different hotel had we known, and because their website was not updated, we will not be staying at this one ever again since they wasted our money. No discount was offered either.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The remodel is a beautiful update. The breakfast was sparse, but related to Covid I am sure. I love this hotel and am never disappointed.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Especially for the price. Best value we have seen in a long time. The room was nice, clean, and the bed was super comfortable.
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who went out of their way to make sure I had the room I needed and even let me pick the floor I wanted to stay on. The room was rather large with a king bed, sectional couch, and laptop/TV dinner table that was super helpful as I needed to stay in and work one of the days I was there. The hotel could use more options to purchase, like different drinks (they only had bottled water and soda). There was no coffee maker which was a bit of a bummer, although Starbucks was right down the street.
Stayed 1 night in Oct 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The room was large and clean and the bed was nice but that’s about all that was good. The breakfast was basically nothing. No coffee. No water. Selection includes about five terrible packaged items. Pool and hot tub closed. No daily cleaning of rooms if you stay consecutive nights. Walls were thin so I could hear people beside me and I could also hear walking above me. Not the best stay.
Stayed 3 nights in Oct 2020
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